Welcome to the support page for CookieBrookie! We're here to help you get the most out of your cookie baking experience.
If you have any questions, feedback, or encounter any issues with the app, please don't hesitate to reach out to us:
Email: cookiebrookie@gmail.com
We aim to respond to all inquiries within 24-48 hours.
Q: How do I save a recipe to my favorites? A: To save a recipe, simply tap the heart icon (or similar save icon) located at the top of the recipe screen. It will then appear in your "Favorites" collection.
Q: Can I add my own recipes to the app? A: Yes! Go to the "My Recipes" section and tap the "+" button to add your custom recipes, including ingredients, instructions, and personal notes.
Q: My baking timer isn't working. What should I do? A: Please ensure that your app has permission to send notifications in your device's settings. If the issue persists, try restarting the app or your device. If it's still not working, please contact us via email.
Q: How do I share a recipe with friends? A: On any recipe page, tap the share icon (usually a square with an arrow pointing up) to share the recipe via text, email, social media, and more.
Privacy Policy
Terms of Use
Effective Date: September 5, 2025
This Privacy Policy describes how CookieBrookie ("we," "us," or "our") collects, uses, and discloses your information when you use our mobile application, CookieBrookie (the "App").
By using the App, you agree to the collection and use of information in accordance with this policy.
When you use CookieBrookie, you may provide us with certain information directly, including:
User-Generated Content: Recipes you create, save, or modify within the App, including ingredients, instructions, notes, and photos you upload.
Contact Information: If you contact us for support or feedback, you may provide your email address (cookiebrookie@gmail.com) and the content of your communication.
When you access and use the App, we may automatically collect certain information:
Usage Data: Information about how you use the App, such as features accessed, recipes viewed, time spent in the App, and interaction with timers. This helps us understand user behavior and improve the App.
Device Information: Information about your mobile device, including its unique device identifier, operating system, and mobile network information. This is used for technical support and app optimization.
We use the collected information for various purposes, including:
To Provide and Maintain the App: To deliver the functionalities of CookieBrookie, such as saving and displaying your recipes, managing timers, and sharing features.
To Improve and Personalize the App: To understand how users interact with the App, identify popular features, and develop new features and content.
To Communicate With You: To respond to your inquiries, provide customer support, and send you important updates or announcements related to the App (if you opt-in for such communications).
For Analytics and Research: To analyze usage trends, conduct research, and perform statistical analysis to enhance the App's performance and user experience.
To Ensure Security: To detect, prevent, and address technical issues or fraudulent activity.
We do not sell your personal information to third parties. We may share your information in the following situations:
With Your Consent: We may disclose your information if you give us explicit permission to do so, for example, when you choose to share a recipe with others.
For Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different Privacy Policy.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Service Providers: We may employ third-party companies and individuals to facilitate our App, provide App-related services (e.g., analytics), or assist us in analyzing how our App is used. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. If you delete your account or request the deletion of your data, we will endeavor to delete it in a timely manner, subject to legal and operational requirements.
The security of your information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
Our App is not intended for use by anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us at cookiebrookie@gmail.com. If we become aware that we have collected personal information from Children without verification of parental consent, we take steps to remove that information from our servers.
Our App may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us by email:
cookiebrookie@gmail.com
Effective Date: September 5, 2025
Please read these Terms of Use ("Terms," "Terms of Use") carefully before using the CookieBrookie mobile application (the "App") operated by CookieBrookie ("us," "we," or "our").
Your access to and use of the App is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the App.
By accessing or using the App, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the App.
CookieBrookie grants you a personal, worldwide, royalty-free, non-assignable, and non-exclusive license to use the App on devices that you own or control, and as permitted by any applicable usage rules set forth in your App Store Terms of Service. This license is for the sole purpose of enabling you to use and enjoy the benefits of the App as provided by CookieBrookie, in the manner permitted by these Terms.
If the App requires you to create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your device, and you agree to accept responsibility for all activities that occur under your account or password. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Responsibility: You are solely responsible for the recipes, notes, photos, and any other content you create, upload, or store within the App ("User Content"). You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to use and authorize CookieBrookie to use your User Content as necessary to provide the App's services.
License to CookieBrookie: By submitting User Content, you grant CookieBrookie a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the User Content in connection with the App and CookieBrookie's (and its successors' and affiliates') business, including without limitation for promoting and redistributing part or all of the App (and derivative works thereof) in any media formats and through any media channels.
Prohibited Content: You agree not to create, upload, or store any User Content that is illegal, offensive, harmful, threatening, defamatory, obscene, infringing on intellectual property rights, or otherwise objectionable.
The App and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of CookieBrookie and its licensors. The App is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of CookieBrookie.
You agree not to use the App:
In any way that violates any applicable national or international law or regulation.
For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way.
To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation.
To impersonate or attempt to impersonate CookieBrookie, a CookieBrookie employee, another user, or any other person or entity.
To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the App, or which, as determined by us, may harm CookieBrookie or users of the App or expose them to liability.
We may terminate or suspend your access to the App immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the App will immediately cease. If you wish to terminate your account, you may simply discontinue using the App.
The App is provided on an "AS IS" and "AS AVAILABLE" basis. CookieBrookie makes no representations or warranties of any kind, express or implied, as to the operation of the App or the information, content, materials, or products included on the App. You expressly agree that your use of the App is at your sole risk.
In no event shall CookieBrookie, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the App; (ii) any conduct or content of any third party on the App; (iii) any content obtained from the App; and (iv) unauthorized access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
These Terms shall be governed and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our App after those revisions become effective, you agree to be bound by the revised terms.
If you have any questions about these Terms, please contact us by email:
cookiebrookie@gmail.com