Last Updated: June 24, 2026
Commute respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use the Commute mobile application and related services.
By using Commute, you agree to the practices described in this Privacy Policy.
When creating an account, we may collect:
Full name
Phone number
Password
Profile image
Drivers may additionally provide:
Driving license information
Vehicle details
Vehicle registration documents
Vehicle images
Vehicle type and color
We collect information related to trips, including:
Departure and destination locations
Travel dates and times
Seat availability
Trip pricing
Booking requests
Trip status and confirmations
Commute may collect location data during active trips to:
Enable trip management
Improve navigation and matching
Support emergency services
Enhance safety features
We may collect payment-related information necessary to process:
Trip commissions
Passenger payments
Driver fees
Advertisements payments
Payment processing may be handled by secure third-party payment providers.
We may collect:
Driver ratings
Passenger ratings
Vehicle ratings
User reports and complaints
Customer support communications
We may automatically collect:
Device type
Application version
Log information
IP address
Crash reports
Usage analytics
We use collected information to:
Create and manage accounts
Verify users using OTP authentication
Match passengers with drivers
Manage trips and bookings
Process payments and commissions
Improve application performance
Prevent fraud and abuse
Respond to reports and emergencies
Enforce platform policies
Provide customer support
We do not sell users’ personal information.
Information may be shared:
Between passengers and drivers for trip coordination
With payment providers for transaction processing
With authorities when legally required
During emergencies to protect user safety
With trusted service providers supporting the application
If a user activates the emergency feature during a trip, Commute may share:
User details
Driver details
Passenger details
Real-time location information
with emergency authorities or relevant services to help ensure safety.
We implement reasonable security measures to protect personal information from unauthorized access, misuse, or disclosure. However, no electronic system can be guaranteed completely secure.
We retain user information only as long as necessary to:
Provide services
Meet legal obligations
Resolve disputes
Maintain platform security
Users may:
Access their account information
Update profile details
Delete their account
Request account data removal
Contact us regarding privacy concerns
Commute is not intended for children under the applicable legal age. We do not knowingly collect information from children.
The application may use third-party services for:
Authentication
Cloud storage
Analytics
Notifications
Payments
Crash reporting
These providers may process information according to their own privacy policies.
We may update this Privacy Policy periodically. Updates will be published within the application or on our website.
If you have any questions or requests regarding this Privacy Policy, contact us:
Website: https://www.digitex-systems.com/
Application: Commute