Frequently Asked Questions

  • I'd like to purchase a different smart thermostat model than the one I reserved my coupon for, do I need a new coupon?

No, you can use your coupon to purchase any of the eligible models available from the retailer you chose.

  • I'd like to purchase my smart thermostat from a different retailer other than the one I reserved my coupon with, do I need a new coupon?

Yes, if you would like to purchase your smart thermostat from a different retailer, you will need a new coupon. Please send an inquiry to Rebates@ComEd.com or contact us at 888-989-7442.

  • I reserved my coupon a while ago and cannot find my code, what do I do?

Please send an inquiry to Rebates@ComEd.com and your coupon will be resent to you or contact us at 888-989-7442.

  • I am unable to reserve a coupon due to an unexpected error, what do I do?

Please send an inquiry to Rebates@ComEd.com or contact us at 888-989-7442.


All requests sent to Rebates@ComEd.com will be handled within two business days.

Representatives are available:

  • Monday - Friday, 9AM to 6PM