Privacy Policy
Last updated: 2025-12-30
Clear Wave - Clean Speaker (“we”, “our”, or “us”) values your privacy.
This Privacy Policy explains how information is handled when you use our mobile application (“App”).
By using the App, you agree to this Privacy Policy.
1. Information We Collect
We aim to minimize data collection and only handle information when it is necessary to provide app functionality or user support.
a. Information You Provide Voluntarily
If you contact us via email or through our support channels, we may collect and process the information you choose to provide, such as:
Your name
Your email address
The content of your message, feedback, or support request
This information is used solely for the purpose of responding to your inquiry, providing support, or handling complaints, and is not used for marketing or shared with third parties.
b. Diagnostic and Technical Information
Apple may automatically generate limited diagnostic information, such as crash logs or basic performance data, to help identify and fix technical issues.
This data is handled by Apple according to its own policies
We do not use this information to identify individual users
We do not combine it with other data to track you
2. Microphone and Speaker Access
The App includes features such as decibel testing and speaker testing, which require access to your device’s microphone and speaker.
Microphone access is used only in real time to measure sound levels
Audio data is processed locally on your device
No audio recordings or sound data are stored, uploaded, or transmitted
You may manage microphone permissions at any time through your device settings.
3. Third-Party Services
At present, the App does not integrate any third-party SDKs or services that collect personal data, such as analytics, advertising, or cloud storage services.
If we introduce third-party services in the future, we will update this Privacy Policy accordingly and provide clear disclosures about any data collection or usage.
4. Data Sharing
We do not sell, rent, or share your personal information with third parties.
Information you voluntarily provide for support purposes is used only to communicate with you and resolve your request.
5. Data Storage and Retention
Support-related communications may be retained for a reasonable period to ensure proper follow-up and service quality
App settings and test results are stored locally on your device and can be removed by uninstalling the App
6. Children’s Privacy
The App is not directed at children under the age of 13, and we do not knowingly collect personal information from children.
7. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including the right to request access or deletion of information you have provided to us via support communications.
You may contact us at any time to exercise these rights.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected by updating the “Last updated” date above.
Your continued use of the App after changes take effect constitutes acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: support@wuprolab.cc