Policies
To ensure a safe, respectful, and professional experience, please read our policies below:
1. Professional Service Only
Crystal Mobile Massage offers strictly therapeutic massages.
No sensual or erotic requests — such requests end the session immediately without refund.
2. Home Setup
All sessions are done on your bed.
Please keep your space clean and comfortable before the therapist arrives.
3. Booking & Time
Appointments must be booked in advance through the official business line only.
Delays over 20 minutes may reduce your massage time.
4. Cancellation
Cancelling less than 4 hours to your session attracts a ₦5,000 cancellation fee.
5. Payment
Payment is made after the session by bank transfer only.
6. Travel (Outside Benin City)
We only accept outside-Benin bookings if:
• Client covers full round-trip transport
• Location is safe and accessible
• The booking meets a minimum session value
• The appointment is booked 24 hours ahead
Note: Prices outside Benin are different from Benin City rates and vary by distance.
7. Health Disclosure
Please inform us of any health conditions (pregnancy, injuries, surgeries, high BP) before booking.
8. Client–Therapist Contact
Clients should not give their personal number to therapists, nor collect a therapist’s personal number.
All communication stays on the business line to protect:
• Your privacy
• Professional boundaries
• Safety
• Proper booking records
• Accountability
