Digital Content Associate - SGX Comixology

Candidates who have applied for this position in last 6 months are not eligible to Apply again.

Each Round Being an Elimination

1. Preliminary English Grammar Test - 30 Questions

2. Analytical Ability & Verbal Ability

3. Final Operations Round

• Any Bachelor's Degree

• 0 to 2 year of data entry experience/time keeping with minimum 1 years of relevant experience.

Digital Content Associate - SGX Comixology

About the ORG

The Kindle Selection Growth and Experience (SGX) operations manage processes to reduce not-onsite selection, remove conversion barriers, own conversion and services. The SGX Ops team helps kick-start and then increase the Flywheel Momentum in a marketplace by building knowledge / expertise to convert titles in different languages from different input file formats to e-book versions thereby changing the economics / cost, quality and speed of conversions. We manage variability/scale in a marketplace by partnering with 3rd Party vendors and in-house capacities to build agility and flexibility, thereby constantly optimizing our operations and making kindle a platform of reading choice and experience for our customers.

Job Description:

The Primary responsibility of the role is to perform analysis, quality checks and edits on digital content for the eBook readers, to validate the accurate conversion to the digital format.

Roles and Responsibilities:

• The role will require the candidate to quickly understand the eBook content requirements, understanding comics, editing tools and operation workflow tools.

• The associate need to continuously adapt and learn new features on the Editors and improve on his/her acumen to quickly edit and fix up contents. The associate has to follow editing SOP to spot/catch errors in the content.

• The associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. The associate will need to use software tools for quality audit, content editing and data capture.

• The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on his compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals.

• The associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process.

• The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed.

• The role is an individual contributor role.

• The role requires a graduate degree with exposure to image editing tools, MS office and comfort with numbers.

• In addition the associate should have attention to detail, good communication skills, and a professional demeanor.

• Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes

• Self-starter, good team player

Chennai

All the interviews will happen virtually over video conference and please make sure you have a laptop or desktop with Webcam and good internet connection for taking up assessments and interview.

You will WORK FROM HOME if got selected but this job requires you to come to office post COVID-19 situation eases out.

Business has a 24*7 shift environment. Associates would be working in a 9 hour shift, including breaks. The shift timings would be subject to change every 4 months. In case the associate is working in night shift, night shift allowance will be provided.

Employee may be required to Work From Home based on the business requirements.

Weekly Off: Saturday and Sunday

• Transport Allowance - 4000/- per month

• Zeta Meal Card - INR 1100/- per month

• Health insurance benefit 5 LPA

• Night Shift Allowance - INR 150/Night

• Overtime Allowance as per company policy

• Internet Allowance (Only work from home) - up to INR 1250/- per month