Last Updated: July 2026

Welcome to DateNova ("DateNova", "we", "our", or "us").

DateNova is a social networking platform that enables users to connect through profiles, smart matching, private messaging, voice calls, and live video chat.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the DateNova mobile application and related services.

By using DateNova, you agree to the practices described in this Privacy Policy.

1. Age Requirement

DateNova is intended only for users who are at least 18 years old.

We do not knowingly collect personal information from anyone under the age of 18. If we become aware that an underage user has created an account, we will promptly suspend or remove the account and delete the associated data.

2. Information We Collect

A. Information You Provide

When you create or use your account, we may collect:

Full name or display name
Date of birth
Gender
Email address or phone number (for authentication)
Profile photos
Biography and profile details
Interests and preferences
Messages exchanged within the app
Feedback, support requests, and reports

B. Automatically Collected Information

We may automatically collect:

Device model
Operating system version
IP address
Device identifiers
App version
Language settings
Time zone
Usage statistics
Crash reports
Performance diagnostics

C. Permission-Based Information

With your permission, DateNova may access:

Camera

Live video chat
Capturing profile photos

Microphone

Voice calls
Video calls
Voice Chat

Photos & Media

Uploading profile photos
Sharing images in chats

Notifications

New messages
Incoming calls
Match notifications
App updates
Bonus Reminders

Location (Optional)

Showing nearby users (if this feature is enabled)
Improving matching based on your approximate location

Permissions can be managed at any time through your device settings. Some features may not function correctly if permissions are denied.

3. How We Use Your Information

We use your information to:

Create and manage your account
Verify user identity
Provide smart matching services
Enable messaging, voice calls, and video chat
Personalize your experience
Improve app performance
Prevent fraud, spam, and abuse
Maintain platform safety
Send service-related notifications
Respond to customer support requests
Comply with applicable laws and regulations

We do not sell your personal information.

4. Third-Party Services

To operate our services securely, DateNova may use trusted third-party providers, including:

Firebase (Authentication, Analytics, Crash Reporting, Push Notifications)
AWS Cloud Services (Hosting, Storage, Security)
Google Play Billing (Android purchases)
Apple In-App Purchase (iOS subscriptions)
Live communication providers (for voice and video calling)
Adjust (Mobile attribution, analytics, fraud prevention, and marketing performance measurement)

These providers process information only as necessary to deliver their services and maintain appropriate security measures.

These partners follow strict privacy and security standards.

5. Sharing of Information

We only share information when necessary:

With trusted service providers operating our platform
To comply with legal obligations
To investigate fraud, abuse, or violations of our policies
To protect the rights, safety, and security of our users or the public

We never sell or rent your personal information to advertisers or third parties.

6. Data Security

We implement industry-standard security measures, including:

Secure cloud infrastructure
Encryption during data transmission
Authentication and access controls
Continuous monitoring and security improvements

Although we strive to protect your information, no method of electronic transmission or storage is completely secure.

7. User Safety

DateNova is committed to providing a safe community.

Users can:

Block other users
Report inappropriate behavior
Report fake profiles
Report abusive content

Our moderation team may review reported content to investigate violations of our Community Guidelines.

Accounts that violate our policies may be suspended or permanently removed.

Private conversations are not routinely monitored unless they are reported or required for legal compliance.

8. Payments & Subscriptions

Premium subscriptions and in-app purchases are securely processed through:

Google Play Billing
Apple In-App Purchase

DateNova does not collect or store your debit card, credit card, UPI, or banking information.

Billing information is managed entirely by the respective app store.

9. Account Deletion

You may delete your account at any time from within the application.

After requesting deletion:

Your profile will no longer be visible.
Personal information will be deleted or anonymized.
Messages and uploaded content may be removed according to our retention policies.
Account deletion is generally completed within 30 days, unless a longer retention period is required by applicable law.

You may also request deletion by contacting our support team.

10. Data Retention

We retain information only for as long as necessary to:

Provide our services
Meet legal obligations
Resolve disputes
Enforce our agreements

Analytics data, logs, and security records may be retained for limited periods to improve service quality and maintain platform security.

11. Children's Privacy

DateNova is not intended for users under 18 years of age.

If we discover that an underage individual has registered or provided personal information, we will remove the account and associated data as soon as reasonably possible.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date. Continued use of DateNova after changes become effective constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy, your personal data, or account deletion requests, please contact us:

DateNova

📧 Support: support@datenova.app

📧 Privacy: privacy@datenova.app

📧 Complaints: complaint@datenova.app