Privacy Policy for CK Home Hardware
Effective Date: October 10, 2024
Support Email: support@ckhomehardware.in
CK Home Hardware (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you interact with our app and services, including product sales such as ZAYLO Tower Bolts, Stainless Steel Glass Hinges, and more.
1. Information We Collect
When you use the CK Home Hardware app, we may collect the following types of information:
Personal Information: When you sign up or make a purchase, we may collect your name, address, email address, contact details, and payment information.
Device Information: We may collect information about the device you use to access our services, such as device type, operating system, and mobile network information.
Usage Information: We may collect data on how you interact with the app, including products viewed, orders placed, and app navigation patterns.
Location Information: With your consent, we may collect location data to enhance your shopping experience (for example, to provide location-specific product availability).
2. How We Use Your Information
The information collected is used for the following purposes:
To provide and improve our services, including processing orders, deliveries, and product offerings.
To communicate with you regarding your account, orders, and product inquiries.
To personalize your shopping experience based on your preferences.
To ensure app security and prevent fraudulent activities.
To comply with legal requirements and safeguard user data.
3. Data Sharing
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
Service Providers: We may share your data with trusted service providers who assist us in delivering services, such as payment gateways, shipping partners, and customer support teams.
Legal Compliance: We may disclose your information if required by law or to protect the rights, safety, or property of CK Home Hardware or others.
4. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of data transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our app may use cookies and similar technologies to improve your experience, including remembering your preferences and providing personalized content. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the following rights regarding your personal data:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to legal obligations.
Objection: You can object to certain processing activities, such as marketing communications.
To exercise any of these rights, please contact us at support@ckhomehardware.in.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a minor, please contact us to delete the data.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the app and will take effect upon posting. Your continued use of the app signifies your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@ckhomehardware.in.