PRIVACY POLICY – CONTACT FLOW
Last Updated: March 10, 2026
Contact Flow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Contact Flow mobile application.
By using the Contact Flow application, you agree to the collection and use of information in accordance with this policy.
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INFORMATION WE COLLECT
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Phone number
- Contact information stored on your device
Device Information
We may automatically collect certain information about your device including:
- Device type
- Operating system
- IP address
- Device identifiers
Usage Information
We may collect information about how you interact with the application, including:
- Pages visited
- Features used
- Time spent in the application
Contacts Access
Contact Flow may request permission to access your device contacts to help you manage and organize your contact information. This data is only used for application functionality.
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HOW WE USE YOUR INFORMATION
We use collected information to:
- Provide and maintain the application
- Improve application functionality
- Provide customer support
- Send important updates
- Analyze usage trends
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THIRD-PARTY SERVICES
The application may use third-party services that collect information used to identify you.
Examples include:
- Google Play Services
- Firebase Analytics
- Firebase Crashlytics
These services have their own privacy policies regarding how they handle user data.
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DATA SECURITY
We take reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission method is 100% secure.
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DATA RETENTION
We retain personal information only as long as necessary to provide our services and comply with legal obligations. Users may request deletion of their data by contacting us.
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CHILD SAFETY STANDARDS
Contact Flow strictly prohibits any form of Child Sexual Abuse and Exploitation (CSAE) and Child Sexual Abuse Material (CSAM).
We maintain a zero-tolerance policy against any content, communication, or activity involving the exploitation or abuse of minors.
The following activities are strictly prohibited:
- Uploading or sharing Child Sexual Abuse Material (CSAM)
- Any content that sexually exploits minors
- Attempting to groom or exploit minors
- Sharing links directing users to CSAE content
If such activity is detected we may:
- Remove the violating content
- Suspend or terminate user accounts
- Report the activity to law enforcement authorities
Reporting Child Safety Concerns
If you encounter any content that may violate child safety standards, please contact us immediately.
Child Safety Contact Email:
support@brightinfonet.com
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CHILDREN'S PRIVACY
Contact Flow is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
If we become aware that such information has been collected, we will delete it immediately.
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CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.
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CONTACT US
If you have any questions regarding this Privacy Policy, please contact us:
Email: support@brightinfonet.com