At CleanBox - File Manager ("we," "us," or "our"), your privacy is our priority. This Privacy Policy outlines in detail how we collect, use, share, and safeguard your information when you use our mobile application ("App"). Please read this policy carefully to understand our practices.
This Privacy Policy applies to all users of CleanBox - File Manager across supported platforms and devices. By downloading, installing, or using our App, you agree to the practices described herein. If you do not agree with any part of this policy, please discontinue use of the App immediately.
We may update this Privacy Policy from time to time, and material changes will be communicated via in-app notifications or email (for registered users).
CleanBox - File Manager is the data controller for information collected through the App. For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR).
Contact Information:
Email: quickofficepoint@gmail.com
3.1 Information You Provide Directly
User Submissions: Files or folders you choose to scan, analyze, or manage via the App.
Feedback: Bug reports, feature requests, or inquiries you submit through customer support channels.
3.2 Information Collected Automatically
Device Information: Manufacturer, model, OS version, battery health, and storage usage.
Usage Statistics: Frequency, duration of sessions, features accessed (e.g., "Duplicate File Finder," "Junk Cleaner").
Diagnostics: Crash logs, error codes, and performance-related data.
Network Details: IP address (where anonymization is feasible), connection type (Wi-Fi, 4G/5G), and data transfer metrics.
3.3 Required Permissions
To deliver core functionality, CleanBox - File Manager requires certain permissions:
Permission Purpose
Storage Access To scan, clean, or organize files and remove unnecessary data
Battery Access To monitor device performance and optimize processes
Running Apps To help manage background processes and improve memory utilization
4.1 Primary Purposes
We process collected data to:
Provide file management, junk cleaning, and optimization features
Enhance App performance and develop new functions
Respond to user inquiries and provide customer support
Ensure security and prevent fraudulent use
4.2 Advertising and Analytics
If you consent to personalized ads, anonymized data may be shared with advertising partners.
You can opt-out of personalized ads at any time in App settings. Non-personalized ads may still appear.
4.3 Legal Basis (GDPR)
Processing Activity Legal Basis User Rights
App usage & account data Contractual necessity Right to deletion
Crash & diagnostic reports Legitimate interest Right to object
Personalized advertising Consent (opt-in only) Right to withdraw consent
Legal compliance Legal obligation Right to restriction
5.1 Service Providers
We may work with trusted partners who provide services such as:
Analytics: Usage metrics (e.g., Google Firebase)
Customer Support: Ticketing and communication tools
All service providers operate under strict data processing agreements.
5.2 Legal Disclosures
We may disclose information when legally required, including:
Court orders and government requests
Enforcement of intellectual property rights
5.3 Business Transactions
If CleanBox - File Manager undergoes a merger, acquisition, or asset transfer, user data may be included as part of that transaction.
Your data may be processed in regions outside your country of residence. We ensure adequate protection using:
EU Standard Contractual Clauses
Regular compliance checks with third-party vendors
7.1 User Rights
You may exercise the following rights at any time:
Access and request a copy of your personal data
Correct inaccurate information
Request deletion of your account and data
Restrict or object to certain processing activities
Receive data in a structured, portable format
7.2 How to Exercise Rights
Requests may be submitted via email: quickofficepoint@gmail.com
We respond within 30 calendar days and may request identity verification for security.
Data Type Retention Period Purpose
Account details Until deletion request User control
Usage analytics 24 months (aggregated later) Feature improvements
Crash reports 90 days Debugging and performance fixes
CleanBox - File Manager does not knowingly collect information from children under 13 (or applicable age under local law). Parents or guardians may contact us to remove any such information.
We will:
Post version history inside the App
Notify registered users of significant updates by email
Provide archived versions upon request
For questions, requests, or privacy concerns:
📧 quickofficepoint@gmail.com