Privacy Policy
Last updated: May 16, 2025
Welcome to Contacts & Phone Call App!
Developer Doup Segment ("we," "our," or "us") operates the "Contacts & Phone Call" mobile app (the "App").
This page explains our policies regarding the collection, use, and sharing of personal information when you use our app.
By using our app, you agree to let us collect and use your information as described in this Privacy Policy. The information we collect is used to provide and improve our service. We do not share your personal information with anyone except as outlined in this policy.
The terms in this Privacy Policy have the same meanings as in our Terms and Conditions, available at Doup Segment , unless stated otherwise.
This Privacy Policy explains how we handle your information when you use the "Contacts & Phone Call" app. By using the app, you accept the practices described here.
- Information Collection and Use
Contacts Information:
We access your contacts to enable you to manage, edit, and save contact information within the app.
Call Logs:
The app accesses your call logs to allow you to view and manage your recent call history.
Phone State Information:
We may access phone state information (such as incoming and outgoing call statuses) to help manage calls directly within the app.
Storage Access:
We access your device’s storage to read and write data, such as saving profile pictures and other media files related to your contacts.
Device Information:
We collect device-related data (hardware details, system settings) for crash reporting and performance improvements.
Network and Internet Access:
The app requires internet access to provide features like cloud synchronization, analytics, and display of ads.
Notification Access:
We use notifications to alert you about important updates related to the app.
All contact and call log data are stored locally on your device. We do not upload or store this data on external servers. However, anonymized app usage data collected by third-party services (like Firebase) may be processed on their servers.
We implement reasonable security measures to protect your personal data. However, no data transmission or storage system can guarantee 100% security.
The App may request the following permissions:
Notification Access: The app may utilize the POST_NOTIFICATIONS permission to send notifications relevant app updates and receive incoming call & misscall reminder notification. These notifications are solely for the purpose of enhancing your user experience within the app. (android.permission.POST_NOTIFICATIONS )
Network Access: This may be required for downloading updates or serving advertisements. It is also necessary for Google AdMob, Firebase, and other third-party services integrated into the App. (android.permission.ACCESS_NETWORK_STATE)
Wake Lock: In Firebase Crashlytics, this permission can be useful when handling crash reports, especially for background crash reports, ensuring that the app has enough time to upload the crash data before the device goes into sleep mode. (android.permission.WAKE_LOCK)
Modify Phone State :The app may utilize the MODIFY_PHONE_STATE permission (android.permission.MODIFY_PHONE_STATE) to manage specific telephony functions, such as controlling call state or updating phone settings under certain conditions. This permission is used solely to provide enhanced telephony features within the app and is not used to collect, store, or share any user data.
Read Contacts:: The app may utilize the READ_CONTACTS permission (android.permission.READ_CONTACTS) to access your contact list for features such as displaying your contacts within the app, suggesting contact-based actions, or allowing you to interact with your saved contacts. This access is used solely to enhance the functionality of the app and improve your user experience. The app does not store or share your contact information without your consent.
Write Contacts : The app may utilize the WRITE_CONTACTS permission (android.permission.WRITE_CONTACTS) to modify or save new contacts in your device's contact list. This permission is used for features such as adding new contacts or updating existing ones directly from the app. The app does not alter your contacts without explicit action and consent from you.
Read Call Log : The app may utilize the READ_CALL_LOG permission (android.permission.READ_CALL_LOG) to access your call history. This permission is used to display or manage your call logs within the app, such as showing recent calls or grouping call details. The app does not collect or share this information without your consent.
Write Call Log : The app may utilize the WRITE_CALL_LOG permission (android.permission.WRITE_CALL_LOG) to allow modifications to your call logs, such as deleting or organizing call records. This permission is used solely to enhance call log management within the app, and no data is stored or shared externally.
Call Phone : The app may utilize the CALL_PHONE permission (android.permission.CALL_PHONE) to enable direct phone calling functionality. This permission allows the app to initiate phone calls when you interact with features such as dialing a number or calling a contact. Calls are initiated only with your explicit action.
Read Phone State:: The app may utilize the READ_PHONE_STATE permission (android.permission.READ_PHONE_STATE) to access information about your device's telephony state, such as identifying the current call state or checking for active calls. This is used to enhance app features like call management or handling. The app does not collect or share this information.
Use Full-Screen Intent : The app may utilize the USE_FULL_SCREEN_INTENT permission (android.permission.USE_FULL_SCREEN_INTENT) to display critical notifications or incoming call screens in full-screen mode. This permission ensures a seamless and accessible user experience for urgent interactions.
Vibrate : The app may utilize the VIBRATE permission (android.permission.VIBRATE) to enable vibration feedback for specific actions, such as incoming call alerts or app interactions. This feature is designed to enhance the user experience through haptic feedback.
Read Phone Numbers: The app may utilize the READ_PHONE_NUMBERS permission (android.permission.READ_PHONE_NUMBERS) to access your phone number for features such as auto-filling your number during registration or verification processes. This permission is used solely to enhance user convenience and improve the app's functionality. The app does not store or share your phone number without your explicit consent.
