Crystal Prism – Privacy Policy

Effective Date: 15 August 2025

Contact Email: hariompandey537@gmail.com

1. Introduction

1.1 This Privacy Policy explains how Crystal Prism (“the Game”, “we”, “our”, “us”) collects, uses, stores, and protects your personal and non-personal information.

1.2 We are committed to safeguarding the privacy of our users and ensuring transparency in how information is handled.

1.3 This policy applies to all versions of Crystal Prism, whether played offline or with optional online features enabled.

1.4 Playing the Game constitutes your agreement to this Privacy Policy.

1.5 If you do not agree with the terms herein, you should discontinue use of the Game immediately.

2. Definitions

2.1 “Personal Data” refers to information that can identify you as an individual.

2.2 “Non-Personal Data” refers to aggregated or anonymized data that cannot be used to identify you.

2.3 “Offline Play” means playing the Game without an internet connection, where no data leaves your device.

2.4 “Online Features” means optional elements such as leaderboards, analytics, or cloud saves that may involve internet communication.

2.5 “Device Information” refers to technical data such as device model, operating system, and performance metrics.

3. Scope of Policy

3.1 This Privacy Policy applies to all users of Crystal Prism, across all platforms and territories.

3.2 It governs the collection, storage, and use of data both during offline and online gameplay.

3.3 This policy covers information collected directly from you and automatically by the Game.

3.4 It also explains your rights and choices regarding your data.

4. Data We Collect

4.1 During offline play, we do not collect Personal Data.

4.2 The Game may store your local score, settings, and preferences on your device.

4.3 If you enable online features, we may collect:

4.3.1 Username or display name for leaderboards.

4.3.2 Score and performance metrics.

4.3.3 Device type, OS version, and crash logs.

4.3.4 Approximate location (country/region) for leaderboard grouping.

4.4 We never require sensitive information such as your real name, phone number, or payment details to play the Game.

5. Data Collection Methods

5.1 Data is collected via:

5.1.1 Local storage for offline progress.

5.1.2 Secure transmission to servers when online features are used.

5.1.3 Analytics tools (if enabled) for performance monitoring.

5.2 All transmissions use encrypted protocols.

5.3 No data is collected without your consent for optional features.

6. Use of Collected Data

6.1 Data is used to:

6.1.1 Maintain your local progress and settings.

6.1.2 Display leaderboards and rankings.

6.1.3 Improve gameplay balance and performance.

6.1.4 Detect and fix bugs or crashes.

6.2 We do not sell your data to third parties.

7. Offline Gameplay Data Handling

7.1 Offline play is designed to work without sending any data to us.

7.2 All progress, scores, and settings remain stored on your device.

7.3 You may manually delete the Game or its data from your device at any time.

8. Optional Online Features and Data

8.1 Online features are optional and require explicit activation by you.

8.2 When enabled, minimal necessary data is sent for that feature to work.

8.3 Data sent for leaderboards includes only your chosen display name, score, and country/region.

9. Leaderboard Data Handling

9.1 Leaderboard submissions are processed through secure, encrypted channels.

9.2 We do not display personal identifiers beyond your chosen display name.

9.3 You may request deletion of your leaderboard entries via email at hariompandey537@gmail.com.

10. Analytics and Performance Tracking

10.1 We may use privacy-compliant analytics tools to understand how the Game is used.

10.2 These tools may collect anonymized data on device type, session length, and crash logs.

10.3 Analytics data helps us improve stability and gameplay.

11. Cookies and Local Storage

11.1 The Game itself does not use cookies, but may use local storage for offline functionality.

11.2 If played in a browser, standard web cookies may apply for leaderboard or login functions.

12. Third-Party Services

12.1 If third-party services are integrated (e.g., Google Play Games, Apple Game Center), their respective privacy policies apply.

12.2 We encourage you to review those policies before using linked features.

13. Children’s Privacy (COPPA)

13.1 The Game is suitable for general audiences.

13.2 We do not knowingly collect Personal Data from children under 13 without parental consent.

14. GDPR Compliance

14.1 If you are in the EU/EEA, you have rights to access, rectify, delete, and restrict processing of your Personal Data.

14.2 We process data only when necessary and with legal basis under GDPR.

15. CCPA Compliance

15.1 California residents have the right to know, delete, and opt out of data sale.

15.2 We do not sell your personal information.

16. Security of Your Data

16.1 We use encryption, secure servers, and limited access controls.

16.2 While we strive to protect your data, no system is 100% secure.

17. Data Retention

17.1 Offline data remains until you uninstall the Game or reset data manually.

17.2 Online data may be retained until you request deletion or after inactivity periods.

18. Data Breach Procedures

18.1 In case of a breach, we will notify affected users within legal timeframes.

18.2 Notifications may be sent via in-game message, email, or public notice.

19. User Rights and Choices

19.1 You may opt out of online features at any time.

19.2 You may request a copy or deletion of your data via hariompandey537@gmail.com.

20. Accessing, Updating, and Deleting Your Data

20.1 To request changes or deletions, contact us with sufficient verification information.

21. International Data Transfers

21.1 If data is transferred internationally, it will be protected under applicable laws and safeguards.

22. Accessibility of Policy

22.1 This policy is available within the Game and on our official support page.

23. Changes to This Privacy Policy

23.1 We may update this Privacy Policy from time to time.

23.2 The “Effective Date” will reflect the latest changes.

24. Contact Information

24.1 For privacy questions, email hariompandey537@gmail.com.

25. Jurisdiction and Governing Law

25.1 This Privacy Policy is governed by the laws of your country of residence, unless otherwise required.