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It has the ability to print labels directly to DYMO LabelWriters. These can be Rx tags, cage card tags, patient tags, customer tags, and inventory tags. This article explains the installation process for the Dymo software and the configuration required for eVetPractice.
Import of information
DYMO currently only supports printing from Windows OS and Mac OS.
You will need a Windows or Mac computer to print labels. *DYMO will not work with Windows 7*
Other operating systems, such as Android, iOS, and ChromeOS, do not support direct DYMO integration.
DYMO hardware setup
Recommended tag writers
Recommended DYMO label makers are:
DYMO LabelWriter 400 * is not compatible with Windows 10 *
DYMO Label Writer 450
DYMO LabelWriter 450 Turbo
DYMO Wireless LabelWriter
Additional information on installing the Wireless DYMO LabelWriter can be found here.
See the product user guides on the DYMO website for system requirements.
Note: The DYMO 550 and 550 Turbo printers are NOT compatible with our DYMO label integration. You will need to install DYMO Connect according to the instructions that came with the printer instead of following these steps. Click here for more information on label templates for these printers.
Facility
Follow the steps below to install the 8x version of the DYMO software.
Click on the link below that matches the type of computer you are using. If you are using ChromeOS, Android, iOS, Linux, or another platform not listed, DYMO Label software is not available.
Windows: DLS8Setup8.7.4.exe
Mac: DLS8Setup.8.7.5.dmg
Click the link to download the DYMO label software that matches your operating system. Depending on the browser you use, you may need to allow access to the DYMO Label Framework. When prompted, click the desired options to always allow.
Select the appropriate language, click OK, and click Next.
Read the DYMO license agreement and click I Accept if you agree to the terms.
Select the desired installation option (Express is recommended). Click Next.
Click Finish once the installation is complete.
Connect Label Writer to the desired machine to add the printer to the computer devices.
macOS information
Chrome version 45 (and higher) on Mac OS is compatible with DYMO software up to version 8.5.3 or higher.
Mac OS 10.7.5 must install a previous version of DYMO DYMO Label Writer: http://download.dymo.com/dymo/Software/Mac/DLS8Setup.8.5.1.dmg
A recent Chrome update has caused the Dymo integration to fail with Mac OS. For further information please click here
Printer settings
Depending on your office setup, you may have a DYMO® print server, network printers, or shared printers.
Please note: It is the customer's responsibility to manage and maintain their printer settings, but here are some guidelines to review when sharing printers. Covetrus Support cannot configure this for practice. Please check with your local IT.
Printer Sharing (Windows OS)
If you have a DYMO label maker and want to make it available to other computers on your network, you can share the printer so that it can be discovered by other computers that are not directly connected to the printer. You can share the printer during installation or by accessing the printer properties, as explained below.
This Microsoft article will also walk you through the process if you click here.
Go to Control Panel > Devices and Printers.
Right-click on the DYMO printer and select Printer Properties.
Click the Share tab.
Click the box for "Share this printer." Enter the name of the share. Click the box for "Process print jobs on client computers"
Click Apply and OK.
Adding a network/shared printer
If your computer/device is on the same network as the shared printer, you should be able to install it on your local PC. The easiest way is to search for it.
Go to Control Panel > Devices and Printers.
Click Add a printer. It will start a search and fill in any local or shared printers it can find.
If the shared DYMO printer appears, select it and click Next.
A window should appear indicating that the printer has been installed successfully. Click Next and Finish.
If you need technical support for products purchased elsewhere, or have problems/questions regarding drivers/software, please contact your supplier or visit the Dymo website (www.dymo.com) or call Dymo technical support ( contact details are on their website). If you need technical support for a product you purchased from us through this website, please use the contact form below.