Effective Date: 3 August 2023
Thank you for choosing CrewCall. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act (PDPA) regulations in Singapore. By using the CrewCall mobile application, you agree to the practices described in this policy.
1. Collection of Personal Data:
4. Data Sharing and Disclosure:
8. Cookies and Tracking Technologies:
10. Amendments to the Privacy Policy:
We may collect the following types of personal data from you:
- Contact information (name, email address, phone number)
- Profile information (profile picture, user preferences)
- Device information (device type, operating system)
- Usage data (app usage patterns, interactions)
- Communication data (messages, feedback)
We do not process sensitive personal information.
We do not knowingly solicit data from or market to children under 18 years of age. By using the CrewCall app, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the app. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at appcrewcall@gmail.com.
We use the collected personal data for the following purposes:
- Providing and improving the CrewCall app's services and features
- Personalising user experience and content recommendations
- Communicating with you regarding app updates, support, and promotions
- Analysing and optimising app performance and user behaviour
- For security and fraud prevention
- To comply with law
We take appropriate measures to safeguard your personal data from unauthorised access, disclosure, alteration, or destruction. We maintain strict data protection protocols and access controls.
We may share your personal data with third parties, including service providers, to support our app's functionalities and business operations. However, we ensure that these third parties also comply with the PDPA regulations.
We retain your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information.
By using the CrewCall app, you consent to the collection and processing of your personal data as described in this policy. You have the right to withdraw your consent at any time by contacting us at appcrewcall@gmail.com. Please note that withdrawing consent may affect your access to certain app features.
Please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to request access to, correction, or deletion of your personal data we hold. To exercise these rights, please contact us at appcrewcall@gmail.com.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
CrewCall may use cookies and similar tracking technologies to enhance your app experience and gather usage data. You can manage your cookie preferences in your app settings.
We may send you marketing communications related to CrewCall or its partners, but you can opt-out at any time by following the instructions in the emails or contacting us directly.
We may update this Privacy Policy from time to time, and any changes will be posted on this page with the updated date. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
If you have any questions or concerns about our Privacy Policy, please contact us at appcrewcall@gmail.com. Your privacy is essential to us, and we are committed to ensuring the protection and confidentiality of your personal data in accordance with the PDPA regulations in Singapore.