Effective Date: July 22, 2026
Developer: JoMe Imaginations
Support Email: meanameana84@gmail.com
JoMe Imaginations respects your privacy. This Privacy Policy explains how the mobile game Cozy Rescue Petshandles information.
Cozy Rescue Pets does not require an account and does not collect personal information through the app.
The app does not use:
Third-party advertising
Advertising identifiers
Third-party analytics
Cross-app tracking
Social-media tracking
User accounts
Subscriptions
JoMe Imaginations does not sell, rent, or share personal information.
Cozy Rescue Pets stores game information locally on your device so that your progress can be remembered.
Locally stored information may include:
Coin and diamond balances
Rescued and healed pets
Display-room pets
Catalog progress
Unlocked rooms and furniture
Selected decorations and pet beds
Adoption choices
Music and sound-effect settings
Purchase transaction identifiers used to prevent duplicate delivery
This information is used only to operate the game. It is not transmitted to or stored on a JoMe Imaginations server.
Deleting the app may remove locally stored game progress and purchased consumable currency from the device.
Cozy Rescue Pets offers the following optional consumable in-app purchases:
2,000 coins
5,000 coins
30 diamonds
75 diamonds
Purchases are securely processed by Apple through the App Store using StoreKit.
JoMe Imaginations does not receive or store your complete payment-card information, Apple Account password, or other payment credentials.
The app receives limited StoreKit transaction information so it can verify a purchase, deliver the purchased coins or diamonds, and prevent the same transaction from being delivered more than once.
Apple’s handling of App Store purchases is governed by Apple’s own privacy policy and App Store terms.
Coins and diamonds are consumable digital items. They may be spent inside the game and purchased again.
Because they are consumable items, previously delivered and spent coins or diamonds are not normally restorable through a Restore Purchases button.
Purchased in-game currency does not expire.
Cozy Rescue Pets does not knowingly collect personal information from children or any other players.
Parents and guardians can manage purchase permissions through Apple’s device and family settings.
When you voluntarily contact JoMe Imaginations by email, we may receive:
Your email address
The contents of your message
Screenshots or other files you choose to attach
Device or app information you choose to provide
This information is used only to respond to your question, investigate a problem, or provide customer support.
Support information is not sold or used for advertising.
Please never send your Apple Account password, complete payment-card number, security code, or other sensitive financial information in a support email.
This Privacy Policy may be updated when the app changes or when clarification is needed.
Any changes will be posted on this page, and the effective date at the top of the page will be updated.
Questions about this Privacy Policy may be sent to:
meanameana84@gmail.com
Thank you for playing Cozy Rescue Pets.
For assistance, questions, feedback, or bug reports, email:
meanameana84@gmail.com
Please include Cozy Rescue Pets Support in the subject line.
When reporting a problem, please include:
A description of what happened
What you were doing immediately before the problem occurred
Your iPhone or iPad model
Your iOS or iPadOS version
Your Cozy Rescue Pets app version
A screenshot, when helpful
Do not include your Apple Account password or complete payment-card information.
Cozy Rescue Pets offers optional consumable coin and diamond packs through Apple’s App Store.
If you completed a purchase but did not receive the coins or diamonds:
Do not immediately purchase the same pack again.
Make sure your device has an internet connection.
Close and reopen Cozy Rescue Pets.
Wait a few moments for Apple to finish processing any pending transaction.
Contact support if the currency still does not appear.
When contacting support about a purchase, include:
The pack you purchased
The approximate purchase date and time
Whether Apple displayed a successful-purchase message
A screenshot of the problem, when available
JoMe Imaginations cannot access your complete payment information. Billing, payment authorization, purchase history, and refund requests are handled by Apple.
Game progress is stored locally on the device.
Deleting the app, resetting the device, or clearing the app’s stored information may remove game progress and consumable currency. Cozy Rescue Pets does not currently use an online account or JoMe Imaginations cloud server to recover deleted progress.
Please try the following:
Close and reopen Cozy Rescue Pets.
Restart the device.
Confirm that the newest version of the app is installed.
Confirm that iOS or iPadOS is updated.
Contact support if the problem continues.
Support messages are reviewed as soon as reasonably possible.
Please allow up to several business days for a response, especially during weekends, holidays, or periods of high message volume.
JoMe Imaginations
Email: meanameana84@gmail.com