Privacy Policy — CyclaConnect 

Effective Date: February 26, 2026
Contact: xkiawf@gmail.com

1. Introduction

CyclaConnect (“CyclaConnect,” “we,” “our,” or “us”) is committed to respecting user privacy. This Privacy Policy describes how information may be collected and handled when you use the CyclaConnect mobile application (the “Service”).

By using the Service, you acknowledge the practices described in this Policy.

2. Information Collection

2.1 Information You Choose to Provide

We may collect information you voluntarily submit, including:

• Email address when contacting support
  
  

• User feedback or inquiries
  
  

2.2 Device and Diagnostic Data

To operate and improve the Service, limited technical information may be processed, such as:

• Device model and type
  
  

• Operating system details
  
  

• App build/version
  
  

• Connection status indicators
  
  

• Error and crash diagnostics
  
  

CyclaConnect does not collect the content of your internet communications.

3. Use of Information

Collected data may be used to:

• Deliver and maintain the Service
  
  

• Monitor reliability and performance
  
  

• Identify and fix technical issues
  
  

• Respond to user support requests
  
  

• Protect against misuse of the Service
  
  

4. Handling of VPN Traffic

CyclaConnect facilitates encrypted network routing.

We do not intentionally record Iformation such as:

• Browsing destinations
  
  

• Traffic payload content
  
  

• DNS query content
  
  

• Detailed session activity
  
  

Temporary processing may occur where technically necessary to operate and secure the Service.

5. Third-Party Providers

Certain functions of the Service may rely on external providers (for example, analytics or infrastructure). These providers may process limited technical data solely to perform their services.

6. Retention

Information is retained only for the period reasonably required to:

• Support Service functionality
  
  

• Meet legal requirements
  
  

• Resolve disputes
  
  

• Enforce these policies
  
  

7. Security

We apply reasonable safeguards intended to protect information. Nevertheless, no electronic transmission or storage method can be guaranteed to be completely secure.

8. Children’s Information

CyclaConnect is not directed to individuals under 13 years old. We do not knowingly collect personal information from children.

If you believe a child has provided data, please contact us.

9. Updates to This Policy

This Privacy Policy may be updated periodically. The effective date will be revised when changes are made.

10. Contact

For privacy inquiries:

Email: xkiawf@gmail.com