Hi, I'm Yeng! I run a small printing studio that creates cute and customized paper goods — perfect for small businesses, gifts, and special occasions. Every order is made with love and attention to detail.
TERMS & CONDITIONS
➤ Processing Time: Orders take 3 to 7 days to complete, depending on quantity and item type.
➤ Order Finality: No cancellations allowed after form submission. Please be 100% sure before ordering.
➤ Payment Policy: Full or 50% downpayment is required to begin processing your order.
➤ Cancellation Fee: Cancelling an order will incur a 50% charge of your total bill.
➤ Color Disclaimer: Final product colors may slightly vary due to differences in screen displays and print outputs.
➤ File Guidelines: Please upload high-resolution images or files to ensure the best print quality.
➤ Courier Disclaimer: We are not responsible for lost or damaged parcels caused by the courier.
➤ Issue Reporting: For missing items or incorrect quantity/design, kindly message us immediately for assistance.
➤ Refund & Replacement: No refund or replacement will be given without an uncut unboxing video as proof.
➤ Order Confirmation: All order updates and confirmations will be sent through Direct Message or your preferred contact method.
➤ Rush Orders: We accept rush orders on a limited basis, with additional fees depending on quantity and urgency.
➤ Customer Conduct: We reserve the right to decline orders from customers who are rude or disrespectful.