The Waze for Cities Crisis Response Kit

All the information you need to prepare for and handle crisis events! 

Our Crisis Response Kit is spread into 4 main fields of action:  

Crisis events
and Waze 

Crisis Drills

Sharing information
in advance 

Handling Crisis in real time 

For crisis support, contact us at waze-crisis@google.com


or find more information in our Help Center 

Crisis events and Waze 

The Crisis Response team provides support for crisis events that have had, or are expected to have a significant negative impact on traffic and on drivers. 

How can Waze help: The team make critical information accessible on the Waze map: road closures, emergency shelters and evacuation zones.

Share data with Waze in advance and in real time to communicate with citizens and guide them to safety.

Crisis Drills 

Participate in our internal crisis drills or include us in your Crisis Drill events. 

Contact us for crisis drills at least 2 weeks in advance. 

We will create a joint work plan to better collaboration during and prior crises events.

Please use this form to submit your interest

Sharing information in advance 

Use this template to share shelter data with Waze.

Use this template to share road closures with Waze.

Share Evacuation Zones as KML files via email at
waze-crisis@google.com

Share data with the Waze feed using the Partner Hub - Learn how.

Create an event in the Waze Map Editor - here's how.

Handling Crisis in real time 

Share road closures, emergency shelters or evacuation zones info.

Make sure your data feed is active and updated.

Establish communication with the Waze map editors community by reaching out to waze-crisis@google.com.


Want to become a Crisis Partner?

To start your Crisis Partner journey, be sure to fill out this short form!


Waze in the news

UK - Storms Barra and Arwen: The Independent, The Sun, Daily Express, Daily Mail

(Photo credits: PA) 

Brazil - Minas Gerais flooding: Prefeitura article

(Photo credits: Municipality of Brasiléia) 

UK - Gas Shortage: BBC News, The Times, The Independent, The Express, The FT

(Photo credits: AA/GETTY)