Last updated: April 3, 2026
(“we,” “us”) provides the Coming Soon Builder application (the “App”) for Shopify stores. This policy describes how we handle information when merchants install the App and when their customers use the coming soon / waitlist features.
Scope
This policy applies to our processing of data in connection with the App. Your use of Shopify is also governed by Shopify’s policies and your agreement with Shopify.
1. Merchant and store information
When you install the App, Shopify shares information needed to operate the App, including your store identifier and OAuth access according to the permissions you grant. We may store:
Authentication and session data needed to keep you signed in and call Shopify on your behalf (for example, access tokens and related session fields).
Store and App settings you configure in the App (for example, copy, colors, images, SEO fields, feature toggles, and similar preferences).
Billing-related information associated with your App subscription (for example, plan status and identifiers needed to manage billing through Shopify).
2. Information about your customers (end users)
If you enable waitlist or similar features, we may process email addresses and related signup metadata that shoppers submit through your storefront (for example, when they join a waitlist). We use this information to provide the waitlist feature and, if you connect an integration, to sync signups according to your settings.
3. Optional integrations
If you connect an email or marketing provider through the App, you may provide credentials or identifiers (for example, API keys or list IDs) so we can send or sync data on your behalf. You are responsible for ensuring you have the right to use and share that information with us and with the provider.
4. Technical and security data
We may process limited technical data (for example, rate-limiting or abuse-prevention data tied to requests) to keep the App reliable and secure.
5. Theme and storefront configuration
To display your coming soon experience, the App may read theme-related information as permitted by the scopes you approve and may store or sync configuration (for example, via Shopify metafields) so your storefront can render the experience.
We use the information above to:
Provide, maintain, and improve the App
Authenticate merchants and enforce access and subscription status
Store and display your coming soon page and waitlist features
Operate optional integrations you enable
Protect the App and users from abuse
Comply with law and respond to lawful requests
We do not sell your personal information.
If GDPR or similar laws apply, we rely on contract (to provide the App), legitimate interests (security, reliability, and improvement, balanced against your rights), and, where required, consent (for example, for certain cookies or marketing, if you use them outside this App’s core functions).
We share data with service providers who help us host, secure, or operate the App (for example, hosting and database providers). We may also share data with Shopify as part of operating a Shopify app, and with third-party providers you connect (for example, your email platform) when you configure integrations.
A list of key subprocessors may be provided upon request or on our website.
We retain information only as long as needed to provide the App and for legitimate business purposes (for example, security and legal compliance). When you uninstall the App, Shopify may send us uninstall notifications; we delete or anonymize merchant and store data within a reasonable period after uninstall, subject to legal requirements and backup rotation. Customer (waitlist) data may be deleted or handled according to Shopify’s mandatory privacy webhooks and our retention practices.
Depending on where you live, you may have rights to access, correct, delete, or restrict processing of personal data, or to object to certain processing. To exercise these rights, contact us at support@glennfrancis.dev. You may also contact Shopify regarding data processed through their platform.
California residents: If the CCPA/CPRA applies, we do not “sell” or “share” personal information as those terms are defined in California law for the purposes described here. You may have additional rights; contact us as above.
If we process data in countries other than your own, we use appropriate safeguards as required by law (for example, standard contractual clauses where applicable).
We implement reasonable technical and organizational measures designed to protect information. No method of transmission or storage is completely secure.
The App is not intended for children, and we do not knowingly collect personal information from children.
We may update this policy from time to time. We will post the updated policy and revise the “Last updated” date.