Created on: Aug 26, 2024
Updated on: Nov 26, 2024
Effective Date: Aug 26, 2024
Shanghai Wenyue Technology Co., Ltd(here in after referred to as "our company") and its affiliates (here in after referred to as "we") attach great importance to the protection of users’ personal information and privacy, so we have developed a privacy policy that covers how to collect, store, use, share and protect user information and the ways we provide for you to access, update, delete and protect these information. We hope that through this privacy protection statement (hereinafter referred to as "the privacy policy"), we could clearly introduce to you how we handle your personal information and other data.
This privacy policy is closely related to your apps and/or services using Storage Cleaner - AI Cleaner (also called as Phone Cleaner- AI Cleaner Guru ). Before using all apps and/or services of Storage Cleaner - AI Cleaner, please read and thoroughly understand the Privacy Policy of Storage Cleaner - AI Cleaner (especially the underlined content) and make sure that you understand our processing rules for your personal information (as defined below) and other information, and make appropriate choices accordingly. If you don't agree to any content of this privacy policy, it means that you have chosen to give up the use of Storage Cleaner - AI Cleaner apps and/or services, and please immediately stop using Storage Cleaner - AI Cleaner apps and/or services. By using any of Storage Cleaner - AI Cleaner apps and/or services, you agree and fully understand the entire contents of this privacy policy.
What data do we collect?
Device data
We collect your device and phone network connection information in order to provide you better experience when you use our app.
Device information may include:
Android SDK/API version, IP address, platform names, timestamp, application identifier, application version, application distribution channel, independent deice identifier, the terminal manufacturer, the terminal device operating system version, the location of the language, the time zone and the network state (Wi-Fi and so on), the CPU, and the battery use, screen resolution, memory usage, storage usage, sim operator, sim card country, application status in google play store, Ad loading strategy, Ad platform and advertising placement id. Phone height and width, sim operator name, os version.
We store the information collected through the Android ID tied to the device you are using. In this way, we can retain your advertising behavior while you are using the app. We will treat this information as personal information
Services Log Data
We will automatically collect details of your use of our services and store them as service logs during your use of this Application, including service access time, access frequencies, usage time, event information (errors, crashes, restarts, upgrades), and other log information generated when using the device. Please note that the above individual device information and log information cannot be used alone to identify a specific natural person. Only when this non-personal information is combined with other information to identify a specific natural person, or used in combination with personal information, will the information be considered personal information during the combination process. In this case, unless you agree or otherwise stipulated by laws and regulations, we will anonymize and de-identify such information. The above information is essential to provide the service. If you choose not to provide, we may not provide you with services related to this application.
Monetization and Analytical data from other sources
Information collected by third-party SDKs is governed by the providers of those SDKs, and we have no control over such third parties. Third parties include ad monetization partners such as Google Admob, Facebook Audience Network, Applovin, Topon, Mintegral, etc., And analytics partners such as Firebase, Google Analytics, Facebook Analytics and our own tools. Links to the privacy policies of the above platforms are attached in the "Third Party Privacy Policies" section. Third-party SDKs may access your information, including:
Google Advertising ID
Demographic data (e.g. determination of your IP address)
Data to fight against fraud (e.g. click fraud in advertising)
Data associated with your device (e.g. device type, technological information, country)
Data to do advertising, marketing and analysis
Advertisers may store or read cookies
Android Advertising ID
We use your Android Advertising Identifier to provide you with a customized advertising experience. It is used exclusively for advertising and analytics. Note that advertising identifiers do not contain any user-sensitive information that could be used to personally identify you or your device. It is not associated with personally identifiable information or any persistent device identifier (for example: ssid, mac address, imei, etc.).
Designated Countries
For all information listed above, pursuant to the EU General Data Protection Regulation (“GDPR”) or any equivalent legislation (collectively “Data Protection Laws”), we process the personal information of users located in the European Economic Area (“EEA”), United Kingdom and Switzerland (collectively, the “Designated Countries”) based on our contract with you.
