FAQs

WHO WILL BE CARING FOR MY PETS?

Your dedicated pet sitter, dog walker, or dog runner will be the person you meet during your initial Complimentary Consultation

I HAVE A DOG & A CAT, WHAT IS MY RATE?

You will be charged for a dog visit. Your cat and home care will be included at NO EXTRA CHARGE.

DOES CELEBRATION PET SITTING BOARD PETS?

Over the past 11.75 years of pet sitting, we have learned that pets do best in their own familiar environment. For this reason, we care for your pets in the comfort of your home.

WE HAVE SECURITY CAMERAS IN OUR HOME, IS THIS OK?

Yes, we are 100% okay with security cameras inside and outside your home during the time we will be caring for your pet.

IS MY PET SITTER LICENSED AND INSURED?

Yes, your dedicated pet sitter, dog walker or dog runner is the owner/operator of Celebration Pet Sitting and is in fact licensed by the state of Florida, as well as insured and bonded by "Pet Care Business Insurance." A copy of the insurance document is located in the "Docs" tab in your Time To Pet pet care portal, available on this website or in the convenient Time To Pet mobile app.

WHAT IF I LIVE OUTSIDE YOUR SERVICE AREA?

We will be happy to refer you to another pet sitter or dog walker who does service your area.

Can Celebration Pet Sitting Stay Overnight in my home?

We would love to be able to, but have found over the years that our family and pets miss us too much. Most pets do just fine when nobody is home overnight, as long as a walk/visit is performed late in the evening and then again early in the morning...and we would be happy to do so for you and your pets.

HOW DO I PAY FOR MY PET CARE SERVICE?

We try to make payment as simple as possible for you. Your invoice will list your invoice due date, but can be paid ahead of that date if you choose. We accept the following forms of payment:

  • Cash
  • Checks
  • Credit and Debit Cards
  • Celebration Pet Sitting Gift Cards
  • ACH Bank Transfers

HOW WILL EMERGENCIES BE HANDLED?

Your pet sitter will utilize the emergency contact information, the emergency veterinarian, and instructions you have provided on your pet's online care profile.

CAN I HAVE YOU & MY NEIGHBOR CARE FOR MY PET & HOME?

We prefer you choose one or the other to care for your pets and home during your absence. If you will have additional persons in your home during your absence, please let us know by adding a note in your "Time To Pet" profile or by leaving a note for us on your first scheduled visit (texts and emails not accepted for this). If we have not been made aware and find someone is present in your home, we will notify the proper authorities for the protection of your pets, your pet sitter and your home. Much of our insurance policy cannot be afforded to you or your pets if we are not the sole caretakers.