Privacy Policy

Last modified: January 2024

I. INTRODUCTION

Welcome to Chat & Ask AI, a mobile application ("App") developed by Kristaps Ozols ("We," "Us," or "Our"). This Privacy Policy is intended to inform you about how We collect, use, and share your personal information when you use our App. By using the App, you agree to the practices described in this Privacy Policy.

II. INFORMATION WE PROCESS

There are several categories of information that can be processed.

Functional Information

We ask for and process the following information when you use the App. This information is necessary for the adequate performance of the contract between you and us. Without such information it is impossible to provide complete functionality of the App and perform the requested services.

• User Content Any use of User Content is at your sole risk, i. e. you assume and bear all risks and responsibility associated with your use of User Content. It is your sole responsibility to ensure compliance with the applicable laws while using the User Content. Please note that we engage third party service provider - OpenAI for the purpose of processing and creation of AI-generated User Content.

• Contact Information: This includes your name, email address, and any other content you provide when contacting us via email or support form. We use this information to respond to your inquiries, fulfill your requests, and provide you with requested services or communications.

Information That Is Processed Automatically

On the basis of your permission we use third-party automatic data processing technologies (advertising or analytics tools) to analyze certain information sent by your device via our App (Identity For Advertisers). Some integrated advertising or analytics tools launch automated processing of your personal data, including profiling, which means any form of automated processing of personal data used to evaluate certain personal aspects relating to you, in particular to analyze or predict aspects concerning your personal preferences, interests, behavior, location or movements (see the list of data described below). Processing information through automatic data processing technologies starts automatically once you allow our App to track your activity.

We may process some information about your device and your user behavior on the ground of our legitimate interest. This information falls within categories of data described above in Subsection “Information That Is Processed Automatically”, it is generally non-personal, i.e. it does not, on its own, permit direct association with any specific individual, and we may access it only in aggregated form. We use this information for improving our App and giving our users the best experience.

Information provided automatically to advertising or analytics tools does not generally come to our control, therefore we cannot be responsible for processing such information. Please mind that some services are engaged in personal data profiling and may obtain information related to your personality and/or your device by using technologies that do not belong to our scope of responsibility. 

Payment Information

Our e-commerce provider (Apple), is responsible for securely processing and charging for in-app purchases, and for handling your personal information in a safe and secure manner. We do not have access to or use your credit or debit card information as this is processed as part of the contract between you and Apple. You may access the rules and policies for in-app purchases directly from the app stores. You can access the relevant rules and policies for "in-app" purchases directly from the app stores.

III. HOW LONG WE KEEP AND USE YOUR DATA

We will keep your personal information only for as long as necessary to provide the functional service of the App and to fulfill our legal obligations. If you decide that you no longer want us to use your information that we physically access and store, you can request that we delete your personal information and close your account. However, some data may still be stored for a limited period of time (but no longer than necessary) if required by law (such as for taxation, accounting, or auditing purposes) or to maintain the safety and backup of data, prevent fraud, or other malicious acts.

IV. CHILDREN’S PRIVACY

Our App is not intended for children under the age of eighteen (18). Therefore, we do not knowingly collect or solicit any personal information from children under eighteen (18). If you have not reached the age of majority or legal age in your jurisdiction (i.e. if you are between the ages of thirteen (13) and seventeen (17) years), your use of the App is possible only with the relevant consent and under the supervision of the holder of parental responsibility for you. No one under the age of thirteen (13) may provide any personal information to the App. If we learn that we have collected personal information from a child under the age of eighteen (18) without verification of the holder of parental responsibility for a child, we will erase that information as quickly as possible. If you believe that we might have any information from or about a child under eighteen (18) and data processing is carried out without the relevant consent of the holder of parental responsibility for a child, please contact us.

V. HOW TO CONTACT US

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at support@zerodotapps.com.