PRIVACY POLICY — CRYSTADE
Last updated: 5 October 2026
This Privacy Policy explains how the mobile game Crystade: Block Puzzle ("the Game", "we", "us") handles information when you use it. It applies to both the Android version (Google Play) and the iOS version (Apple App Store). Crystade is developed and published by an individual developer under the name Crystade Games. By using the Game, you agree to the practices described here.
1. INFORMATION WE COLLECT
Information stored only on your device
Your game progress — such as scores, best score, gems (in-game currency), power-ups, crystal skins, quests and settings — is stored locally on your device only. The Game has no account or login. We do not upload this data to our servers, and we (the developer) do not have access to it.
Information collected by third-party services
The Game uses the following third-party services, which may collect information to provide their features:
• Google AdMob (advertising): To show ads, AdMob may collect your device's advertising identifier, approximate (non-precise) location derived from your IP address, and general device information. This is used to display and measure ads.
• Google User Messaging Platform (consent): Shows the consent form where required by law and stores your choice on your device.
• Google Analytics for Firebase (usage statistics): Helps us understand how the Game is used (for example, how often a level is played), in an aggregated and non-identifying way, to improve the Game.
• Firebase Crashlytics (crash reports): If the Game crashes, a crash report (technical details such as the error location, device model, operating system version and an anonymous installation identifier) is sent so we can fix the problem. It does not include your name or contact details.
• Google Play Billing (Android only): If you buy the optional "Ad-Free" upgrade on Android, the purchase is processed by Google Play. We receive confirmation that a purchase was made, but we never see or store your payment details. The iOS version currently has no in-app purchases.
These services are operated by Google. Their handling of data is governed by Google's Privacy Policy (https://policies.google.com/privacy).
2. HOW INFORMATION IS USED
• To display advertisements and keep the Game free to play.
• To process the optional Ad-Free purchase (Android).
• To understand general usage patterns and improve the Game.
• To find and fix crashes.
We do not sell your personal data.
3. ADVERTISING, TRACKING AND YOUR CHOICES
Ads are provided by Google AdMob. Rewarded videos (for example "Continue") are always optional.
Consent: In regions where it is required (such as the European Economic Area, the United Kingdom and certain U.S. states), the Game asks for your consent through Google's consent form before serving personalized ads. You can review or change your choice at any time in the Game's Settings → Privacy options. Where consent is required, usage statistics are collected only if you agree to storing and accessing information on your device; if you later withdraw it, collection stops.
On iPhone (App Tracking Transparency): Before any access to your device's advertising identifier (IDFA), the Game shows a short explanation screen and then iOS shows Apple's permission prompt. If you choose "Ask App Not to Track", the advertising identifier is not accessed; you will still see ads, but they may be less relevant to you. You can change this at any time in iPhone Settings → Privacy & Security → Tracking, and limit personalized ads under Privacy & Security → Apple Advertising.
On Android: You can reset or limit ad personalization in your device settings under Settings → Google → Ads (the exact path may vary by device).
Ad-Free (Android): If you purchase the "Ad-Free" upgrade, interstitial ads are removed. Optional rewarded videos remain available only if you choose to watch them.
4. NOTIFICATIONS
If you turn on reminders, the Game schedules local notifications on your device (for example, when your daily reward is ready or weekly quests are about to end), at most once a day. They are created on your device; no information is sent to us. You can turn them off at any time in your device's notification settings.
5. CHILDREN
Crystade is a general-audience puzzle game and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us and we will take appropriate steps.
6. DATA RETENTION AND DELETION
Game data stored on your device is deleted when you uninstall the Game. Like other app data, it may be included in your own device backup (for example iCloud or Google backup), depending on your device settings. Data processed by the third-party services above is retained and deleted according to their own policies. You may request information about data associated with advertising by contacting Google, or contact us using the address below.
7. SECURITY
We rely on the security measures of Google Play, the Apple App Store, AdMob and the Android and iOS platforms. No method of electronic storage or transmission is 100% secure, but we take reasonable steps to protect information.
8. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Game after changes means you accept the updated policy.
9. CONTACT
If you have any questions about this Privacy Policy, contact us at: crystadegames@gmail.com
Terms of Use: https://sites.google.com/view/crystade-privacy/terms