Establish and innovate relevant onsite and online services.

Responsive Online library assistant, Hey! Carlos that is available 24/7 and capable of answering FAQ after library hours.

Functional User Education Program

User Satisfaction Survey is given in varied platforms (Library Facebook page, Suggestion Box, Survey Questionnaire).

Library Top User Award

Dynamic and interactive Library Webpage for Information Dissemination

24/7Access to e-Resources

CD ROM Access Facility

Library Brochure/Information Packs

Enhanced Service Delivery Performance compliant with Citizen’s Charter

Displaying new arrivals of books/journals and circulating a list to  different departments that use the library  

Keep a complete record of statistical data in major service points as precise bases for decision making in delivering services.

Extended hours of service

Digital depositories

Active participation and collaboration to institutional events and activities (with CEA Activities)

Creation of personal account in the library system for all bona fide students and personnel of CHMSU that allows 24/7 transactions for online book reservation, renewal, searching, checking of account status and creation of individual shelf list.

Strategically located Virtual Boards for Information Dissemination