Support - AI Haircut Try On – Hair Style
Last Updated: May 8, 2026
Welcome to AI Haircut Try On Support
We're here to help you get the most out of your AI-powered hairstyle transformation experience. Below you'll find answers to common questions and ways to contact us.
Contact Us
Email Support: aqsasohaib95@gmail.com
Response Time: We typically respond within 24-48 hours
Frequently Asked Questions (FAQ)
Getting Started
Q: How do I use the app?
A: Simply open the app, select a feature (like "Hair Style"), upload or take a photo, choose a style, and see your AI-generated transformation instantly!
Q: Do I need to create an account?
A: No account required! Just download the app and start transforming your look immediately.
Q: How many free tries do I get?
A: You get 2 free transformations to try the app. After that, you'll need a subscription for unlimited access.
Subscriptions
Q: How much does the subscription cost?
A: We offer flexible subscription plans:
- Weekly: $4.99/week
- Monthly: $14.99/month
(Prices may vary by region)
Q: How do I cancel my subscription?
A: To cancel your subscription:
1. Open the Settings app on your iPhone/iPad
2. Tap your name at the top
3. Tap "Subscriptions"
4. Select "AI Haircut Try On"
5. Tap "Cancel Subscription"
You can also manage subscriptions directly in the App Store app.
Q: Will I be charged after my free tries?
A: No! You must manually subscribe to continue using the app after your 2 free tries. There are no automatic charges.
Q: Can I get a refund?
A: Refund requests are handled by Apple. To request a refund:
1. Go to reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find your purchase
4. Select "Request a refund"
Using the App
Q: What features are available?
A: Our app offers:
- Hair Style Try-On (hundreds of styles)
- Hair Color Changer
- Face Analysis
- Makeup Try-On
- Beard & Mustache Styles
- Age Transformation
- AI Outfit Generator
Q: How accurate are the transformations?
A: Our AI technology provides realistic previews, but results may vary based on photo quality, lighting, and angle. For best results, use a clear, well-lit, front-facing photo.
Q: Can I save my transformed photos?
A: Yes! After generating a transformation, tap the save/download button to save the image to your photo library.
Q: Can I share my results?
A: Absolutely! Use the share button to share your transformations via social media, messaging apps, or email.
Technical Issues
Q: The app crashes or freezes. What should I do?
A: Try these steps:
1. Force close the app and reopen it
2. Restart your device
3. Check for app updates in the App Store
4. Ensure you have a stable internet connection
5. If the issue persists, contact aqsasohaib95@gmail.com
Q: My photo upload failed. Why?
A: This could be due to:
- Poor internet connection - try switching to WiFi
- Photo file too large - try using a smaller photo
- Insufficient storage - free up space on your device
- Photo format not supported - use JPG or PNG
Q: The transformation is taking too long.
A: AI processing typically takes 5-30 seconds depending on:
- Your internet speed
- Server load
- Image complexity
Try waiting a bit longer, or check your internet connection and try again.
Q: Why does the app need camera and photo access?
A: We need these permissions to:
- Let you take selfies directly in the app
- Access photos from your library for transformations
- Save transformed images back to your photo library
We never access your photos without your permission, and all images are deleted from our servers within 24 hours.
Privacy & Security
Q: Is my data safe?
A: Yes! We take your privacy seriously:
- Photos are encrypted during transmission
- Images are automatically deleted after 24 hours
- We never sell your data to third parties
- No photos are used for training or other purposes
Q: Where can I read your Privacy Policy?
A: Our full Privacy Policy is available at:
https://sites.google.com/view/privacy-policy-aihairstyle/
Q: Where are your Terms of Service?
A: Our Terms of Service are available at:
https://sites.google.com/view/terms-aihairstyle
Device Compatibility
Q: What devices are supported?
A: AI Haircut Try On works on:
- iPhone (iOS 13.0 or later)
- iPad (iOS 13.0 or later)
Q: Does it work on iPad?
A: Yes! The app is fully optimized for both iPhone and iPad.
Q: Can I use it on Android?
A: Currently, we're only available on iOS (iPhone and iPad). Android support may come in the future.
Account & Billing
Q: How do I restore my subscription on a new device?
A: Your subscription is tied to your Apple ID. Simply:
1. Download the app on your new device
2. Sign in with the same Apple ID
3. Your subscription will automatically restore
Q: I'm having billing issues. Who do I contact?
A: For billing issues, contact Apple Support directly:
- Visit: support.apple.com
- Or call Apple Support in your region
Q: Can I use my subscription on multiple devices?
A: Yes! As long as you're signed in with the same Apple ID, you can use your subscription on all your iOS devices.
Troubleshooting Guide
App Won't Open
1. Restart your device
2. Check for iOS updates
3. Reinstall the app
4. Contact support if issue persists
Poor Quality Results
1. Use a clear, well-lit photo
2. Face the camera directly
3. Avoid sunglasses or hats
4. Use a recent, high-quality photo
5. Ensure good internet connection
Subscription Not Working
1. Check your subscription status in Settings → [Your Name] → Subscriptions
2. Ensure payment method is valid
3. Try restoring purchases in the app
4. Contact aqsasohaib95@gmail.com
Feature Requests
Have an idea for a new feature? We'd love to hear from you! Send your suggestions to aqsasohaib95@gmail.com
Report a Bug
Found a bug? Help us improve by reporting it:
1. Open the app
2. Go to Settings → Feedback
3. Select "Bug Report"
4. Describe the issue
5. Submit
Or email us directly at aqsasohaib95@gmail.com with:
- Device model (e.g., iPhone 15 Pro)
- iOS version
- App version
- Description of the bug
- Screenshots if possible
Need More Help?
If you can't find the answer to your question here, please contact us:
Email: aqsasohaib95@gmail.com
Response Time: 24-48 hours
What to Include:
- Your device model and iOS version
- App version
- Detailed description of your issue
- Screenshots (if applicable)
- Steps to reproduce the problem
Stay Connected
- Privacy Policy: https://sites.google.com/view/privacy-policy-aihairstyle/
- Terms of Service: https://sites.google.com/view/terms-aihairstyle
- Email: aqsasohaib95@gmail.com
About the App
AI Haircut Try On uses advanced artificial intelligence to help you visualize different hairstyles, colors, and looks before making a change. Our mission is to make hair transformation fun, easy, and risk-free!
Version: 1.0
Developer: Aqsa Sohaib
Copyright: © 2026. All rights reserved.
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Thank you for using AI Haircut Try On! We're committed to providing you with the best AI-powered hairstyle transformation experience.
Need immediate assistance? Email us at aqsasohaib95@gmail.com