Candidates who have applied for this position in last 6 months are not eligible to Apply again.

Each Round Being an Elimination

1. Preliminary English Grammar Test - 30 Questions

2. English Speaking Versant

• Reading the sentences

• Repeat the sentences

• Questions

• Sentence Builds

• Story Retelling s

• Open Questions

3. Final Operations Round

• Education: Bachelor Degree in any discipline with 0-10 years of experience.

• Excellent written and verbal communication in English. Along with English, this role also requires communicating in Hindi and Teulgu.

Job Description:

The Selling Partner Support (SPS) Associate acts as the primary interface between Amazon and our 3rd party sellers, providing phone and/or email support governed by internal service level agreements. The SPSassociate will be responsible for providing timely and accurate operational support to 3rd party Sellers on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role. A SPS associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment. Virtual Contact Center (VCC)associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.

Hyderabad

All the interviews will happen virtually over video conference and please make sure you have a laptop or desktop with Webcam and good internet connection for taking up assessments and interview.

You will WORK FROM HOME from Hyderabad only if got selected.

Business has a 24*7 shift environment. Associates would be working in a 9 hour shift, including breaks. The shift timings would be subject to change every 4 months. In case the associate is working in night shift, night shift allowance will be provided.

Employee may be required to Work From Home based on the business requirements.

Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.)

• Transport Allowance - 4000/- per month

• Zeta Meal Card - INR 1100/- per month

• Health insurance benefit 5 LPA

• Night Shift Allowance - INR 150/Night

• Overtime Allowance as per company policy

• Internet Allowance (Only work from home) - up to INR 1250/- per month