Identified Personal Data
Identified "Personal Data" refers to any information relating to an identified or identifiable natural person ("Personal Data"). May include direct identifiers such as: name, government ID, address, bank card, email, phone number, online indirect identifiers (login account number, login password, marketing preferences, social media account). We DON'T collect these kinds "Personal Data".
Junk file cleaning services
In order to provide you with junk file cleaning services, in addition to the above device information we need to collect, we will also collect information from you for the following purposes: to provide you with the optimal cleaning function based on model analysis, we will collect your device identification characters, application usage information, service log information, and device hardware information; In order to prevent erroneous file cleaning, we will collect the installed application list and basic information of the application; In order to publish garbage rule data, we will collect system Status information, network access method and type.
When you use the junk file cleaning service, we will ask you to grant permission to access your phone's memory card and application usage information. If you refuse to provide this permission, you will not be able to use the junk file cleaning service, and it will not affect your normal use of other services.
Virus checking and anti-virus services
In order to provide you with virus checking and anti-virus services, in addition to the above device information we need to collect, we will also collect your information for the following purposes: In order to classify the virus data of your device and optimize the virus checking and killing function, we will Collect hardware information and basic system information of your device. We will collect the basic information of the application and compare the virus database of the anti-virus service provider with the white list to locate malicious applications. If you refuse to provide this information, you will not be able to use the virus scanning and anti-virus services.
Similar photos and large files scanning services
In order to provide similar image scanning and large file recognition services, we need full file access permissions. You can deny relevant permissions, but it will not affect the practicality of other functions.
App usage services
In order provide app usage analysis services, which include top 10 size apps and apps not used more than 3 months, we need application usage permissions. You can deny relevant permissions, but it will not affect the practicality of other functions.
To improve advertisements and marketing
We may collect your device usage information, device identifier (IMEI/IMSI/SN/GAID), user anonymous ID (VAID), IP address, MAC address, advertising interaction information and show you relevant promotional content (or more relevant Personalized advertising content) Information provided to you during your use of Phone Master and its services. During this process, we will strictly protect your privacy. We will only distribute personalized advertisements to you to the extent permitted by applicable law and with your consent.
We may combine the information described above with other information, including information across different services or devices (such as computers, mobile phones and other connected devices), to provide and improve our products, services, content and advertising. You have the right to opt-out of receiving personalized advertising at any time and to object to user profiling, including profiling for direct marketing and automated decision-making purposes. In order to exercise these rights, you can turn it on or off through "Settings-Google-Advertising-Remove Advertising ID" on your device, or contact us at biz@cplusplan.com at any time. Different versions may have different permission management methods. When you turn off personalized advertising, you may still receive ads, but they will be less relevant to you.
To ensure service security
Ensuring safety while performing services is our top priority. We take appropriate security and technical measures to protect your information from unauthorized access, loss and misuse. To achieve this purpose, we also require our vendors who process personal information on our behalf to take appropriate security measures. We have a legitimate interest in processing data necessary to keep the Services safe, combat fraud and ensure acceptable use:
Analyze and monitor usage of the Service
To prevent cheating, crime or fraud
Take Action Against Fraudulent or Misbehaving Users
Despite our efforts, we cannot guarantee the absolute security of your personal data, nor the security of any communications facilities we provide. We recommend that you exercise caution when disclosing any information through the Services. Please be particularly aware that any personally identifiable information or personally sensitive data you communicate or disclose to any User in connection with the Services may be collected and used by others. Therefore, you should keep the information you share online safe. Please also note that any questions, answers, comments, submissions you post in the forum will be public.
What data do we share?
As mentioned above, your personal information may be shared with our third-party partners. We may disclose your personal information to our business partners, including advertisers, publishers, and data tracking companies. These business partners may use your personal information to show you advertisements, measure your ad/site interaction, and better understand the site and app traffic usage or user behavior in order to improve their services. Such partners’ use of the information that we disclose to them will be governed by their privacy policies.
