Centraplate (hereafter: "we," "us," or "our") provides a communication platform through a mobile application (the Centraplate App) and website (www.centraplate.com) (collectively, the Platform). We are committed to protecting your privacy.
To deliver and improve our services (hereafter: Services), including access to and use of the Platform, we only collect, use, and disclose personal data necessary for those purposes. This Privacy Statement applies to all Services unless otherwise noted.
We collect and process information to operate, provide, improve, understand, and support our Services, including when you install, access, or use the Platform. The type of data we collect depends on your usage of the Platform.
Under Article 6(1)(b) of the General Data Protection Regulation (EU) 2016/679 (GDPR), we are legally permitted to collect and process data required for the performance of our Services. If you choose not to provide the required information, certain features may not be accessible.
If you have questions regarding this Privacy Statement, you can contact us at privacy@centraplate.com.
By using our Services, you agree to the practices described in this Privacy Statement and in our Terms of Service. If you disagree, please refrain from using the Platform or providing personal data. We reserve the right to revise this Privacy Statement at any time. Users will be notified of significant changes. Continued use of the Platform after updates indicates acceptance of those changes.
1. Account Information
To create a Centraplate account, you must provide a valid email address and choose a unique username, which will be visible to other users on the Platform.
2. Registration via Social Media
You may register directly or via third-party social networks. If you choose the latter, we collect information shared by the network based on your privacy settings (e.g., name, email, gender). We are not responsible for data collected independently by the social network.
3. Messages
Messages are stored locally on your device and retained on our servers for up to 40 days.
4. Transactions and Payments
We may process payment account and transaction data (e.g., payment method, shipping address) when you engage in financial transactions using our Services.
5. Communications with Centraplate
When you contact us, we collect information necessary to support your inquiry, including communication history and your contact details.
6. Children’s Information
Our Services are intended for users aged 16 or older. We do not knowingly collect data from children under 16. If you are a parent or guardian and believe we have collected such data, contact us at privacy@centraplate.com so we can remove it.
7. Location Data
We collect precise location data from your device, which is essential for using our Services. If location services are off, we may use your IP address or phone number area code to estimate your location.
8. Device and Connection Information
We collect device-specific and connection-related data such as hardware model, OS, app version, battery level, IP address, network provider, and signal strength. We also use cookies and similar technologies to analyze and improve Platform usage.
9. Activity and Log Data
We collect diagnostic and performance-related information such as feature usage, crash logs, settings interactions, and the frequency and duration of your activity.
10. Cookies
Cookies are used to operate and customize the Platform, enhance your experience, and deliver relevant content. They also help remember your preferences.
11. Use of Information
We use your data to provide, maintain, and improve our Services, and to communicate with you.
12. Third-Party Access
Authorized third-party service providers (e.g., hosting or support personnel) may access your data under strict non-disclosure agreements.
13. Safety and Abuse Prevention
We use your data to verify accounts, prevent abuse, investigate suspicious activity, and enforce our Terms of Service.
14. Publicly Shared Information
Your screen name, profile picture, license plate, and message receipts may be visible to other users. Your full name, address, date of birth, and phone number are never shared publicly.
15. Contact Interactions
Users may store or share your information. You can control interactions using features such as accepting/declining message requests and blocking contacts.
We retain your information for as long as necessary to provide our Services or meet legal obligations. Retention periods are determined case-by-case.
16. Changing or Deleting Your Account
You can manage account visibility, update profile info, block users, or request account deletion by emailing support@centraplate.com.
17. Account Responsibility
You are responsible for the confidentiality of your account and ensuring your registration data is accurate and up to date. You are liable for all activities under your account.
The Platform may include links to external websites not controlled by Centraplate. We are not responsible for the privacy practices or content on these external platforms.
Effective Date: [Insert date here]
For questions, please contact: privacy@centraplate.com