CozyTime Privacy Policy
HyperSynes international co.,Ltd. ("us", "we", or "our") operates the CozyTime mobile application (the "Service").
Platform technical support comes from HyperSynes Inc.,
This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our services, and your choices regarding that data.
We use your data to provide and improve the Services. By using the Services, you agree to the collection and use of information in accordance with this Policy. Unless otherwise stated in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
What personal data we collect
In order to provide our services to you, we will ask you to provide the necessary personal data to provide those services. If you do not provide your personal data, we may not be able to provide you with our products or services.
Our products integrate Umeng+SDK. Youmeng+SDK needs to collect device identifiers (IMEI/Mac/androidID/IDFA/OPENUDID/GUID, SIM card IMSI information), which are used to uniquely identify the device and push it to the target device.
· Information you voluntarily provide to us
Account or Profile Data: When you register for an account with us, we may collect your contact details, such as your email address. During your interaction with our products, we may further collect your nickname, avatar, and country code information into your account.
Feedback: When using the feedback and suggestion functions of our products, we will collect your email address and your feedback content in order to solve your problems and equipment failures in a timely manner.
· Information We Collect Automatically
Device Information: When you interact with our Products, we automatically collect device information, such as your device's MAC address, wireless connection information, push notification identifiers, log files, and mobile network information.
Usage Data: During your interaction with our Site and Services, we automatically collect Usage Data related to visits, clicks, downloads, messages sent/received, and other use of our Site and Services.
Log information: When you use our application, application and exception logs may be uploaded.
Location information: When you use our products to connect to Bluetooth devices, location permissions are required. All location permissions must be turned on to use the product. We will not collect information about your real-time precise or non-precise geographic location.
· Information about smart devices
Smart device basic information: When you connect your smart device with our products or services, we may collect basic information about your smart device, such as device name, device ID, online status, activation time, firmware version, upgrade information etc.
Information reported by smart devices: Depending on the smart devices you choose to connect to our products or services, we may collect different information reported by your smart devices .
Purposes and legal basis for processing personal data
We process your information for the following purposes:
To provide you with services: We process your account and profile data, device information, usage data, smart device related information in order to provide you with our products and services that you have requested or purchased. The legal basis for this processing is the performance of our contract with you in accordance with our Terms of Use.
Improve our services: We process your device information, usage data, smart device-related information to ensure the functionality and safety of our products, to develop and improve our products and services, to analyze the efficiency of our operations, and to prevent and track fraud or Improper use. The legal basis for this processing is the performance of our contract with you in accordance with our Terms of Use.
Non-Marketing Communications: · We process your personal data to send you important information about the Services, changes to our terms, conditions and policies and/or other administrative information. Because this information may be important, you cannot opt out of receiving such communications. The legal basis for this processing is the performance of our contract with you in accordance with our Terms of Use.
Marketing Communications: We may process your personal data in order to provide you with marketing and promotional materials about our products and services. If we do so, each email we send to you will include instructions allowing you to opt out of receiving future emails of this nature. The legal basis for this processing is your consent. In addition, if you agree to participate in our lotteries, contests or other promotions, we may use your personal data to administer such activities.
Personalization: We may process your account and profile data, usage data, device information to personalize product design and provide you with tailor-made services, such as recommending and displaying information on products suitable for you, and inviting you Participate in surveys related to your use of our products. The legal basis for this processing is your consent.
Legal Compliance: We may process your personal data as we consider necessary or appropriate: (a) to comply with applicable laws and regulations; (b) to comply with legal process; (c) to respond to requests from public and government authorities; (d) enforce our terms and conditions; (e) protect our operations, business, and systems; (f) protect our and/or other users' (including yours) rights, privacy, safety, or property; (g) allow us to seek available remedy or limit the damages we may suffer.
Who do we share personal data with?
At CozyTime, we do not share personal data.
Your rights in relation to your personal data
We respect your rights and control over your personal data. You may exercise any of the following rights:
·Through the "Personal Data - Personal Center" in our products (applicable to product version 3.2 and above)
There is no fee to you and we will get back to you within 30 days. If you decide to email us, please specify in your request what information you would like changed, whether you would like your personal information to be deleted from our databases, or let us know what restrictions you would like to place on our website Use of your personal information. Please note that for security purposes we may ask you to verify your identity before taking further action on your request.
you can:
request access to the personal data we process about you;
request that we correct inaccurate or incomplete personal information about you;
request erasure of personal data about you;
request a temporary or permanent restriction of our processing of some or all of your personal data;
request the transfer of personal information to you or to a third party to whom we process data based on your consent or a contract with you, and where our processing is automated;
Opt-out or object to our use of your personal data if our use is based on your consent or our legitimate interests.
Information Security
We use commercially reasonable physical, managerial and technical safeguards to protect the integrity and security of your personal information. Shenzhen Haibosi provides a variety of security strategies to effectively protect the data security of users and devices. In terms of equipment access, Shenzhen Hibosai proprietary algorithms are used to ensure data isolation, access authentication, and application for authorization. In terms of data communication, it supports communication using security algorithms and transmission encryption protocols and commercial-grade information encryption transmission based on dynamic keys. In terms of data processing, strict data filtering and verification have been carried out, and data auditing has been completed. In terms of data storage, all confidential information of users will be stored in secure encryption. info@hypersynes.com .
information retention period
We process your personal data for the minimum period necessary for the purposes set out in this privacy statement, unless there is a specific legal requirement for us to keep the data for a longer retention period. We will determine an appropriate retention period based on the volume, nature and sensitivity of your personal data, and we will destroy your personal data after the retention period ends. Where we are unable to do so for technical reasons, we will ensure that appropriate steps are taken to prevent further use of your personal data.
Changes to this policy notice
We may update this Privacy Statement to reflect changes in our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or via a notification in the mobile application before the changes become effective. We encourage you to periodically review this page for the latest information on our privacy practices.