Catalog Associate - SQX

Candidates who have applied for this position in last 6 months are not eligible to Apply again.

Each Round Being an Elimination

1. Preliminary English Grammar Test - 30 Questions

2. Analytical Ability & Verbal Ability

3. Final Operations Round

• Any Bachelor's Degree

• 0 to 2 year of data entry experience/time keeping with minimum 1 years of relevant experience.

Catalog Associate - SQX

About the ORG:

The Kindle Content Quality (KCQ) program was conceived with a strong focus on Metadata and content quality. The team aspires to deliver the highest quality content experience for every book digitally supported in any language to its customers. We believe high-quality content will help us win the trust and loyalty of readers, and will drive readers to read more digital content on Kindle devices and apps.

Job Description:

The Kindle team is looking for Catalog Associates to assist with Kindle content. This role involves assessing the quality of Kindle eBooks and related information about those books (book descriptions, titles, authors and features functionality). The project is a mission critical one where the need for a high quality bar is paramount.

Roles and Responsibilities:

• The primary responsibility of the role is to perform quality checks on web pages and digital content for the e-book reader

• The role will require the candidate to quickly understand the eBook content editing tools and operation workflow tools

• Catalog Associate needs to continuously adapt and learn new features on the Editors and improve on acumen to quickly edit and fix up contents. Digital Content Associate has to follow editing SOP to spot/catch errors in the content

• Catalog Associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality) and usage on the Kindle device. Digital Content Associate will need to use software tools for quality audit, content editing and data capture

• The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %age) and delivery/latency SLA. The associate will be measured on the compliance to these Metrics, SLA requirements, QA guidelines, team, and personal goals.

• Catalog Associate should be a team player and come up with improvement ideas to his direct report and improve the editing/QA process

• The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed

• May be required to audit /evaluate books with adult content.

Chennai

All the interviews will happen virtually over video conference and please make sure you have a laptop or desktop with Webcam and good internet connection for taking up assessments and interview.

You will WORK FROM HOME if got selected but this job requires you to come to office post COVID-19 situation eases out.

Business has a 24*7 shift environment. Associates would be working in a 9 hour shift, including breaks. The shift timings would be subject to change every 4 months. In case the associate is working in night shift, night shift allowance will be provided.

Employee may be required to Work From Home based on the business requirements.

Weekly Off: Saturday and Sunday

• Transport Allowance - 4000/- per month

• Zeta Meal Card - INR 1100/- per month

• Health insurance benefit 5 LPA

• Night Shift Allowance - INR 150/Night

• Overtime Allowance as per company policy

• Internet Allowance (Only work from home) - up to INR 1250/- per month