I have a windows 10 machine that has an outdated version of Citrix Receiver. As far as I can tell I've uninstalled all versions from all profiles on the computers. When I try to install Citrix Workspace on the computer I'm getting a message that another instance of Citrix is already installed and I have to uninstall it.

I've gone through the registry to try to move Citrix manually but am still getting the error message. Is there a removal/cleanup tool that I can use to help remove Citrix receiver and any other Workspace version that might be on my machine.


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In the past I can remember a tool which had to be installed on the windows client which removed the X button. But that only worked for certain ICA client versions.


But this is actually avoiding your problem.


Is not the real problem that if a user clicks the cross, the session gets disconnected. And when then logon again, it doesn't pick up the old session? If so, I think you should fix that first!

Yes, you can logoff a session when you click on the cross, the problem is that they always click on the cross of the citrix receiver instead of outlook or any other openen program. 


Certainly the older users have these issues. If I initiate a logoff on close, instead of a disconnect, they need to wait longer again to logon.


I've found a program called NoClose and AppScaleSomething both wont work.


Thanks for your input :)

Yes, you can logoff a session when you click on the cross, the problem is that they always click on the cross of the citrix receiver instead of outlook or any other openen program.


Certainly the older users have these issues. If I initiate a logoff on close, instead of a disconnect, they need to wait longer again to logon.


I've found a program called NoClose and AppScaleSomething both wont work.


Thanks for your input :)

I am trying to use my workplace VDI from my personal machine. When I try to run the .ica file it installs citrix and does nothing else. Whenever I try to launch the citrix by running the .ica file, it asks for reinstallation. This is frustrating. Need Help !!!!!

For more information about the receiver, including licensing, client device system requirements, and installation instructions, see Citrix Receiver for Windows 4.4 on the Citrix Product Documentation site. Citrix recommends that you run the Receiver Clean-Up Utility to remove any previously installed Citrix Receiver for Windows before installing this version.

I run Citrix Receiver (now bundled in Workspaces) on my personal Windows 10 desktop. I have found that it automatically disables Visual Effects, specifically "Animate windows when minimizing and maximizing". Further research points to "concentr.exe" as the culprit

You have a very nice website thanks for the help.

I am having trouble installing receiver 4.5.

I use SCCM to make a image where Receiver 4.5 is in.

When i use PVS to install the image the ADD Account screen (receiver keeps showing up).

We have used both the Citrix Receiver Cleanup Utility in addition to manually deleting all traces of the Citrix Receiver (program files & registry). Unfortunately, we have not been able to resolve this and reinstall the receiver.

1. From the Citrix website ( -app/windows/workspace-app-for-windows-latest.html ),

 2. When prompted, click Run. If only prompted with download, install the application after the saving the file.

 3. Follow the on screen directions for the Citrix Workspace to complete the installation.

I have a script that I wrote a few months back for the receiver plugin, perhaps it uses similar logic to the version you're deploying and can be adapted for it? Looks like many of the switches may be listed here -us/citrix-workspace-app-for-windows/install.html

Sometimes, the Windows auto logon does not work when a user logs into the windows machine in an Always On service mode. The machine tunnel does not transition to the user tunnel and the message Connecting is displayed in the VPN plug-in UI.

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