Introduction
Cool Clean (“we,” “us,” or “our”) provides a free mobile application (the “App”) that helps users clean and optimize their devices. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and your rights. By downloading or using Cool Clean, you agree to the practices described in this policy.
Information We Collect
Information you provide
Contact: email address if you contact support or sign up for optional communications.
Support messages: content of messages you send to us for help or feedback.
Optional account/profile data if you create an account (username, preferences).
Automatically collected information
Device information: device model, operating system and version, app version, language, and device identifiers (e.g., advertising ID) for analytics and troubleshooting.
Usage and diagnostic data: app usage patterns, feature interactions, crash reports, performance logs to improve the App.
Cleaning and optimization metadata: high-level information about storage usage, cache size, and system health metrics necessary to provide cleaning functions. This data is aggregated or anonymized where possible.
Location and personal content
We do not collect precise GPS location, the contents of your files, personal messages, contacts, photos, or other personal content unless you explicitly grant access for a specific feature. If you grant such access, we will only use it to perform the requested function and per your instructions.
How We Use Your Information
Provide, operate, maintain, and improve the App and its features.
Diagnose and fix technical issues and crashes.
Analyze aggregated usage trends to improve performance and functionality.
Communicate with you about updates, support requests, and important notices.
Comply with legal obligations and enforce our terms.
Disclosure of Information
Service providers: We may share limited information (e.g., anonymized analytics, crash logs, hosting data) with third-party service providers who assist with hosting, analytics, push notifications, and crash reporting. These providers are contractually restricted from using data for other purposes.
Legal requirements: We may disclose data to comply with applicable laws, respond to lawful requests, protect our rights, or address fraud or security issues.
Business transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction.
Data Retention
We retain personal data only as long as necessary to provide the App, fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Usage and diagnostic logs are retained for a limited time and often aggregated or anonymized.
Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure; absolute security cannot be guaranteed.
Third-Party Links and SDKs
The App may include third-party services, SDKs, or links (e.g., analytics, advertising, map services). These third parties have their own privacy practices. We are not responsible for their policies; please review them before use.
Children
Cool Clean is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.
Your Rights and Choices
Access and correction: You may contact us to request access to or correction of personal information we hold about you.
Communications: You can opt out of non-essential emails by following unsubscribe instructions.
Data export/deletion: Where required by law, you may request export or deletion of your personal data. We will respond to verifiable requests in accordance with applicable law.
International Transfers
Your information may be processed in countries other than your own. By using the App, you consent to transfer and processing in jurisdictions that may have different data protection laws.
Changes to this Privacy Policy
We may update this Privacy Policy. We will post any changes in the App and update the effective date. Continued use after changes constitutes acceptance.
Contact Us
For questions, requests, or concerns about this Privacy Policy or your data, contact us:
Email: birdskyshoppingprivatelimited@gmail.com