Welcome to Crafteen. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and related services.
By using Crafteen, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following information when you use our application:
Email Address
Phone Number (Optional)
Shipping Address
Profile Information (Optional)
When you purchase products through the app, we may collect:
Order Details
Purchase History
Payment Status
Note: Payment information is processed securely by third-party payment providers. We do not store your complete credit/debit card information on our servers.
We use the collected information to:
Provide and maintain our services
Process orders and transactions
Deliver purchased products
Improve user experience
Respond to customer support requests
Send order updates and notifications
Prevent fraud and unauthorized access
Comply with legal obligations
We do not sell, rent, or trade your personal information.
We may share information with:
Payment Service Providers
We implement appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our application may use analytics tools and similar technologies to understand user behavior and improve app performance.
These tools may collect anonymous usage information.
The app may use third-party services such as:
Google Play Services
Firebase Authentication
Firebase Cloud Messaging (Push Notifications)
Payment Gateway Providers (RazorPay)
These third-party services have their own privacy policies governing the use of your information.
Crafteen is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to remove such information.
Depending on your location, you may have the right to:
Access your personal information
Request deletion of your data
Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
We may update this Privacy Policy from time to time. Any changes will be posted within the application and updated on this page.
Continued use of the app after changes become effective constitutes acceptance of the revised Privacy Policy.
If you have any questions regarding this Privacy Policy, please contact us:
Crafteen Support
Email: crafteen.sh@gmail.com
Thank you for trusting Crafteen.