Last Updated: March 12, 2026
Welcome to Club Culture ("we," "our," or "us"). We are committed to protecting the privacy of our users, including club owners, coaches, and parents. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Club Culture mobile and web application.
Account Information: Full name, email address, phone number, and role (club owner, coach, or parent).
Player Information: Player name, date of birth, jersey number, position, grade, team assignment, and player photos.
Documents: Eligibility documents such as birth certificates and school reports uploaded for player verification.
Payment Information: Payment amounts, due dates, and installment schedules. Note: We do not store credit card or banking details directly — payments are processed via third-party providers (e.g., Venmo, PayPal, Stripe).
Messages & Posts: Content you post in the social feed, team chats, direct messages, and bulletin boards.
Media: Photos and videos uploaded to season highlights or shared in posts.
Usage Data: Pages visited, features used, button clicks, and interaction patterns to improve the app experience.
Device Information: Device type, operating system, and browser type.
We use the information we collect to:
Create and manage your account and user profile.
Facilitate team management, player registration, and eligibility verification.
Enable communication between coaches, parents, and club owners via chats, messages, and broadcasts.
Display posts, schedules, events, and team updates in the app.
Send email notifications for events, reminders, announcements, and account-related alerts.
Process and track payment obligations for players.
Improve app performance, debug issues, and develop new features.
Moderate content and enforce our community guidelines.
We do not sell your personal information. We may share your data in the following limited circumstances:
Within Your Organization: Club owners, coaches, and parents within the same organization can see relevant member information (e.g., roster, contact details) as part of normal platform functionality.
Service Providers: We use trusted third-party services (e.g., cloud storage, email delivery, analytics) that process data on our behalf under strict confidentiality agreements.
Legal Requirements: We may disclose information if required by law or to protect the safety and rights of our users.
Business Transfers: In the event of a merger or acquisition, user data may be transferred as part of that transaction.
Club Culture is intended to be used by adults (club owners, coaches, and parents) on behalf of minors. We do not knowingly collect personal information directly from children under the age of 13. Player profiles are created and managed exclusively by parents or guardians. If you believe a child's information has been submitted without parental consent, please contact us immediately.
We implement industry-standard security measures to protect your information, including encrypted data transmission (HTTPS) and secure cloud infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us. Some data may be retained for legal or operational purposes.
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Delete your account and personal data.
Opt out of non-essential communications.
To exercise any of these rights, please contact us at the email below.
The app may contain links to external websites or payment platforms. We are not responsible for the privacy practices of those third-party services. We encourage you to review their privacy policies before providing any information.
We may update this Privacy Policy from time to time. We will notify users of material changes via in-app notification or email. Continued use of the app after changes constitutes acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy, please contact us at:
Club Culture Support 📧 support@clubculture.app
This Privacy Policy applies to all users of the Club Culture platform.