Use of cookies:
To meet your personalized requirements. We will send one or more small data files called cookies on your phone. The cookies assigned to you are unique and could only be read by web servers in the domain where the cookies are published to you. We send cookies to you to simplify your repeated login steps, help you your selection and interaction of advertisements, and help you determine your login status and account or data security.
We will not use cookies for any purpose other than those described in this privacy policy. You could manage or delete cookies according to your preferences. You could clear all cookies saved on your computer. Most web browsers accept cookies automatically, but you could usually modify your browser settings to reject cookies as you see fit. In addition, you could clear all cookies saved in the software. However, if you do this, you may need to personally change the user settings every time you visit our website, and the corresponding information you recorded before will be deleted, which may have some impact on the security of the services you use.
Use of network beacon and similar technologies
In addition to cookies, we will also use online beacon and other similar technologies on the website. Our webpages often contain electronic images (called "single-pixel" GIF file or "web beacon"). We use the network beacon in the following ways:
We count the number of visitors by using the network beacon on our website, and identifying registered Storage Cleaner - AI Cleaner users by visiting cookies.
Through the cookies information obtained, we could provide personalized services for you.
We maintain administrative, technical, and physical safeguards for the protection of your Personal Data.
We will take other necessary measures to protect the security of your personal information and prevent data from being misused, unauthorized access, and unauthorized modification, disclosure or destruction, etc.
We implement security safeguards designed to protect your personal information and regularly monitor our systems for possible vulnerabilities and attacks, and we use administrative, technical, and physical safeguards to protect your personal information by taking the types of the personal information, the processing, and the threats posed themselves into account. We are constantly working to improve on these safeguards to keep your personal data secure.
Nevertheless, we need to remind you that no matter how perfect the measures are, there is no absolute guarantee of avoiding the occurrence of data storage security incidents. If a data breach event occurs, we will report it to the corresponding regulatory authorities as required by the relevant laws and regulations, and provide the type of personal data involved in the breach, the number of data subjects, the possible consequences of the breach, and the remedial measures we intend to take according to the requirements of the regulatory authorities. We will take the best possible measures to remedy or mitigate the damage and consequences of data breach. When permitted or required by laws and regulations, we will inform you of the possible consequences or significant damage to you in a timely manner, so that you can take appropriate measures promptly to protect your rights as much as possible.
There is no absolutely safe website, Internet transmission, computer system and wireless connections. In addition to the necessary protective measures we have taken, users have to strengthen the awareness of privacy security risks. For example, when you access third-party websites, links, products or services from our services, for the security of any data collected by those websites, links, products or services, please read through the terms and conditions of those third-parties carefully. We do not take any legal responsibility for data security issues caused by such third parties. If you find that certain contents, advertisements or features in our websites, products or services may be provided by a third party and may possibly endanger your privacy and security, please contact us promptly, as we will handle it with priority in accordance with laws and regulations.
We will hold your "Personal Data" on our systems for the following periods:
For App Data, only for as long as is required by a particular application or service. We use a rolling deletion cycle, which means that we periodically delete data collected in a given period from the time we collected it. The rolling deletion period of application data shall not exceed six years. You can find the specific rolling deletion periods for each of our apps and their purpose in our Apps Policy. Please note that when you uninstall our app, the processing of service offerings, in-app messages, analytics and third-party advertisements (if applicable) that rely on installed apps will stop. After un-installation, we will continue to process your app data for statistical purposes for up to six years. We take steps to ensure compliance with data protection laws, including pseudonymization.
The data we collect from you maybe stored, with risk-appropriate technical and organizational security measures applied to it, on in-house as well as 3rd servers in the Czech Republic, in the United States, as well as anywhere we or our trusted service providers and partners operate. In particular, we store some of the data in the Google Cloud Platform operated by Google Cloud EMEA Ltd. "Personal Data" originating from the EEA are stored on Google’s servers in the EEA, however, such data maybe also accessed by Google personnel located outside the EEA. We put in place appropriate safeguards, including Standard Contractual Clauses, to address these cross-border transfers of Personal Data.In all cases, we follow generally accepted standards and security measures to protect the "Personal Data" submitted to us, both during transmission and once we receive it.
