Books & Resources

1. Chapter 1: What is Technical Communication and Technical Writing?

2. Chapter 1: Introduction to Technical Communication Notes

3. WHAT IS TECHNICAL COMMUNICATION?

Technical Communication

• What IS Technical Communication? Pages#3

• Technical Communication is a Digital and a Human Activity Pages#4

• Technical Communication Reaches a Global Audience Pages#4-5

• Technical Communication is Part of Most Careers Pages#5-6

• Technical Communicators Play Many Roles Pages#6-7

• Main Features of Technical Communication Pages#7-9

• Purposes of Technical Communication Pages#9-10

• Preparing Effective Technical Documents Pages#10-11

Technical Communication

• Audience Pages#16

• Analyze Your Document’s Audience and Purpose Pages#17-19

• Assess the Audience’s Technical Background Pages#19-23

• Identify the Audience’s Cultural Background Pages#24

• Anticipate Your Audience’s Preferences Pages#24-26

• Guidelines for Analyzing Your Audience and Its Use Of The Document Pages#27-28

• Develop an Audience and Use Profile Pages#28

Technical Communication

• Persuasion Pages#34-35

• Identify Your Specific Persuasive Goal Pages#35-36

• Try to Predict Audience Reaction Pages#36-37

• Expect Audience Resistance Pages#37-38

• Know How to Connect with The Audience Pages#38-41

• Recognize All Constraints Pages#42-45

• Support Your Claims Convincingly Pages#46-49

• Consider the Cultural Context Pages#49-51

• Guidelines for Persuasion Pages#51-53

1. Chapter 5: Teamwork and Global Considerations

2. Chapter 5: Teamwork and Global Considerations

3. Teamwork and Global Considerations - Chapter 5 Summary (Lannon)

4. Chapter 5: Teamwork and Global Considerations by James Wallace

5. Presentation on theme: "Chapter 5 Teamwork and Global Considerations"— Presentation transcript

6. A Winning Combination: Collaborative Teamwork Equals Teamwork and Collaboration

7. Chapter 6. Writing Common Professional Documents

8. Chapter 6: An Overview of the Technical Writing Process

9. The Technical Writing Process - Chapter 6 Summary (Lannon)

10. Chapter 6: An Overview of the Technical Writing Process by James Wallace

Technical Communication

• Teamwork Pages#81

• Teamwork and Project Management Pages#81

• Virtual Teamwork Pages# Pages#81-82

• Guidelines for Managing a Collaborative Project Pages#83

• Face-To-Face Meetings Pages#85

• Guidelines for Running A Meeting Pages#85

• Sources of Conflict in Collaborative Groups Pages#86

• Managing Group Conflict Pages#87-88

• Thinking Creatively Pages#89-92

• Reviewing and Editing Others’ Work Pages#92-93

• Global Considerations When Working in Teams Pages#95-97

Technical Communication

• The Technical Writing Process Pages#102

• Critical Thinking in The Writing Process Pages#102-104

• A Sample Writing Situation Pages#104-113

• Make Proofreading Your Final Step Pages#114-115

• Digital Technology and The Writing Process Pages#115-116

1. Chapter 7: Thinking Critically About The Research Process Flash Cards

2. Guidelines for Writing a Research Proposal

1. Ch. 7: Thinking Critically about the Research Process

2. Chapter 7: Thinking Critically about the Research Process by Jasmine Newman

3. The Research Process - Chapter 7 Summary (Lannon)

4. Chapter 7: Critical Thinking and Evaluating Information

5. CHAPTER 7. SOURCES: CHOOSING THE RIGHT ONES

6. chapter 22 Proposals

Technical Communication

• The Research Process Pages#121

• Asking the Right Questions Pages#122

• Exploring a Balance of Views Pages#122-124

• Achieving Adequate Depth in Your Search 2 Pages#124-125

• Evaluating and Interpreting Your Findings Pages#125-126

• Primary Versus Secondary Sources Pages#126

• Exploring Secondary Sources Pages#127-135

• Exploring Primary Sources Pages#136-144

Technical Communication

• Proposal Pages#537

• Considering Audience and Purpose Pages#537-538

• The Proposal Process Pages#538-540

• Types of Proposals Pages#540-545

• Elements of a Persuasive Proposal Pages#545-551

• An Outline and Model for Proposals Pages#552-557

1. Evaluating Sources: The CRAAP Test

2. Evaluating Information on the Internet

3. Misleading Statistics Examples

4. Guidelines for Writing a Summary

1. Ch. 8: Evaluating and Interpreting Information

2. Evaluating/Interpreting Research - Chapter 8 Summary (Lannon)

3. Evaluating Evidence

4. Ch.9: Summarizing Research Findings and Other Information

5. Chapter 9: Summarizing study characteristics and preparing for synthesis

6. Chapter 9: Summarizing Research Findings and Other Information

7. Summarizing - Chapter 9 Summary (Lannon)

8. Chapter 9: Summarizing Research Findings and Other Information by Jasmine Newman

Technical Communication

• Evaluate the Evidence Pages#148

• Interpret Your Findings Pages#152-155

• Avoid Distorted or Unethical Reasoning Pages#155-162

• Guidelines for Evaluating and Interpreting Information Pages#164-165

Technical Communication

• Summaries Pages#169

• Considering Audience and Purpose Pages#169-171

• What Readers Expect From A Summary Pages#171

• A Situation Requiring A Summary Pages#172-173

• Special Types of Summaries Pages#173-178

• Digital and Ethical Considerations in Summarizing Information Pages#178-180

1. Ch. 10: Organizing for Readers

2. Chapter 10: Organizing for Readers by James Wallace

3. Chapter 10: Organizing for Readers

4. Ch. 11: Editing for a Professional Style and Tone

5. Chapter 11: Editing for a Professional Style and Tone by James Wallace

6. Chapter 11: Editing for a Professional Style and Tone by Jasmine Newman

7. Chapter 11: Editing for a Professional Style and Tone

8. Ch. 11 Editing for a Professional Style and Tone

9. Editing - Chapter 11 Summary (Lannon)

10. Drew Barry's English 314 Blog On Chapter 11

Technical Communication

• Organizing Pages#185

• The Typical Shape of Workplace Documents Pages#185-188

• Outlining Pages#188-191

• Storyboarding Pages#191-193

• Paragraphing Pages#193-196

• Chunking Pages#197-198

• Providing An Overview Pages#198-199

Technical Communication

• