OVERBOOKED FLIGHTS
American Airlines and American Eagle, like most airlines, overbook flights. american airlines changes and cancellations team do this because historical information shows that some people do not cancel their reservations when they change their travel plans. American airlines overbooking/changes/cancellations is done in the best interest of both customers and the airline. Without the revenue produced by filling seats that would otherwise go empty, american airlines would have to compensate by raising fares. And just as important, selling our seats in this manner allows us to say "yes" rather than "no" a lot more often when customers call for a seat/cancellation and changes on the flight of their choice. Just because an american airlines flight is overbooked, it does not necessarily mean that customers with reservations will not be accommodated on their flight. The overwhelming majority of overbooked flights depart with all customers who have reservations and are present for departure. Please call 1888 603 3369. american airlines changes and cancellation can also be done on this number. book new american airlines flights
If at departure time more customers with confirmed american airlines reservations are present than there are seats available so changes cancellations are tough at the last moment, american airlines gate agents will first ask for volunteers who are willing to give up their seats in exchange for compensation and a confirmed seat on a later flight. On extremely rare occasions, a customer may be denied boarding on an involuntary basis, if a sufficient number of volunteers are not obtained. In such events, we will usually deny boarding based upon check-in time, but we may also consider factors such as severe hardships, fare paid, and status within the AAdvantage program. With few exceptions, persons denied boarding involuntarily are entitled to compensation under federal law. please call american airline changes and cancellation number for assistance.
Additional information concerning our overbooking policies can be found in our conditions of carriage. Upon request, reservations representatives or airport agents will advise you if your flight is overbooked at the time your reservation is made or during airport check-in. Keep in mind that most overbooked flights do in fact have sufficient seats to accommodate all customers who are present for departure.
