Crypto.com Cash Out Not Received: Why Your Bank Withdrawal Hasn’t Arrived and What to Do 

If your Crypto.com cash out was not received ☏ +1 877≫(719)≫1076, the most likely explanation is that the money is still in one of the normal stages between selling crypto ☏ +1 877≫(719)≫1076, holding the USD in your cash balance, and sending that USD to your linked bank. Crypto.com’s current help pages show that selling crypto to cash and withdrawing cash to a bank are separate actions, ACH withdrawals ☏ +1 877≫(719)≫1076 require a linked bank account through Plaid, Exchange ACH withdrawals ☏ +1 877≫(719)≫1076  typically take 1 to 3 business days, and USD SWIFT withdrawals have their own eligibility rules and timing. (Crypto.com Help Center) 

For beginners, this usually means ☏ +1 877≫(719)≫1076 the money is not gone. It is more often still in your USD balance, still processing through ACH or SWIFT, delayed by bank posting time ☏ +1 877≫(719)≫1076, or blocked by setup requirements like bank linking, name matching, or a prior SWIFT deposit rule. (Crypto.com Help Center)

Do This First

Before retrying anything, check whether you completed ☏ +1 877≫(719)≫1076 only the sell step or both the sell step and the withdraw to bank step. Crypto.com’s ACH and SWIFT guidance both separate converting crypto to USD from moving USD to your bank account. (Crypto.com Help Center)

Next, open your USD or cash balance and see whether the money is still there. If the amount is visible in your Crypto.com ☏ +1 877≫(719)≫1076 USD balance, then the cash out was not fully received by the bank because the withdrawal either was not submitted yet or has not finished processing. (Crypto.com Help Center)

Then verify the route you used. For U.S. app users ☏ +1 877≫(719)≫1076, ACH withdrawals require bank linking through Plaid. For Exchange ACH, Crypto.com says withdrawals also require a linked bank account and typically take 1 to 3 business days. For USD SWIFT, users must have at least one successful prior USD SWIFT deposit before Crypto.com can send USD back to that same bank account. (Crypto.com Help Center)

Why This Happens

1. You sold crypto, but did not finish the bank withdrawal ☏ +1 877≫(719)≫1076

This is the most common beginner confusion. A lot of users think ☏ +1 877≫(719)≫1076 “cash out” is one tap, but Crypto.com’s help content shows it is usually two separate actions: first sell crypto into USD cash, then submit a bank withdrawal. If the second step never happened, your bank will not receive anything yet. (Crypto.com Help Center)

This is why someone can truthfully say, “I cashed out,” while the bank still ☏ +1 877≫(719)≫1076 shows nothing. The crypto sale may be complete, but the fiat transfer to the bank may still be waiting inside the app or exchange wallet. (Crypto.com Help Center)

2. The withdrawal is still inside the normal processing window

Crypto.com’s Exchange ACH page says ACH withdrawals ☏ +1 877≫(719)≫1076 typically take 1 to 3 business days. That means weekends and bank holidays do not count the same way users often expect. If you withdrew on a Friday afternoon, “not received” by Saturday or Sunday can still be normal. (Crypto.com Help Center)

For USD SWIFT withdrawals ☏ +1 877≫(719)≫1076, Crypto.com says no withdrawal fee is charged by Crypto.com itself, but intermediary bank fees and receiving-bank processing can affect the amount or posting timeline, and the transfer typically moves on banking time rather than instant consumer-app timing. (Crypto.com Help Center)

3. Your bank account is linked, but not fully ready

For ACH in the app, Crypto.com says your bank must be linked via Plaid ☏ +1 877≫(719)≫1076 and the bank-account name must match the name on your Crypto.com App account. If that setup is incomplete or mismatched, you may think the cash out was sent when in practice the route was not fully ready. (Crypto.com Help Center)

Crypto.com’s bank-transfer troubleshooting ☏ +1 877≫(719)≫1076 also says common issues include transfers from joint accounts, name mismatches, unsupported institutions, or third-party payment processors such as Wise or PayPal. Those rules are especially important because they can create confusion around whether the fiat transfer route is actually valid. (Crypto.com Help Center)

