Service & Support
BASICThe perfect choice for your small business or branch office. CRANE technologies provides a technician onsite for 10 hours a week plus access to the help desk. This is ideal for a company with 20 or fewer employees who need a technician onsite one day per week to setup new workstations and new users, fix printing issues, repair laptops and more.
PREMIUM The premium package is the most popular option and provides support for 20-80 employees. CRANE technologies provides and entire IT department from a virtual CTO, an on-site technician and a help desk with email, telephone and chat support. CRANE technologies provides an initial consultation of your current technology expenditures and an IT budget/plan to reduce cost and prepare for growth.
ENTERPRISE This subscription is custom fit at every level. All services are covered and we will be available when you need us, 24/7. On-site support daily if requested with guaranteed 24-hour support. Prices vary depending on your needs. For companies with over 80 employees.
100% REMOTE SUPPORT Truly Worldwide support. With our new 100% Remote Support package we can provide assistance anywhere in the world at any time. By connecting to your network we can do just about everything that a site tech could and save you time and money. Email us for a quote.
100% REMOTE SUPPORT
IT Department/Help DeskThe goal of CRANE technologies is to provide your business with all the benefits of an IT department without all of the hassle. We can evaluate your needs, assign technicians to work on-site and provide a help desk and all the features that encompasses for your employees. We cover EVERY aspect of technology in your business so that you don't have to. If you are starting a new office we provide a solution for phones, email, storage, workstations and anything else you need. If your office is established and you want to consolidate or simplify your technology we can do that too. Each IT department is customised for your business, no matter the size.
IT Department/Help Desk
Virtual CIO/CTOMany small businesses don't have a trusted technology advisor to help them formulate their growth and IT strategies. CRANE technologies has the experience and expertise to help you:-Define the useful life of your existing IT infrastructure-Create an IT budget to ensure that your network infrastructure meets all your company's needs-Ensure operational efficiencies
Email SolutionsOne of the most important and costly aspects of your business can be simplified and tuned for your needs. Whether it is maintenance of your current system, migrating to a more cost effective solution or building your own email system, CRANE technologies can provide a solution that simplifies email and reduces cost while securing your valuable information.
Server & PC ManagementWe can proactively update, back up, and manage all your computers and servers remotely. Every aspect of your network can be monitored and issues can be spotted and fixed before they can cause a problem. You can rest assured knowing your vital data and IT systems are being monitored and protected 24/7.
Server & PC Management
Server Backup SolutionsServer crashes can affect your business, and can stem from such mundane causes as human error, power outage and hardware failure. We provide local backup or off-site cloud storage solution that will reduce redundancy and improve the ability to recover lost files and folders.
Server Backup Solutions
Telephony & MobileToday many businesses are moving to a Voice-over-IP solutions (VOIP) and getting away from traditional land lines and the high cost. CRANE technologies can support your current system, consult on new solutions, simplify and reduce your current telephone costs with a hosted or in-house solution. We also provide support for ALL mobile devices allowing your employees to work more securely and efficiently.
Telephony & Mobile
Office Relocations & New Branch or Retail SetupsYour business is growing and we can help. Moves and new remote offices can be stressful. CRANE technologies has years of experience moving or expanding your technology infrastructure and getting your new office running as quickly and smoothly as possible.
Office Relocations & New Branch or Retail Setups