FREQUENTLY ASKED QUESTIONS

Do you offer in-person or telehealth sessions?

We offer both in‑person sessions and telehealth sessions, depending on what works best for your needs and comfort level. In‑person appointments take place in our office, while telehealth sessions are conducted through a secure, HIPAA‑compliant video platform.

Many clients choose a combination of both, and we can discuss what option feels most supportive for you. Telehealth is also available for clients who cannot access the office due to mobility limitations, scheduling needs, or personal preference.  Telehealth sessions are available to clients in RI and MA.

Is your office handicap accessible?

At this time, our office is on the third floor and is not handicap accessible, and we recognize that this may create barriers for some clients. We are committed to making therapy as accessible as possible, and can offer virtual/telehealth sessions for anyone who cannot comfortably or safely access the physical space.

If you have specific accessibility needs, please feel free to reach out.  We are happy to talk through options, answer questions, and work with you to ensure you can receive care in a way that feels safe, respectful, and accommodating.

What is your cancellation policy?

We understand that life happens and schedules can change. If you need to cancel or reschedule your session, we ask for at least 24 hours’ notice. This allows us to offer the appointment time to another client who may be waiting.

Cancellations made with less than 24 hours’ notice—or missed appointments—are subject to the full session fee, as insurance does not cover late‑cancel or no‑show charges.

If an emergency or unexpected situation comes up, please reach out. We will always consider circumstances on a case‑by‑case basis and do our best to be understanding.

How often should I attend therapy?

Most clients start with weekly sessions, especially in the beginning, as it helps build momentum, consistency, and a strong therapeutic relationship. Weekly sessions also allow us to dive into your goals in a steady, supportive way.

As you begin to feel more stable, develop new skills, or notice progress, we may shift to biweekly or another schedule that fits your needs. Some clients prefer a consistent weekly rhythm long‑term, while others move to less frequent “maintenance” sessions over time.

Ultimately, the frequency is something we decide together based on your goals, symptoms, life circumstances, and what feels most helpful for you. You’re always welcome to adjust the schedule as needed.

Will insurance cover our sessions?

Insurance coverage depends on your specific plan. Please see the Insurance and Fees tab above for a list of insurances that we accept.  We would be considered an out‑of‑network provider for any other insurance companies. Many clients are still able to receive partial reimbursement for therapy services by using their out‑of‑network benefits. In those instances, we will provide a superbill—a detailed receipt you can submit to your insurance company for possible reimbursement. 

We always encourage clients to call their insurance provider directly and ask:

• Is this provider in-network with my mental health benefits?

• What is my deductible, and has any of it been met?

• What is my co-pay for mental health outpatient sessions?

• Is pre-authorization required?

If you prefer not to use insurance, you can pay privately, which allows for greater privacy, flexibility, and control over your treatment. I’m happy to talk through your options and help you understand what might work best for you.

What are your session rates?

Our standard rate for individual therapy sessions is $150 per 50‑minute session. 

We reserve a limited number of sliding‑scale spots for clients who may need financial flexibility. If you’re interested in this option, please let us know so we can explore what might be possible.

Payment is due at the time of service, and I can provide a superbill if you wish to seek out‑of‑network reimbursement through your insurance.

What happens in the first session?

The first session is an opportunity for us to get to know each other and begin building a sense of comfort and trust. We’ll talk about what brings you to therapy, what you’d like to work on, and what feels most important for you right now. We’ll ask questions to better understand your history, your strengths, and your current challenges, and we’ll explore what you hope to get out of our work together.

Prior to the first session, we will send you some forms to begin the process.  At the first session we will review the forms and you can ask any questions you may have about the therapy process. This helps ensure you feel informed, supported, and in control of your care.

By the end of the session, we’ll discuss a plan for moving forward—whether that includes setting initial goals, identifying approaches that might be helpful, or simply deciding on the pace that feels right for you. There’s no pressure to share everything at once; we go at a pace that feels safe and manageable for you.

Is everything we discuss confidential?

Yes. What you share in therapy is private and confidential. We take your privacy seriously, and our sessions are a space where you can speak openly without judgment.

There are a few legal and ethical exceptions to confidentiality that apply to all licensed therapists. We are required to break confidentiality only if:

• You share information that indicates a serious and immediate risk of harm to yourself or someone else.

• There is suspicion or disclosure of abuse or neglect involving a child, elder, or dependent adult.

• We are ordered by a court to release information.

• You provide written permission for us to communicate with someone (such as a doctor, school, or family member).

If we ever approach a situation that might require breaking confidentiality, we will always try to discuss it with you first whenever possible. The priority is to keep you safe and ensure you feel informed and supported throughout the therapeutic process.

What is your approach to therapy?

Our approach is collaborative, client-centered, and grounded in evidence‑based practices. We believe therapy works best when it’s tailored to your unique needs, background, and goals. You are the expert on your life; our role is to provide guidance, insight, and tools that support your healing and growth.

We integrate several therapeutic modalities, including trauma‑informed care, EMDR, cognitive‑behavioral strategies, and strengths‑based approaches. We also draw on relational and culturally responsive frameworks to ensure that our work honors your identity, lived experiences, and values.

In sessions, you can expect a balance of compassionate support, practical skill‑building, and reflective exploration. We move at a pace that feels safe and manageable, and we check in regularly to make sure the work continues to feel meaningful and aligned with your goals.

How will I know if therapy is working?

Therapy progress can look different for everyone, but there are several signs that we’re moving in the right direction. You may notice changes such as feeling more aware of your emotions, responding to challenges in healthier ways, or using the tools we discuss outside of sessions. Over time, you might feel more grounded, less overwhelmed, and more confident in your ability to navigate difficult situations.

It is important that you set the goals for your own therapy.  We will check in regularly about your goals to make sure our work continues to feel meaningful and helpful. Some progress is subtle, and some is more noticeable—but all of it matters. If something isn’t working or needs to shift, we’ll talk about it and adjust our approach so therapy continues to support your growth in the best way possible.

How long are sessions?

Individual therapy sessions are typically 50 minutes, which is the standard “therapeutic hour.” This allows enough time for meaningful work while ensuring we stay focused and grounded.

How do I know if you're a good match?

Finding the right therapist is an important part of the process. A good fit usually means you feel safe, respected, and understood during our conversations. In our first few sessions, pay attention to whether you feel comfortable sharing, whether session feels supportive, and whether the approach we discuss aligns with your goals.

We encourage you to ask questions, share any concerns, and let us know what you need to feel supported. If at any point it seems that a different therapist or style might serve you better, we are always happy to discuss options and help connect you with the right resources. Our priority is that you receive care that truly feels right for you.