4. You are using SWIFT without meeting the prior-deposit requirement

Crypto.com’s USD SWIFT withdrawal ☏ +1 877≫(719)≫1076 page says users must have at least one successful USD SWIFT deposit before Crypto.com can transfer USD back to the same bank account. This is one of the biggest reasons a user sees a “cash out not received” problem on the SWIFT route. (Crypto.com Help Center)

In simple terms, the bank account may appear linked, but that does not always mean it is already eligible for USD SWIFT withdrawals. Without that prior successful deposit, waiting longer may not solve the problem by itself. (Crypto.com Help Center)

5. The sold funds may still be under a withdrawal restriction

Crypto.com’s Exchange Instant Deposit ☏ +1 877≫(719)≫1076 page says any value credited via Instant Deposit is restricted from withdrawal for 7 business days, whether the funds remain in USD or are traded into crypto. So a user can sell crypto and still be unable to receive the bank payout right away if those sold proceeds came from recently credited instant-deposit funds. (Crypto.com Help Center)

This is a major information-gap issue for beginners ☏ +1 877≫(719)≫1076 because the balance can look available for trading while still not being available for withdrawal. The result feels like a missing cash out, but the real cause is a time-based settlement hold. (Crypto.com Help Center)

6. The receiving bank has not posted the transfer yet

Even when Crypto.com has already ☏ +1 877≫(719)≫1076 processed the withdrawal, the receiving bank may take extra time to show it in your available balance. ACH and SWIFT are still bank-network transfers, and Crypto.com’s own guidance frames them in business-day windows, not instant arrival promises. (Crypto.com Help Center)

That means the withdrawal can be “not received” from the user’s perspective even though it is already in the handoff stage between Crypto.com and the bank. (Crypto.com Help Center)

☏ +1 877≫(719)≫1076

Common Beginner Scenarios

Scenario 1: “I sold my crypto and expected my bank to get the money automatically”

Crypto.com’s ACH withdrawal guide shows you first sell the crypto to USD ☏ +1 877≫(719)≫1076, then separately request a withdrawal from the USD account. If you skipped the second part, the cash is likely still inside Crypto.com. (Crypto.com Help Center)

Scenario 2: “My bank is linked, but no deposit has arrived”

That may still be normal. Exchange ACH withdrawals typically take ☏ +1 877≫(719)≫1076 1 to 3 business days, and the bank account also needs to be linked correctly and owned by the same person as the Crypto.com account. (Crypto.com Help Center)

Scenario 3: “I used the SWIFT route and nothing showed up”

Crypto.com says the SWIFT route requires ☏ +1 877≫(719)≫1076 at least one successful prior USD SWIFT deposit before funds can be sent back to that same bank account. If that condition was not met, the issue is likely route eligibility rather than a lost transfer. (Crypto.com Help Center)

Scenario 4: “The sold amount is visible in USD, but my bank received nothing”

That usually means the sale succeeded and the withdrawal ☏ +1 877≫(719)≫1076 either was not submitted or is still in progress. This is actually one of the better outcomes because it suggests the funds are still visible and traceable on-platform. (Crypto.com Help Center)

Scenario 5: “I used instant deposit recently and now my cash out is not received”

Crypto.com says instant-deposit value is restricted ☏ +1 877≫(719)≫1076 from withdrawal for 7 business days. If your sold funds are tied to that deposit, the bank payout may be blocked until settlement finishes. (Crypto.com Help Center)

☏ +1 877≫(719)≫1076

Step-by-Step Checklist

Step 1: Check where the money is right now

Look in your crypto wallet, your USD or cash balance ☏ +1 877≫(719)≫1076, your withdrawal history, and your bank account activity. The most important question is whether the funds are still in Crypto.com or already moved into a withdrawal state. (Crypto.com Help Center)

If the money is still in your USD balance, the sale likely worked and the bank-transfer part is the piece that still needs attention. (Crypto.com Help Center)

