Privacy Policy

Clear Wave - Clean Speaker (“we”, “our”, or “us”) values your privacy.

This Privacy Policy explains how information is handled when you use our mobile application (“App”).

By using the App, you agree to this Privacy Policy.

1. Information We Collect

We are committed to minimizing data collection and only process information necessary to provide, maintain, and improve the App.

1.1 Device and Diagnostic Information

To improve app stability, reliability, and performance, we may collect limited technical information, including:

Device model
Operating system version
App version
Anonymous crash reports
System language, region, and screen characteristics
Anonymous diagnostic and performance information

This information does not directly identify you and is used only to maintain and improve the App experience.

1.2 Anonymous Usage Information

We may collect limited anonymous usage information to better understand overall app performance and feature usage, including:

General usage statistics
Feature interaction data
App performance metrics

This information is processed in aggregate where applicable and is used exclusively to improve the product experience and optimize app functionality.

1.3 Information You Provide Voluntarily

If you contact us via email or support channels, we may collect information you choose to provide, such as:

Your name
Your email address
The content of your message or support request

We use this information only to respond to inquiries, provide support, and resolve issues.

We do not use support communications for marketing purposes.

2. Permissions and Device Access

Certain features require access to device capabilities in order to function properly.

Microphone Access

Features such as decibel testing and speaker testing require microphone access.

Microphone input is used only in real time
Audio processing occurs locally on your device
No audio recordings or sound data are stored, uploaded, or transmitted

Camera Access

Features such as Remote Control and Multi-Screen Sync may require camera access.

Camera access is used only to scan QR codes and establish device connections
Image data is processed locally on your device
No photos or videos are stored, uploaded, or transmitted

Local Network Access

Features such as Remote Control and Multi-Screen Sync may use local network communication.

Data is transmitted directly between connected devices
Communication is used only for device connection and synchronization
Data is not uploaded to our servers

You may manage these permissions at any time through your device settings.

3. Analytics and Service Providers

To help maintain and improve the App, we may use secure infrastructure or trusted service providers to process anonymous diagnostic and usage information described above.

These services do not receive information that directly identifies individual users.

We do not use analytics data for advertising purposes.

If our data practices change in the future, this Privacy Policy will be updated accordingly.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties.

Information voluntarily provided through support channels is used only to communicate with you and resolve your request.

5. Data Storage and Retention

Support communications may be retained for a reasonable period to provide follow-up support and improve service quality
App settings, configurations, customized content, and generated data are stored locally on your device whenever possible
Local data may be removed at any time by uninstalling the App

6. Children’s Privacy

The App is not directed to children under the age of 13.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information, please contact us and we will take appropriate action.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding personal information you provide through support communications, including:

Requesting access
Requesting deletion
Requesting additional information regarding our data practices

You may contact us at any time to exercise these rights.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be reflected by revising the “Last updated” date above.

Your continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: support@wuprolab.cc