As a data subject, you have a series of rights to your personal information, including the right to confirm, access, correct, delete, withdraw consent, and lodge complaints (hereinafter referred to as "request"). We fully understand and respect your rights, and such rights will be subject to specific exclusions and exceptions under applicable laws. We will also take active steps to ensure that your rights are effectively protected. However, please understand and note that for security reasons, we may need to verify your identity before processing your request. In principle, we do not charge a fee for your lawful and reasonable request, but we will charge a certain reasonable fee for repeated requests that exceed the reasonable limit where applicable, and based on actual administrative costs permitted by the applicable laws. We may reject requests that are unreasonably repetitive, require excessive technical means (for example, to develop new systems or fundamentally change existing practices), pose risks to the legal rights of others or are extremely impractical, or violate the mandatory provisions by law.
Right to confirm and access: We inform you how we collect and process personal information through this Policy or in the form of a privacy policy or notice of the specific product or service. You have the right to confirm or reject such collection and processing via a check box or other methods, onever, after you reject, some features that require your explicit authorization and consent to use may no longer be available. You can directly access the personal information you have provided to us in the interface of our products or services. For those that you are unable to access, you can send an email to biz@cplusplan.com. We will handle it promptly after receiving your email.
Right to correct and delete: When your personal information is changed, or when you find that your personal information collected and processed by us is inaccurate or incomplete, you have the right to ask us to make corrections or additions. You can directly correct or modify some of your personal information on the relevant product/service function pages. When your personal information collected by us has fulfilled the purpose of collection or is no longer required, or when you find that our collection and processing of your personal information violates the provisions of laws and regulations or this Privacy Policy, you have the right to ask us to delete the relevant personal information. For personal information that we have not provided you with a channel for correction or deletion, you can request that it be corrected or deleted by contacting biz@cplusplan.com. However, we may not grant your deleting request in some situations, for example, if you ask us to delete your transaction data when we are legally obligated to keep a record of that transaction to comply with the applicable local law. Please also kindly note that if you request to delete your information from our products and services, we may not remove the corresponding information from the backup system immediately due to some applicable local laws and technological limitations, however, we will securely store your personal information and isolate it from any further processing until the backup is updating or can be deleted or be made anonymous.
Right to withdraw consent: To achieve the respective features of our various products or services, we will require necessary personal information in accordance with the applicable local laws. This is described in the "How We Collect and Use Your Personal Information" part of this Policy. You can withdraw your consent previously granted to us for a specific purpose by deleting information, turning off device features, and requesting to withdraw consent, including the collection, use and/or disclosure of your personal information that we manage or control. You can email us at biz@cplusplan.com for above operations. We will process your request within a reasonable time after you send the request, and thereafter will not collect, use and/or disclose your personal information in accordance with your request. If you withdraw your consent, you may not be able to continue receiving the part and/or full benefit of Phone Master and its Service. The withdrawal of your consent or authorization will not affect the validity of our previous processing activities based on your consent.
Right to complain: You have the right to lodge a complaint by sending us an email at biz@cplusplan.com. We will respond promptly after receiving your complaint. If you are unsatisfied with our response, especially if our processing of personal information violates your legitimate rights and interests, you may refer your complaint or report to your local statutory personal data protection department, or file a lawsui with a competent court.
Right to control your privacy settings: You have the right to control your privacy settings and restrict our collection, use, disclosure, or processing of your personal information via such privacy settings. For example, you can choose to turn off the permissions of "Automatic Updates" to stop the junk files data collection and procession of the cleaning features; You can also turn off "WLAN security detection" via "Settings" > " WLAN Settings" to stop the collection and processing of WLAN security detections data. You can further choose to turn off "Intercept Harassing Calls " via "Harassment interception" > "Intercepting rules" to stop the data collection and processing of the harassment interception features.
