We collect: device selection (category/type/brand/model), user-provided problem descriptions, and optional photos/videos you attach to requests.
Purpose of use: to generate troubleshooting guidance and improve the quality of answers. We do not sell your data. We do not use data for third-party advertising. Data may be processed to provide core app functionality and basic analytics (crash reports, performance).
Data sharing: We do not share personal data with third parties except service providers we use to operate the app (e.g., analytics/crash reporting) under data processing agreements.
Retention: Your requests and attachments are kept until you delete them or uninstall the app. You can request deletion at any time.
Children: The app is intended for users 13+.
Security: We use industry-standard measures to protect your information.
Contact: adelekhan88@icloud.com