How to contact Yahoo support through the Help Center
If you want to resolve a minor problem with your Yahoo account, you can use the following steps:
1. Go to https://help.yahoo.com/ to access the Yahoo Help Center page.
Note that you can't contact Yahoo from this page, but you can get solutions to some common technical problems.
2. Select the See More button in the upper right corner of the page.
3. From the dropdown menu that appears, choose the product you want help with. eg If you want help with your Yahoo account, select Account. After you have selected a product, the product's help page will open.
4. Under the SEARCH BY TOPIC heading on the left side of the screen, choose a topic related to the chosen product. Subsequently, a list of resource articles will be displayed.
5. Choose the most appropriate resource.
6. Review the resulting resource page. Depending on the resource you choose, what appears below varies; For most resources, there is a list of instructions and information on your chosen topic.
eg If your product is Account, your topic is Account Security, and your resource is Securing Your Yahoo Account, you'll be taken to a page that has different sets of instructions on how to secure your account.
7. Follow the appropriate instructions. This step varies depending on what you want to do. Once you've finished the tasks that Help Center presented to you, you can return to the main Help Center page and finish any other necessary tasks.
Some resources on the Help Center page provide Fill This Form or Contact Us links.
The above steps can help you recover a locked account, resolve a sign-in problem, learn how to protect an account from hackers, and resolve other technical issues you encounter with your Yahoo account.
Yahoo account recovery
Recover account without a recovery email or security question:
Go to the official website > Choose "Login" > Type your email > Press "Next".
Click "I forgot my password" > Fill in your number > Submit.
Make sure it's a valid phone number > Send the "Verification Code".
Press "Next" > Set a new password and confirm it by typing again > Press Next.
Please try to sign in again.
Yahoo account recovery without phone number:
Open the Yahoo login page > Type your email/username > Select "Next".
Check the “I am not a robot” box > Tap on “Continue”.
Go to "Forgot Password".
Send the verification code sent in your alternate email.
Set your new password > Retype it and confirm it > Tap "Save".
Please try to sign in again.
Reset or change password and Yahoo chat support
Go to "Menu"
Click on "Manage Accounts".
Select the "Account Information" option.
Go to "Security Settings".
Enter the set security code.
Go to "Change Password".
Tap "I'd rather change my password."
Set the new password and click "Continue".
How to contact Yahoo support through an online
If you want to report spam or harassment, please follow these steps:
Go to the Yahoo Specialist Email page. On this page you can report problems with your Yahoo account. This is the only page that allows you to contact Yahoo services directly.
In the form that appears, enter your Yahoo email address in the text box labeled Yahoo ID.
In the next text box that says Email address you have access to, enter your Yahoo email address that you normally use, or use a separate email account, e.g. to the Gmail account.
Re-enter the email address in the text box marked Re-enter email address.
For the Detailed description of the problem text box, type a message that explains what happened, the steps you took to try to prevent the problem, and any other relevant details.
In the box labeled Yahoo ID of the person you are reporting, enter the correct Yahoo email ID of the harasser or spammer. Please enter the correct email address, as entering the wrong one may result in someone else flagging or blocking your Yahoo account.
Check the Market box I am not a robot.
Select the blue Create Request button.
A Yahoo specialist will send a reply email to the email address you provided, at which time you will be able to contact the Yahoo specialist as needed. If the problem was easy to fix, the specialist might simply fix it for you, thus negating the need for you to talk to them further.