- Types of Data Collected :
Personal Data: We may ask for identifiable information like your email address and phone number.
Cookies and Usage Data: Anonymized data such as usage statistics may be collected to enhance the app’s functionality.
Google Ads: We use Google AdMob to display ads in the App. AdMob may collect data to serve personalized ads, including device identifiers, usage data, and location (if permitted). You may adjust your ad preferences in the device settings.
Firebase Analytics and crashlytics : We use Firebase to collect unidentified app usage data, such as feature engagement and crash reports, to improve the App's performance. This data does not personally identify you. ("com.google.firebase:firebase-analytics") and ("com.google.firebase:firebase-crashlytics")
SDP: We use SDP("com.intuit.sdp:sdp-android") to manage responsive and flexible user interfaces across different device ratios and sizes.
Facebook shimmer : we use shimmer('com.facebook.shimmer:shimmer:0.1.0@aar') to show a shimmer animation effect.
Room Db: We use RoomDB("androidx.room:room") to store and manage data locally on your device like contact data and recent call data. This does not store and transmit any third parties.
Splash Screen API: we used SplashAPI('androidx.core:core-splashscreen:1.0.0-beta02') to implement a splash screen in our app. This library is focused on improving the user interface and does not collect or process any personal data, it does not need to be explicitly mentioned in your privacy policy.
Gson : We use the Gson library (com.google.code.gson:gson:2.10.1) to facilitate the processing of JSON data within our application. Converting data structures or objects in our application into JSON format for storage, transmission.
MultiDex : Our app uses the MultiDex library (androidx.multidex:multidex:2.0.1) to support large applications that exceed the 65,536 method limit. This ensures compatibility with older Android devices and improves app functionality. The library does not collect, store, or share any personal data.
Activity KTX and Fragment KTX : Our app uses “androidx.activity:activity-ktx:1.9.3” and “androidx.fragment:fragment-ktx:1.8.5”to simplify Android development by providing Kotlin-specific extensions. These libraries improve code readability and efficiency for managing activities and fragments. They do not collect, store, or share any personal data.
Lifecycle Libraries : Our app uses “ androidx.lifecycle:lifecycle-extensions” to manage Android app lifecycles efficiently. These libraries help in observing and handling lifecycle-aware components, ensuring better app performance and stability. They do not collect, store, or share any personal data.
FastScroll: We use the FastScroll library (io.github.l4digital:fastscroll:2.1.0) to enhance the user interface of our application by providing a customizable fast scrolling mechanism. This library allows users to quickly navigate through lengthy lists, improving the app's usability and user experience. It is solely used for UI purposes and does not collect, store, or transmit any user data.
Hilt (Dagger Hilt) : We use the Hilt library (com.google.dagger:hilt-android:2.44) to manage dependency injection within our application. This library simplifies the process of creating and managing dependencies, improving the modularity, scalability, and testability of our app. Hilt is solely used for internal application architecture and does not collect, store, or transmit any user data.
LibPhoneNumber-Android : We use the LibPhoneNumber-Android library (io.michaelrocks:libphonenumber-android:8.12.51) to validate, parse, and format phone numbers within our application. This library ensures proper handling of international phone number standards, improving the accuracy of phone number-related features. It is used exclusively for processing phone number data provided by the user and does not collect, store, or transmit any user data outside the application.
Glide : We use the Glide library (com.github.bumptech.glide:glide:4.16.0) to efficiently load, cache, and display images within our application. This library enhances the app's performance by optimizing image handling and providing smooth image transitions. Glide is used solely for managing and displaying images and does not collect, store, or transmit any user data outside the application.
NumberPicker : We use the NumberPicker library (io.github.ShawnLin013:number-picker:2.4.13) to provide a customizable number picker UI component within our application. This library allows users to select numeric values easily, enhancing the user experience for inputs requiring numeric selection. The NumberPicker library is used solely for UI purposes and does not collect, store, or transmit any user data.
SlideToUnlock : We use the SlideToUnlock library to implement a sliding gesture feature in our application, typically used for unlocking functionality or user interactions requiring a slide gesture. This library enhances the app's user interface by providing an intuitive and visually appealing sliding mechanism. SlideToUnlock is used solely for UI purposes and does not collect, store, or transmit any user data.
We may use third-party advertising companies to serve ads when you visit the App. These companies may use information about your visits to the App and other websites contained in web cookies to provide advertisements about goods and services of interest to you.
- Payment Terms
Subscriptions: We currently do not have active subscription plans in the app, such as monthly, weekly, or yearly subscriptions with varying prices based on the country and automatic recurring payments. However, we may consider adding such features in the future.
In-App Purchases: No In-App Purchases have been added to the App as of now, but we may add it in future.
The privacy of your payment information is managed by Google. For more information, you can view their Privacy Policy at: [Google Privacy Policy](https://www.google.com/policies/privacy/).
