Last updated: February 2026
ChaloSath is a ride-sharing and carpooling platform that connects riders and drivers for intra-city and inter-city travel. We are committed to protecting user privacy, ensuring safety, and complying with Google Play policies.
We collect limited personal information necessary to provide core app functionality:
Name (as provided by the user)
Phone number (for ride coordination)
Email address (via authentication)
User role (Rider / Driver)
Pickup and drop-off locations
Ride date and time
Booking status and ride history
Vehicle details (make, model, color – driver provided)
Firebase Authentication identifiers
App usage logs (for crash reporting and performance improvement)
❗ We do not collect sensitive personal data such as financial credentials
User data is used strictly for:
Creating and managing rides and bookings
Facilitating communication between rider and driver
Sending ride-related notifications
Improving app performance and user experience
We do not sell or rent user data to third parties.
ChaloSath uses trusted third-party services:
Firebase Authentication – secure login
Firebase Firestore – ride and booking data storage
Firebase Cloud Messaging – notifications
Data is shared only as required for app functionality and never for advertising purposes.
Users may provide:
Ride notes
Pickup instructions
Users can cancel bookings
Repeated misuse may lead to account restriction
We reserve the right to remove content violating safety or misuse policies
ChaloSath uses manually entered locations only:
Pickup and drop-off points entered by the user
No background location tracking
No continuous GPS monitoring
Permission
Reason
Internet
Required for ride data, bookings, and notifications
Notifications
Ride updates and booking status
Phone
No permissions are used for background surveillance or advertising.
Ride pricing is displayed clearly before booking which is entered by end user. chalo sath will not dictate or suggest cost.
No in-app digital payments are currently processed
Any future payment features will comply with Google Play Billing policies
ChaloSath is a platform facilitator, not a transportation provider.
Drivers are responsible for vehicle condition and driving behavior
Riders and drivers agree to behave respectfully
Emergency situations should be reported to local authorities
Chalo sath team is not responsible for any mishap or incident
We encourage users to:
Verify ride details
Share ride info with trusted contacts
Cancel rides if safety concerns arise
Users can:
Cancel bookings
Stop using the app at any time
Account deletion requests can be made via support contact on playstore or via email to mjtq1931@gmail.com, and all personal data will be removed within a reasonable time frame.
ChaloSath is not intended for children under 13 years of age.
We do not knowingly collect data from minors.
We implement:
Secure authentication
Firestore security rules
Despite best efforts, no system is 100% secure, but we continuously improve safeguards.
This policy may be updated as features evolve. Users are encouraged to review it periodically.