Step 2: Confirm that the withdrawal was actually submitted

For ACH in the app, Crypto.com says the path ☏ +1 877≫(719)≫1076 is Accounts > USD Account > Transfer > Withdraw. On Exchange, the ACH withdrawal path begins from the Wallet page after bank linking. If you do not see a withdrawal record, assume the bank never got a transfer request. (Crypto.com Help Center)

Step 3: Verify your bank-link setup

For ACH, confirm the bank was linked using Plaid ☏ +1 877≫(719)≫1076 and that the bank-account name matches your Crypto.com account name. Also avoid assuming that a bank is usable just because it appears connected; the underlying ownership and verification conditions still matter. (Crypto.com Help Center)

Step 4: Check whether you used a supported bank source

Crypto.com says it does not accept USD transfers ☏ +1 877≫(719)≫1076 via third-party payment processors such as PayPal or Wise, and common issues include unsupported institutions, joint accounts, and name mismatches. Those rules help explain why some users can fund or link in one direction but still have problems with the bank cash-out flow. (Crypto.com Help Center)

Step 5: Identify the route and its rules

If it was ACH, use the ACH timing and Plaid-linking rules ☏ +1 877≫(719)≫1076. If it was SWIFT, check the prior successful deposit requirement and remember that intermediary or receiving-bank fees can affect the final amount received. (Crypto.com Help Center)

Step 6: Count only business days

Crypto.com says Exchange ACH withdrawals ☏ +1 877≫(719)≫1076 typically take 1 to 3 business days. Instant-deposit-related withdrawal restrictions can last 7 business days. Counting calendar days instead of business days causes a lot of unnecessary panic. (Crypto.com Help Center)

Step 7: Prepare clean evidence before using support

Collect the asset sold, amount sold, sale time ☏ +1 877≫(719)≫1076, withdrawal time, route used, linked bank nickname or masked details, screenshots of the USD balance, and screenshots of the withdrawal status. Crypto.com’s support-oriented transfer troubleshooting explicitly points users toward providing supporting documents when needed. (Crypto.com Help Center)

☏ +1 877≫(719)≫1076

Problem Table

What you see

• Sold crypto, bank got nothing

• USD balance still visible in Crypto.com

• ACH withdrawal submitted recently ☏ +1 877≫(719)≫1076

• SWIFT withdrawal not received

• Cash out blocked after recent funding

• Bank linked but transfer still fails

Most likely meaning

• Sale completed but withdrawal not submitted

• Funds are still on-platform ☏ +1 877≫(719)≫1076

• Still within normal processing time

• Route may be ineligible or still bank-processing

• Instant Deposit settlement hold

• Name mismatch, joint account, unsupported source, or incomplete setup

What to do

• Check USD balance and withdrawal history first. (Crypto.com Help Center)

• Start or review the withdrawal step. (Crypto.com Help Center)

• Wait through the 1 to 3 business day ACH window. (Crypto.com Help Center)

• Check prior SWIFT deposit requirement and bank posting. (Crypto.com Help Center)

• Check whether the 7 business day restriction applies. (Crypto.com Help Center)

• Recheck bank-link and ownership details. (Crypto.com Help Center)

☏ +1 877≫(719)≫1076

How Long It Usually Takes

For Exchange ACH, Crypto.com says withdrawals typically take ☏ +1 877≫(719)≫1076 1 to 3 business days. That is the clearest benchmark for many U.S. users. (Crypto.com Help Center)

For Instant Deposit on Exchange, Crypto.com says withdrawal ☏ +1 877≫(719)≫1076 of that credited value is restricted for 7 business days. So even if the funds look available for trading, they may still not be available for bank withdrawal. (Crypto.com Help Center)

For USD SWIFT, the published rule ☏ +1 877≫(719)≫1076 is less about a guaranteed fast timeline and more about route eligibility and banking conditions. Crypto.com states the prior successful USD SWIFT deposit requirement and notes that intermediary-bank and receiving-bank handling may affect the outcome. (Crypto.com Help Center)