All application data is stored locally on your device. If you delete the App, all locally stored data will be deleted from your device. Any data collected by third-party services is subject to their data retention policies.
The App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe your child has provided personal data through the App, please contact us to remove it.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):
If you are in the European Economic Area (EEA), you have rights under the GDPR, including:
Right to Access: Request access to your personal data.
Right to Rectification: Correct inaccurate information.
Right to Erasure: Request deletion of your data.
Right to Restrict Processing: Limit how your data is used.
Right to Data Portability: Receive a copy of your data.
Right to Object: Object to data processing, particularly for ads.
Any capitalized terms not defined herein shall have the meaning ascribed to them in the EULA.
This Privacy Policy explains what data we may collect from you, how such data may be used or shared with others, how we safeguard it and how you may exercise your rights related to your Personal Data (as defined below), among others, and where applicable, as required according to the EU General Data Protection Regulation (“GDPR”),the Brazilian General Data Protection Law (as amended by Law No. 13,853/2019) (“LGPD”), the California Consumer Privacy Act (“CCPA”) and other US states as further detailed below.
This Privacy Policy explains our data collection practices that are applicable to any users of our App or our Services (“you” or “your”).
Your Rights under the CCPA
Under this Privacy Policy, and by law if You are a resident of California, You have the following rights:
The right to notice. You must be properly notified which categories of Personal Data are being collected and the purposes for which the Personal Data is being used.
The right to access / the right to request. The CCPA permits You to request and obtain from the Company information regarding the disclosure of Your Personal Data that has been collected in the past 12 months by the Company or its subsidiaries to a third-party for the third party's direct marketing purposes.
The right to say no to the sale of Personal Data. You also have the right to ask the Company not to sell Your Personal Data to third parties. You can submit such a request by visiting our "Do Not Sell My Personal Information" section or web page.
The right to know about Your Personal Data. You have the right to request and obtain from the Company information regarding the disclosure of the following:
The categories of Personal Data collected
The sources from which the Personal Data was collected
The business or commercial purpose for collecting or selling the Personal Data
Categories of third parties with whom We share Personal Data
The specific pieces of Personal Data we collected about You
The right to delete Personal Data. You also have the right to request the deletion of Your Personal Data that have been collected in the past 12 months.
The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your Consumer's rights, including by:
Denying goods or services to You
Charging different prices or rates for goods or services, including the use of discounts or other benefits or imposing penalties
Providing a different level or quality of goods or services to You
Suggesting that You will receive a different price or rate for goods or services or a different level or quality of goods or services.
Exercising Your CCPA Data Protection Rights
In order to exercise any of Your rights under the CCPA, and if you are a California resident, You can email or call us or visit our "Do Not Sell My Personal Information" section or web page.
The Company will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.
Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service providers to monitor and analyze the use of our Service.
• Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You may opt-out of certain Google Analytics features through your mobile device settings, such as your device advertising settings or by following the instructions provided by Google in their Privacy Policy: https://policies.google.com/privacy?hl=en
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Advertising
We may use Service providers to show advertisements to You to help support and maintain Our Service.
• Google AdSense & DoubleClick Cookie
Google, as a third party vendor, uses cookies to serve ads on our Service. Google's use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet.
You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/
• AdMob by Google
AdMob by Google is provided by Google Inc.
You can opt-out from the AdMob by Google service by following the instructions described by Google: https://support.google.com/ads/answer/2662922?hl=en
For more information on how Google uses the collected information, please visit the "How Google uses data when you use our partners' sites or app" page: https://policies.google.com/technologies/partner-sites or visit the Privacy Policy of Google: https://policies.google.com/privacy
Behavioral Remarketing
The Company uses remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to our Service.
• Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook's interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation
Malware Protection: We regularly scan the App for malware to ensure it is safe for users. We recommend downloading the App only from trusted sources like the Google Play Store.
Network Abuse: The App does not engage in network abuse, such as unauthorized data transmission or overuse of network resources. We adhere to network usage policies to prevent any negative impact on your device.
Data collected through third-party services like Firebase and Google Ads may be transferred and processed outside the European Economic Area (EEA). These services comply with GDPR to protect your data.
Our App does not respond to "Do Not Track" signals from your browser. However, third-party services such as Google Ads may comply with "Do Not Track" requests according to their own privacy policies.
- Compliance with Legal Obligations
We may share your personal information if it's required by law or in response to legitimate requests from public authorities, such as courts or government agencies. This means that if a legal request is made or we are required by law, we may need to provide your data to the relevant authorities.
We ensure that this is done only when absolutely necessary, and in full compliance with applicable laws to protect your privacy and rights.
- Third-party analytics services
The App may include links to third-party websites or services. It's important to note that we do not have control over the privacy practices or content of these third-party services. We strongly recommend that you take the time to review their privacy policies to understand how your information may be collected and used.
We may update this Privacy Policy from time to time. Any changes will be posted on this page. We recommend reviewing this page periodically for updates. Changes become effective immediately upon posting.
Developer Name: Doup Segment