Privacy Policy & Child Safety Standard of ChatMoz
Welcome to ChatMoz (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
Information We Collect
Personal Information: When you register or log in, we securely collect your email address and password via Firebase Authentication.
Account Data: We may collect your username, chat ID, and other profile details you provide.
Usage Data: Information about your interactions with the app, such as chat history, activity, and device data.
Cookies and Similar Technologies: We may use cookies to enhance user experience.
Sensitive Data: If you voluntarily provide sensitive data (e.g., health data, location), we handle it with additional security measures.
How We Use Your Information
To provide, maintain, and improve our services.
To authenticate your identity and manage your account.
To contact you regarding updates, support, or promotional communications (with your consent).
To monitor and analyze app usage for security and performance improvements.
To comply with legal obligations.
How We Share Your Information
Service Providers: Data may be shared with third-party vendors performing services on our behalf (e.g., Firebase, hosting providers).
Legal Requirements: Data may be disclosed if required by law or legal process.
User Control: Users can request account deletion, chat ID, or username removal by contacting us.
Data Security
We implement security measures like encryption and secure servers to protect your data.
Passwords are stored securely using Firebase Authentication protocols.
For sensitive data, we use additional security measures to ensure confidentiality.
No system can be guaranteed 100% secure; we encourage users to keep their credentials confidential.
Data Retention and Deletion
Adult users can delete their accounts anytime through app settings.
Users under 18 must have parental or guardian approval for account deletion.
Upon deletion, all related data will be permanently removed.
Children's Privacy
This app is intended for adult users.
Users under 18 must use the app under parental supervision.
Parents or guardians can request deletion of their child's data by contacting us at chatmozapp.gmail.com
Compliance with Data Protection Laws
GDPR: Users in the European Economic Area have rights regarding their personal data, including access, correction, deletion, and portability.
COPPA: We do not knowingly collect data from children under 13 without verifiable parental consent. If found, such data will be deleted.
Your Rights and Choices
You can access, update, or delete your personal data by contacting us.
You can opt out of promotional communications at any time.
To delete your account or data, contact us at chatmozapp at gmail dot com.
Child Safety Standard (CSAE Compliance)
Application: ChatMoz
Developer: QIZO
Purpose
We are committed to protecting children from all forms of Child Sexual Abuse Exploitative content (CSAE) and harmful content in ChatMoz.
Scope
This standard applies to all features of the ChatMoz app and all data collected from child users.
Prohibited Content
No CSAE content is allowed.
All interactions are monitored to prevent the spread of harmful content.
Violations will be dealt with strictly.
Actions
Violating content will be removed immediately.
Offenders will be blocked and reported according to applicable laws.
All reports and violations are logged to ensure ongoing compliance.
Compliance
This document serves as the main reference to safeguard child users of ChatMoz. We regularly review and update this standard according to Google Play guidelines.
Child Safety Contact: chatmozapp.gmail.com
Changes to This Policy
We may update this Privacy Policy and Child Safety Standard from time to time. Changes will be posted here with the updated effective date. Continued use of the app indicates your acceptance of any updates.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy or Child Safety Standard, please contact:
Email: chatmozapp.gmail.com