CrashLab Studios Privacy Policy
Last updated: October 21, 2026
1. Overview
CrashLab Studios respects your privacy. This Privacy Policy explains what information our virtual reality (VR) games, including BeardPit, collect, how we use and share it, how long we retain it, and how you can request deletion of your data.
2. Data We Collect
Depending on the game and the features you use, we may collect or process the following information:
Meta (Oculus) User IDs: Used to link your game account to your Meta account and save your progress.
Meta usernames: Used to identify players and display usernames in our games.
User age group: Used to support age-appropriate features and comply with applicable platform requirements.
IP addresses: Used for network connectivity, security, ban enforcement, and abuse prevention. IP addresses are processed by our multiplayer and backend providers (Photon and PlayFab).
Purchase records: Used to verify in-app purchases, restore purchased items, and manage downloadable content.
Multiplayer information: Photon may process your player name, user ID, and IP address to connect you with other players.
The information collected depends on the particular game and the features you use.
3. How We Use Your Data
We use the information described in this policy to:
Save and manage player progress.
Link game accounts with Meta accounts where necessary.
Display player usernames in our games.
Provide age-appropriate features.
Operate multiplayer functionality.
Verify purchases and restore purchased content.
Prevent abuse, enforce bans, and maintain game security.
Maintain, troubleshoot, and improve our games.
We do not use data received from Meta for advertising or profiling.
4. Data Sharing and Service Providers
CrashLab Studios uses third-party services to operate certain game features. These may include:
Microsoft PlayFab: Used for backend services and player data storage and processing.
Photon: Used for multiplayer connectivity in games that integrate Photon.
These providers may process relevant information as needed to provide their services, subject to their applicable terms and privacy practices.
CrashLab Studios does not sell users’ personal data and does not share it with third parties other than the service providers listed above.
5. Data Retention
We keep player data while your account is active and for as long as reasonably necessary to provide our services, fulfill the purposes described in this policy, and meet applicable legal obligations.
When a verified data deletion request is received, we will delete the relevant personal data under our control within 30 days, subject to applicable legal requirements and any necessary, limited retention.
6. How to Request Deletion of Your Data
You have the right to request deletion of your personal data collected or processed through our games, regardless of your country or region. You do not need to live in a particular country or state to submit a deletion request.
To request deletion:
Email CrashLabbstudios@gmail.com.
Use the subject line “Data Deletion Request.”
Include your Meta username and the name of the CrashLab Studios game you play so we can identify the relevant account.
Please do not send your password or other sensitive authentication information.
There is no charge for submitting a deletion request.
After receiving your request, CrashLab Studios will review it and may request reasonable information to verify the account. We aim to complete valid deletion requests within 30 days.
We will delete the relevant personal data under our control, including associated PlayFab player data where applicable. For data processed by third-party service providers, we will take appropriate steps available to us to address the deletion request.
If we are legally required to retain certain information, we will retain only the information necessary to meet that obligation. Where appropriate, we will explain any applicable limitation to the request.
7. Children’s Privacy and Age Groups
Our games may use age-group information provided through Meta’s platform features to support age-appropriate experiences and applicable platform requirements. We rely on Meta’s age group signal and do not knowingly collect personal data from children under the minimum age permitted by Meta’s platform. If you believe a child under that age has provided us with personal data, contact us and we will delete it. We handle age-group information in accordance with this Privacy Policy and applicable requirements.
8. Security
We take reasonable measures to protect the information processed through our games. However, no method of electronic storage or transmission can be guaranteed to be completely secure.
9. Changes to This Privacy Policy
We may update this Privacy Policy when our games, data practices, or legal requirements change. The updated version will be published with a revised last-updated date.
10. Contact Us
For privacy questions or to request deletion of your data, contact:
CrashLab Studios
Email: CrashLabbstudios@gmail.com