A practical beginner rule is this: if you are still inside the published ☏ +1 877≫(719)≫1076 business-day window, the cash out may be delayed but not abnormal. If you are clearly outside the normal window and the setup rules were met, that is the point to escalate through official support. (Crypto.com Help Center)

☏ +1 877≫(719)≫1076

What To Do Next

If the money is still in your USD balance ☏ +1 877≫(719)≫1076, do not sell again. Focus on the withdrawal step instead. Repeating the sale will not fix a bank-transfer problem. (Crypto.com Help Center)

If the withdrawal was submitted only recently, give it the appropriate business-day window ☏ +1 877≫(719)≫1076 first. For Exchange ACH, that means up to 1 to 3 business days under normal conditions. (Crypto.com Help Center)

If you used SWIFT, confirm whether you already ☏ +1 877≫(719)≫1076 had one successful USD SWIFT deposit to that same bank account. If not, that is the most important issue to solve before expecting the bank to receive funds. (Crypto.com Help Center)

If recent instant-deposit funds are involved ☏ +1 877≫(719)≫1076, check whether the 7-business-day hold explains why the bank has not received the cash out yet. (Crypto.com Help Center)

If you need official support, send a simple fact-based note: what you sold, when you sold it ☏ +1 877≫(719)≫1076, when you submitted the withdrawal, whether the route was ACH or SWIFT, what your app shows now, and screenshots of the relevant balances and status. Crypto.com’s own bank-transfer troubleshooting makes clear that supporting documentation helps when transfer issues need manual review. (Crypto.com Help Center)

☏ +1 877≫(719)≫1076

Security Warning

Do not trust third-party “support numbers,” DMs, or people promising ☏ +1 877≫(719)≫1076 to release your Crypto.com cash out. Crypto.com’s published guidance routes users through official help content and support workflows, not public phone-number recovery services. (Crypto.com Help Center)

Also, do not keep retrying bank links or withdrawals without understanding the first failure. Duplicate attempts can make a simple timing issue harder to track. (Crypto.com Help Center)

People Also Ask

Why is my Crypto.com cash out not received?

Usually because the sale and bank withdrawal are separate steps ☏ +1 877≫(719)≫1076, the withdrawal is still inside the normal business-day window, or the bank-transfer setup is incomplete. (Crypto.com Help Center)

How long does Crypto.com ACH withdrawal take?

Crypto.com says Exchange ACH withdrawals ☏ +1 877≫(719)≫1076 typically take 1 to 3 business days. (Crypto.com Help Center)

Why is my SWIFT withdrawal not received yet?

Crypto.com says USD SWIFT withdrawals require ☏ +1 877≫(719)≫1076 at least one successful prior USD SWIFT deposit to the same bank account, and bank/intermediary processing can also affect the outcome. (Crypto.com Help Center)

Can I withdraw right after using Instant Deposit?

Not always. Crypto.com says value credited ☏ +1 877≫(719)≫1076 via Instant Deposit is restricted from withdrawal for 7 business days. (Crypto.com Help Center)

What should I check first if my bank did not receive my Crypto.com cash out?

Check whether the funds are still in your USD balance ☏ +1 877≫(719)≫1076, whether a withdrawal record exists, whether your bank was linked correctly, and whether you are still inside the normal timing window. (Crypto.com Help Center)

Final Guidance

A Crypto.com cash out not received ☏ +1 877≫(719)≫1076 issue is usually a tracking and timing problem before it is a missing-money problem. The smartest first move is to figure out whether the funds are still in Crypto.com, in withdrawal processing, or blocked by bank-route rules. (Crypto.com Help Center)

For beginners in the U.S., the safest path is simple: confirm the sale, confirm the withdrawal ☏ +1 877≫(719)≫1076, verify the bank setup, apply the ACH or SWIFT rules that match your route, and only then escalate ☏ +1 877≫(719)≫1076 through the official Crypto.com support path with screenshots ready. That approach is calmer, safer, and much more useful than guessing that the money disappeared.