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About Me
About Me
With over 18 years of comprehensive IT experience, I offer a unique blend of technical mastery and educational expertise. As a Senior IT Administrator and Field Service Engineer, I have a proven track record in managing complex enterprise infrastructure and providing advanced level 3 support for high-profile clients.
Beyond just fixing systems, I am a Certified Workplace Trainer and Assessor and former IT Lecturer. My goal is to bridge the gap between complex technology and everyday productivity, ensuring your team is not just equipped with the best tools, but also empowered to use them.
Network & Infrastructure Support
Network & Infrastructure Support
Professional installation, configuration, and maintenance of network routers, switches, firewalls, and VPNs.
Professional "break-fix" services for servers, PCs, and laptops as a certified Dell, Lenovo, and Apple technician.
IT Training services
IT Training services
Cybersecurity Awareness: Educating clients on cybersecurity best practices and developing robust security policies to protect your data.
Technical Onboarding: Training staff on new cloud platforms, learning management systems (LMS), and specialized course design software.
Consultancy & Project Services
Consultancy & Project Services
I provide expert-led IT consultancy services on a project-by-project basis. Whether you are moving to the cloud, securing your network, or training your team, I deliver end-to-end solutions tailored to your business goals.
1. Cloud & Microsoft 365 Migration
Business Launch & Digital Migration: I assist new businesses in setting up their digital presence online , including websites , online booking systems & payment gateway.
Email & Collaboration: Setting up and managing Microsoft 365, including Exchange, SharePoint, and Teams.
2. Network Installation & Cyber Security
Secure Networks: Installation and configuration of firewalls, VPNs, and routers.
Security Audits: Developing security policies and responding to threats to keep your data safe.
Post-Hack Security & Cleanup Service: advanced diagnostics to identify and remove malware, spyware, or unauthorized remote access tools.
3. Hardware Support & Upgrades
Certified Repairs: Expert break-fix services as a certified technician for Apple, Dell, and Lenovo.
Lifecycle Management: Handling everything from equipment purchasing to final installation.
4. Professional Training & Strategy
Staff Training: As a Certified Workplace Trainer, I design and teach custom IT workshops.
IT Management: Acting as your virtual IT Manager to handle budgets, vendors, and technology roadmaps.
Service available from: 8 a.m.–6 p.m., Monday to Saturday
Our Service Area
We provide a specialized mobile IT service that brings expert solutions directly to your home or office. We cover any area within 15kms of the CBD, specifically focusing on inner northern and eastern suburbs of Melbourne.
Contact us today for your Free Consultation to discuss your project needs and how we can help your business.
Phone: 0431 742 488 Email: jchlim@hotmail.com
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