Dailypalm Support

A quick & easy way to organise your day.

Contact

Questions, problems or ideas? Email: altpcuk21@gmail.com. Please expect a response within a few days.

If something isn't working, please include your iPhone model, your iOS version (Settings > General > About) and a short description of what happened. It helps to find the problem much faster.

Frequently asked questions

Is my data backed up or synced between devices?

Your tasks, habits, gratitude entries and moods are stored only on your device. There is no account and no cloud sync. If you back up your iPhone to iCloud or your computer, Dailypalm's data is included in that backup, so restoring a backup to a new phone brings it back. If you delete the app without a backup, the data is deleted with it.

What is included in Dailypalm Pro?

The free version is complete on its own: add/edit tasks, Today, Schedule, Categories, Completed, search, widgets, and light and dark mode. Pro adds Reminders, the Habit Tracker, Gratitude, Mood Check, Statistics, and the habit apple widget. It is a single one-time purchase. There is no subscription.

How do I get Pro back on a new phone, or after reinstalling?

Tap any tile marked with the Pro star on the dashboard. In the "Unlock the full experience" message, tap Restore Purchases. Use the same Apple ID you bought it with. You will not be charged again.

My reminder did not arrive.

Please check these in order:

• Notifications are allowed for Dailypalm in your iPhone's Settings > Notifications > Dailypalm.

• "Remind me" is switched on for that task, and the task has a date and time that is still ahead.

• The Notification switch on the Reminder page is on.

• A Focus mode or Do Not Disturb is not silencing it.

Completing or deleting a task cancels its reminder.

Can I use Dailypalm in airplane mode, or without internet?

Yes. Your tasks, habits, gratitude entries and moods are stored on your device, so everything works with no connection. Only buying or restoring Dailypalm Pro needs the internet. If you try without one, Dailypalm tells you it can't reach the App Store and your saved data is not affected.

What happens to my tasks if I travel to another time zone?

Dailypalm always uses your iPhone's current local time. A task you set for 20 November at 14:00 is still 20 November at 14:00 after you land somewhere new, and its reminder goes off at 14:00 on your local clock. Tasks, check-ins and notes you add while flying, in airplane mode, are kept on the day and time you entered, even if your iPhone changes time zone when you land.

Dailypalm does not have a separate time zone for each task. If a task is tied to a clock somewhere else, for example a call at 14:00 London time while you are in Japan, enter the time on your current local clock (22:00 or 23:00 in Japan, depending on the season), or add the other time to the task's name, such as "Call London (14:00 UK)".

How do I delete a task, a habit or a gratitude entry?

Swipe it from right to left. A small red bin appears. Tap the bin to delete it, or swipe it back to the right to close it without deleting.

How do I edit a task?

Tap the task. The Edit sheet opens, where you can change its name, note, time, date, category, Important and reminder.

How do I rearrange things?

Press and hold a dashboard tile, a Category folder tag, or a habit, then drag it to its new place.

How do I go back to the previous page?

Swipe right anywhere on the page, or tap the back arrow at the top left. If a task, entry or habit is showing its red bin, a swipe right on it closes the bin first. Swipe right again to go back.

How do I open or close all the folders on the Category page?

Tap the small button at the top right, next to search. It opens every folder at once, and tapping it again closes them all. You can also tap one folder's tab to open or close just that folder.

How do I clear a whole day on the Completed page?

Open the day's folder and tap the small bin on its tab. A box asks you to confirm before it deletes that day's completed tasks.

How do I change the date format or switch to dark mode?

On the dashboard, tap the date at the top to choose how it is written. Tap the small light bulb to switch between light and dark mode.

How do I add the widget to my Home Screen?

Touch and hold an empty area of your Home Screen, tap + at the top, search for Dailypalm, and choose a widget. It shows today's progress at a glance.

The hints at the bottom of the pages have gone. Can I see them again?

Yes. Each hint goes away once you have used the gesture it describes, or after you have seen it about ten times. To bring them all back, tap the small Hints switch at the very bottom of the dashboard so it shows ON. Switching it OFF hides them all at once.

How do I see my statistics?

On the dashboard, tap Statistics. It opens a short summary right there. Tap See all statistics in the summary for the full page, with the completion rings, streaks and the mood chart. Statistics is part of Pro.

Does Dailypalm track me or show ads?

No. Dailypalm has no ads, no analytics and no tracking, and it never asks you to sign in. Read the full Privacy Policy.