Effective Date: April 13, 2026
Contact: saranajansicerik@gmail.com
CipherX VPN (“CipherX VPN,” “we,” “our,” or “us”) respects your privacy and is committed to handling information responsibly. This Privacy Policy explains how information may be collected, processed, and used when you access or use the CipherX VPN mobile application (the “Service”).
By using the Service, you acknowledge this Privacy Policy.
We may collect information that you voluntarily provide, including:
Email address when contacting support
Messages, feedback, or service inquiries
To support operation and improve service reliability, limited technical information may be processed, including:
Device model and type
Operating system version
Application version
Connection status indicators
Crash reports and diagnostic logs
CipherX VPN does not collect the content of your internet traffic.
Collected information may be used to:
Provide and maintain the Service
Monitor connection stability and performance
Diagnose technical issues
Respond to support requests
Protect the Service from misuse or unauthorized activity
CipherX VPN enables encrypted routing between your device and supported network endpoints.
We do not intentionally record or store:
Browsing history
Traffic payload content
DNS request content
Detailed session activity
Temporary processing may occur where technically required to maintain connection functionality.
The Service may rely on third-party infrastructure or diagnostic providers. These providers may process limited technical information solely for operational support purposes.
Information is retained only as long as reasonably necessary to:
Provide the Service
Comply with legal obligations
Resolve disputes
Enforce agreements
We apply reasonable administrative and technical safeguards designed to protect information. However, no electronic transmission or storage method can guarantee complete security.
CipherX VPN is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
If such information is identified, please contact us.
We may update this Privacy Policy periodically. Updates will be reflected by revising the effective date above.
If you have questions regarding this Privacy Policy:
Email: saranajansicerik@gmail.com