Last Update July 23rd
Welcome to Tanzo. We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how tanzo colects, uses, stores, and protects your information when you use our website and services.
By using tanzo, you agree to the practices described in this privacy Policy.
1. Information We Collect
When you use Tanzo, we may collect the following information:
Personal information
Full name
Mobile number
Email Address
Delivery Address
Billing Address
Account login details
Order Information
When you place an order, we may collect:
Product details
Customized product details
Customer-provided text, images, or designs
Order number
Delivery Information
Order history
Payment Information
When you make a payment, your payment may be processed by a third-party payment service provider.
We do not directly store your complete debit card, credit card, banking, or UPI details unless clearly mentioned.
Payment information is handled securely by the respectively payment service provider.
Device Information
We may collect limited information about your devices, such as:
Device type
Browser type
IP address
Operating System
Website usage information
This information helps us improve our website and provide a better user experience.
2. How We Use Your Information
We may use Your information to:
Create and manage your account
Process and deliver your orders
Customize products according to your requirements
Process payments
Provide customer support
Send order confirmations and updates
Send delivery and shipping updates
Handle returns, refunds, and cancellations
Improve our products and services
Prevent fraud and unauthorized activities
Comply with legal requirements
Customized Product Information
If you order a customized product, you may provide personal content such as photos, names, text, logos, or designs.
We use this information only for the purpose of creating and delivering your customized product and providing related services.
We will take reasonable steps to protect your customized content and personal information.
4. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers to provide our services, including:
Payment service providers
Delivery and courier partners
Product suppliers or sellers
Cloud and hosting service providers
Customer support services
Website analytics and security services
We may also share information when required by law or by government or legal authorities.
5. Payment Service
Payments on Tanzo may be processed through third-party payment providers.
These payment providers may collect and process your payment information according to their own privacy policies.
Tanzo does not have access to your complete banking or card information unless specifically stated.
6. Cookies
Tanzo may use cookies and similar technologies to:
Remember your preferences
Keep your account logged in
Understand how users use our website
Improve website performance
Provide a better shopping experience
You can manage or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
7. Data Security
We take reasonable steps to protect your personal information from:
Unauthorized access
Loss
Misuse
Disclosure
Unauthorized changes
However, no online service or method of data storage is completely secure. Therefore, we cannot guarantee complete security of your information.
8. Data Retention
We keep your personal information only for as long as necessary to provide our services, process your orders, maintain business records, and meet legal requirements.
When your information is no longer required, we may securely delete or remove it.
9. Account Deletion
You may request to delete your Tanzo account and personal information.
To request account deletion, please contact us at:
Email: [Your Support Email]
Some information may be retained when required by law or for legitimate business purposes.
10. Children's Privacy
Tanzo is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child without appropriate permission, we will take reasonable steps to delete it.
11. Third-Party Services
Tanzo may use third-party services to provide and improve our services, such as:
Payment services
Delivery services\
Cloud hosting
Analytics services
Security services
Customer support services
These third-party services may have their own privacy policies. We recommend reviewing their privacy policies when using their services.
12. Marketing and Promotional Messages
With your permission, we may send you promotional messages about:
New Products
Special offers
Discounts Sales
Promotions
You can unsubscribe from promotional emails or messages at any time.
You may still receive important service-related messages, such as order confirmations and delivery updates.
13. Your Privacy Rights
Depending on applicable laws, you may have the right to:
Access your personal information
Correct incorrect information
Request deletion of your information
Withdraw consent where applicable
Opt out of promotional communications
To make a privacy-related request, contact us using the details provided below.
14. Changes to This Privacy policy
We may update this Privacy Policy from time to time.
If we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
We recommend checking this page regularly for updates.
15. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.
Website Name : Tanzo
Email : fudedevelopments@gmail.com
Phone : +91 7904329569