Last Updated: 15 November 2025

Thank you for using our application (“App”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

By using our App, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

A. Personal Information

We may collect the following personal details when you register or use the App:

• Name
  
  

• Mobile number
  
  

• Email address
  
  

• Delivery address or location
  
  

• Payment preferences (such as Cash on Delivery or UPI)
  
  

We do not store or process any sensitive payment details such as card numbers.

B. Usage Information

We collect app-related data such as:

• Items added to cart
  
  

• Order history
  
  

• Delivery preferences
  
  

• Browsing and interaction within the app
  
  

C. Device and Technical Information

We may automatically collect:

• Device model
  
  

• Operating system
  
  

• IP address
  
  

• App version
  
  

• Crash logs and performance data
  
  

2. Location Information

We may collect approximate or precise location (only if you grant permission) for the following purposes:

• To show nearby restaurants
  
  

• To enable delivery
  
  

• To estimate delivery time
  
  

• To improve service accuracy
  
  

You can disable location access anytime from your device settings.

3. How We Use Your Information

We use your information to:

• Process and deliver your food orders
  
  

• Provide real-time order tracking
  
  

• Communicate delivery updates
  
  

• Improve app performance and user experience
  
  

• Show relevant offers and recommendations
  
  

• Provide customer support
  
  

• Prevent fraud or misuse
  
  

4. Sharing of Information

We do not sell your personal information.

We may share limited information with:
A. Delivery Partners

• Name
  
  

• Delivery address
  
  

• Phone number
  
  

• Order details
  
  

B. Restaurants / Merchants

• Order details
  
  

• Food customization choices
  
  

C. Third-party Services
Trusted partners who assist with:

• Analytics
  
  

• Notifications (SMS, push notifications)
  
  

• Payment processing
  
  

All partners follow standard data protection practices.

5. Data Storage and Security

Your data is stored securely using:

• Encrypted servers
  
  

• Secure access controls
  
  

• Regular security reviews
  
  

Although we take strong measures to protect your data, no method of transmission or storage is fully secure.

6. Your Rights

You have the right to:

• Access your personal data
  
  

• Update or edit your information
  
  

• Request account deletion
  
  

• Withdraw location permission
  
  

• Opt out of non-essential notifications
  
  

You can contact us to exercise these rights.

7. Children’s Privacy

Our App is not intended for children under 13.
We do not knowingly collect data from children.

8. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

• Remember user preferences
  
  

• Improve loading speed
  
  

• Enhance app experience
  
  

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any updates will be posted within the App.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, contact us at:

Email: srinivasasrevas@gmail.com
Address: Bangarpet, India
Company: Srevas