Information provided by Truemed.com
FAQs
How to I complete the qualification survey?
You can find the link for CrossFit Reedville's qualification survey here: https://app.truemed.com/crossfit/qualify/tm_qual_ohwbg129li
How does it work?
Here at CrossFit Reedville, we believe exercise is a powerful influencer of health. That’s why we’re excited to share a way for you to save on your membership. Through our partnership with Truemed, you may be eligible to use your Health Savings Account (HSA) or Flexible Savings Account (FSA) toward your membership.
Get qualified to reimburse your future subscription payments in three steps:
Take the 2-minute evaluation to find out if you’re eligible (see the link above)
If eligible, Truemed will email you a Letter of Medical Necessity.
Once you get your Letter of Medical Necessity, Truemed then provides the documentation to submit with your reimbursement claim to your HSA/FSA provider.
How long does the approval process take for a customer to get a Letter of Medical Necessity?
The intake form is only a few questions. No live consultation with a doctor is required. If eligible, approval is instant. Truemed will then provide a Letter of Medical Necessity via email. The cost for this medical evaluation is $30, which you can pay with your HSA/FSA card at the end of survey.
Can I check my eligibility before taking the qualification survey?
Yes. You can use the Pre-Qualification Survey if you are unsure of your eligibility.
How many Letters of Medical Necessity does a customer need to obtain?
Each Letter of Medical Necessity can cover multiple products and is applicable to [product] purchases. Prior orders can be reimbursed subject to rules set by HSA/FSA providers.
How long does the Letter of Medical Necessity last?
Each Letter is valid for 12 months before it needs to be renewed.
How do I pay for my CrossFit Membership?
You can keep purchasing your membership the same way you always would. Upon approval, Truemed then provides the documentation to submit with your reimbursement claim to your HSA/FSA provider. You can either submit claims individually or all at once at the end of the year.
Truemed partners with health and wellness brands to enable qualified customers to use HSA/FSA funds on health and wellness purchases. Truemed partners with a network of medical practitioners who can issue Letters of Medical Necessity to qualifying customers, thereby saving customers money on health and wellness purchases.
Truemed is backed by best-in-class investors, including functional medicine pioneer Mark Hyman and founders from Thrive Market, Eight Sleep and Levels.
HSA/FSA accounts were created so individuals could use pretax money to pay for expenses incurred in the prevention or alleviation of a disease. Because HSA/FSA uses tax-free money, you’re getting more purchasing power for your dollars. Rather than pay taxes on your income and then spend it on health items, you can use pre-tax funds to invest in your health.
An individual can contribute up to $3850 pretax to their HSA per year, or $7750 for a family (plus an additional $1000 if you are 55+). Individuals can contribute up to $3050 pretax to their FSA per year (with an additional $500 in employer contributions allowed). Almost every individual will save between $1,000 and $2,000, depending on their state and tax rate. Use a calculator here to estimate your savings.
Using your HSA/FSA funds on eligible products can result in significant savings. These accounts use pre-tax dollars, which means you could save up to 30-40% on average on your purchases at Truemed’s partner brands.
Unfortunately, Truemed’s services are for individuals who have HSA or FSA accounts (or plan to fund one during open enrollment). We encourage you to ask your employer about information on your HSA or FSA!
The items in your Truemed Letter of Medical Necessity (“LMN”) are now qualified medical expenses in the same way a visit to the doctor’s office or pharmaceutical product is.
We are facing a chronic disease in the US. There are thousands of studies showing food and exercise is often the best medicine to prevent and reverse disease. Exercise qualifies as a qualified medical expense with an LMN. Food, supplements, and other wellness purchases qualify as medical expenses if they treat or prevent an illness, and a doctor substantiates the need. Your Truemed LMN satisfies all IRS requirements to make your wellness spend fully reimbursable.
You have our guarantee that Truemed will pay the full amount you should have saved if any HSA/FSA purchase outlined in our LMNs is rejected. Please email support@truemed.com if you have any questions or need assistance.
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) are tax-free accounts that can be used to pay for qualified medical expenses. These accounts are usually set up and managed by an HSA or FSA administrator, and you should have access to said HSA/FSA administrator through your employer (ask your HR department!).
HSAs are typically associated with a high-deductible health plan, and funds do not expire. FSAs are independent of your health plan, and funds elections occur in October-November each year for the following calendar year. FSA funds expire every calendar year.
Further key differences between an HSA and an FSA account, as outlined by Optum (a leading HSA/FSA administrator) in this article.
Unfortunately, HSAs and FSAs are not available outside of the US, and self-employed individuals (who do not have an HSA from a previous employment) do not qualify for HSAs or FSAs.
You can attempt to use your HSA card, but your FSA card will likely not transact successfully. In either case, it is imperative that you complete the Truemed intake survey and acquire a Letter of Medical Necessity in order for your purchase to be compliant and eligible for purchasing with your HSA or FSA funds. We strongly encourage simply transacting with your normal credit or debit card, and submitting for reimbursement as outlined above for the greatest likelihood of success.
For most FSA/HSA administrators, your expenses will be approved within days when you submit it with your Truemed Letter of Medical Necessity. The exact timing will vary based on your administrator.
Yes. You can still submit for partial reimbursement. For example: if you purchase an eligible item for $100 but only have $60 in your account, you can reimburse $60 of your purchase with your tax-free funds (with the remaining $40 paid for as normal).
Truemed offers a reimbursement guarantee for purchases with official Truemed merchant partners. As long as you have funds in your HSA or FSA account, Truemed team will work with you to ensure that your purchase is reimbursed in full.
While the exact policy depends on your specific HSA or FSA administrator, we generally advise that you submit expenses incurred on or after the date listed on your Letter of Medical Necessity.
If you have already received an LMN for purchases with a partner brand, as long as your LMN is still valid (ie. within 12 months of issuance), you do not need to complete the survey again.
For most Americans, open enrollment is in the last four months of the year. Simply elect to increase contributions to your HSA or FSA during this time and you can begin shopping with Truemed merchant partners. Starting on January 1st, you’ll be able to spend your entire HSA amount on healthy food and exercise. This money will be pulled from your paycheck by your HSA administrator (tax free) in equal installments through the year.
Additional Questions can be submitted to support@truemed.com
Head back to www.crossfitreedville.com