Privacy Policy
Privacy Policy
Last Updated: January 20, 2026
1. Introduction
Welcome to CongJong (hereinafter referred to as “CongJong,” “we,” “us,” or “our”).This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you access or use our mobile applications, websites, products, services, and related features (collectively, the “Services”).
By accessing or using CongJong, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with this Policy, you must not use our Services.
This Policy should be read together with our Terms of Service. In the event of any inconsistency or conflict between this Policy and the Terms of Service, this Privacy Policy shall prevail with respect to matters concerning data protection, privacy, and personal information processing.
2. Eligibility
Our Services are intended exclusively for individuals aged 18 years or older.
Users under the age of 18 are strictly prohibited from creating accounts or using the Services. If we become aware that a user under 18 has provided personal information, we will take immediate action to:
Delete such information;
Deactivate or terminate the account;
Block further access to the Services.
If you are a parent or legal guardian and believe that your child has provided personal information to us without your consent, please contact us immediately at:
3. Information We Collect
In order to build your personal profile and present your identity to other users, we will collect some information that you voluntarily provide.we collect information in the following ways:
(1) Information You Provide Directly
User nickname
Profile photo
University name
Personal bio
Other optional profile content voluntarily provided by you
User-Generated Content
Messages transmitted within the app
Text-based communications
Interactive content created within the platform
Feedback and Support Communications
Feedback submissions
Emails and communications with our support team
Any related contact information you provide
(2) Information Collected Automatically
When you use the Services, we may automatically collect certain technical and usage information, including:
Device identifiers (e.g., IDFA)
This data is used for system functionality, performance optimization, security, and analytics purposes.
4. How We Use Your Information
We use collected information for the following purposes:
To operate, maintain, and improve the Services
To provide, personalize, and optimize user experiences
To ensure system stability and performance
To protect platform security and integrity
To prevent fraud, abuse, harassment, and malicious activity
To detect, investigate, and address violations of our policies
To comply with legal and regulatory obligations
Important Notice:
We do not use private chat content for:
User profiling
Behavioral advertising
Psychological profiling
Commercial targeting models
5. Legal Bases for Processing (Where Applicable)
Depending on your jurisdiction, we process personal data under the following legal bases:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate interests (such as security, fraud prevention, and service improvement)
6. How We Share Information
We do not integrate any third-party SDKs that collect your data. We do not share your information with any third parties for advertising or tracking purposes.
7. Data Storage and Retention
We retain personal data only for as long as necessary to:
Fulfill the purposes described in this Policy
Comply with legal obligations
Resolve disputes
Enforce agreements
Maintain platform security
When data is no longer required, it will be securely deleted or anonymized in accordance with industry standards.
8. Data Security
We implement appropriate technical and organizational safeguards, including but not limited to:
Encryption technologies
Access control mechanisms
However, no system can guarantee absolute security.
You are responsible for protecting your account information.
If you believe your account or data has been compromised, contact us immediately at: congjong.team@hotmail.com
9. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
Right to access your personal data
Right to obtain a copy of your data
Right to correct inaccurate info
You may exercise these rights by contacting us: congjong.team@hotmail.com
10. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence.
We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your data.
11. Children’s Privacy (COPPA Compliance)
We comply with the U.S. Children’s Online Privacy Protection Act (COPPA).
We do not knowingly collect, use, or store personal information from children under the age of 13.
If such data is inadvertently collected, we will:
Immediately delete the data
Terminate the associated account
Block further access
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
Legal changes
Regulatory requirements
Business operations
Service improvements
If material changes are made, we will notify users through:
In-app notifications
System messages
Continued use of the Services after updates constitutes acceptance of the revised Policy.
13. Contact Us
If you have any questions, complaints, concerns, or data protection requests, please contact us at: congjong.team@hotmail.com