Rights in some jurisdictions: Particularly, according to the applicable laws of some jurisdictions, you may have the following data subjects rights:
Right to restriction processing. You have the right to request our restriction on the processing of your personal information. We shall consider the grounds regarding your restriction request. If the grounds are in the compliance with applicable data protection laws, we will process your personal information under applicable circumstances in such laws and notify you before the restriction of processing is lifted.
Right to automated decision-making. You have the right to refuse the processing based on automated decision-making, including profiling and other automated processing which may have legal or similar effects on you.
Right to data portability. You have the right to apply for your personal information to be transmitted to another data controller in a structured and commonly used format.
We have the right to refuse to process your requests or only respond to some of your requests where an exemption applies or when we are otherwise entitled to do so under applicable laws, for example, some requests are manifestly unfounded or obviously excessive or it requires the disclosure of information of third parties.
We collect and process "Personal Data" relating to those within the territory of the Russian Federation in strict compliance with the applicable laws of the Russian Federation. We collect and process "Personal Data" (including sharing it with third parties) only upon the consent of the respective individuals, unless otherwise is permitted by the laws of the Russian Federation. You will be asked to grant your consent by ticking the respective box / or clicking "I accept" button or through similar mechanism prior to having access to the site, and/or when submitting or sharing the "Personal Data" we may request. We collect and use your "Personal Data" only in the context of the purposes indicated in the consent to processing of Personal Data.
We (directly or through 3rd contractors specifically authorized by us) collect, record, systematize, accumulate, store, actualize (update and amend), extract "Personal Data" of the Russian Federation citizens with the use of databases located on the territory of the Russian Federation, except as otherwise permitted by Russian data protection legislation. We may process "Personal Data" of Russian citizens using databases located outside of the Russian Federation subject to compliance with Russian data protection legislation. We undertake all the actions necessary to ensure security of your Personal Data.You are legally entitled to receive information related to processing your Personal Data. To exercise this right, you have to submit a request to contacts indicated below in the Contact Us section. You have the right to revoke the consent at any time by sending us an email at contacts indicated below in the Contact Us section. Once we receive the revocation notice from you we will stop processing and destroy your Personal Data, except as necessary to provision the contract or service to you and ensure compliance with the data protection laws. However, please note once you have revoked your consent, we may not be able to provide to you the apps and services you request, and may not be able to ensure proper work of our apps.
We don't transfer your "Personal Data" to the countries that under Russian law are not deemed to provide adequate protection to the individuals’ rights in the area of data privacy.
We don't offer, sell or otherwise make available our apps or services that have access to, collect and process (or allow us to do the same) "Personal Data" of third parties in the Russian Federation without the consent of such third parties.
If any provisions of this Policy contradict the provisions of this section, the provisions of this section shall prevail.
This section applies to California, USA residents:
Categories of collected personal information
You could see all categories of collected personal information listed in the section "Personal Data" We Process.
Sources from which the personal information is collected
You could find information about the sources of data in the section "Personal Data" We Process.
Business or commercial purpose for collecting or selling personal information
You could find all purposes of processing your personal information listed in the section Why We Process Your Personal Data.
Categories of third parties with whom the business shares personal information
You can find all categories of recipients of personal information listed in the "How to disclose your personal data" section. We will not sell (as that term is defined in the California Consumer Privacy Act) the personal information we collect about you without providing an opt-out right or your direct permission. See below for more information on your right to opt out of sales.
Our application is not directed at minors under the age of 16. As such, we are not aware of any data sales associated with them.
You could find more information on our retention practices in the section How Long We Store Your Personal Data above.
You have the right to:
Learn what personal information we are collecting about you and what we do with it.
Find out if and to whom your personal information is sold or disclosed.
Ask us to correct inaccurate personal information we hold about you.
Refuse to sell or share your personal information (right to opt out).
Limit the use and disclosure of your sensitive personal information
Request deletion of your personal information. Information will be deleted if there are no exceptions (including our right to safeguard legitimate interests).
Access to your personal information. Specific information should be provided in a portable format and, to the extent technically feasible, in an easy-to-consume format, but no more than twice in a 12-month period.
Non-retail, including the right to equal service and price, even if you exercise your right to privacy (also known as your right to non-discrimination).
Under California law, we are required to disclose to consumers the following information upon written request:
the categories of personal information that we have disclosed to third parties within the prior year, if that information was subsequently used for the third parties’ direct marketing purposes. and
the names and addresses of all such third parties to whom such personal information was disclosed for the third parties’ direct marketing purposes.
We hereby disclose that we have not disclosed any such personal information about any California resident during the year prior to the effective date of this Privacy Policy, except in the following circumstances:
3rd advertising cookies stated in our Cookie Policy.
3rd ads in apps listed in our Consent Policy.
If your personal information is sold or shared, you have the right to opt-out of that sale or sharing. We will honor your decision to opt-out for at least 12 months before requesting your authorization to sell your personal information again. For more information on how to opt out of the sale or sharing of your personal information, please see our "Do Not Sell or Share Personal Information" page.
You could submit your requests using contacts indicated below in the Contact Us section. If you are a California resident under the age of 18, you maybe permitted to request the removal of certain content that you have posted on our websites. We'll verify your request by matching your email address and, if necessary, other information you provide in your request against the email address and other information we have in our system. You could also designate an authorized agent to exercise these rights on your behalf. We may require that you provide the authorized agent with written permission to act on your behalf and that the authorized agent verify their identity directly with us.
You could always reach us by email at biz@cplusplan.com. Please type "[Privacy Question]" in the message subject of your email so we could have the appropriate member of the team respond.
As required under the GDPR, we have a data protection officer (DPO) to monitor our compliance with the GDPR, provide advice where requested and cooperate with supervisory authorities. You could contact our data protection officer via biz@cplusplan.com.
We reserve the right to update or modify this Policy from time to time in order to reflect the changes in our business, technology and applicable law and practice. In case of any modification of this Policy, we will notify you of the latest Policy here (this webpage), or by posting it on our official website or sending you separate notifications. Please pay attention to this website and the notifications we send to you for the latest updates of this Privacy Policy. Although this Privacy Policy may be modified, your rights under this Policy will not be diminished without your explicit consent.
Additional: Third-Party SDK Instructions
We may share the necessary personal information with authorized third-party partners (including technical service providers, data storage service providers, after-sales service providers, marketing promotion service providers, third-party SDK service providers, etc.) for the performance of certain features or to provide you with better service and a better user experience.we may embed third-party SDK or other similar applications of authorized partners in this app.
Analytics Tools
Google Analytics
Provider: Google
Type of Analytics: User behaviour
Privacy Policy Link: https://support.google.com/analytics/answer/6366371
Location: US, Ireland
Firebase Analytics, Crashlytics
Provider: Google
Type of Analytics: User behaviour and Crash/ANR reporting
Privacy Policy Link: https://firebase.google.com/support/privacy/
Location: US, Ireland
ADMOB SDK
Provider: Google
Type of Analytics: Device Data, Ads interactive information
Privacy Policy Link: https://support.google.com/admob/answer/10107561
Pangle SDK
Provider: Pangle
Type of Analytics: Device Data, Ads interactive information
Privacy Policy Link: https://www.pangleglobal.com/privacy
3. Mintegral SDK
Provider: Mintegral
Type of Analytics: Device Data, Ads interactive information
Privacy Policy Link: https://www.mintegral.com/en/privacy
4. TopOn
Provider: TopOn
Type of Analytics: Device Data, Ads interactive information
Privacy Policy Link: https://docs.toponad.com/#/en-us/android/NetworkAccess/SDK_Policy/TopOn_SDK_Privacy_Policy_EN
5. Yandex
Provider: Yandex
Type of Analytics: Device Data, Ads interactive information
Privacy Policy Link: https://yandex.com/legal/termsofservice/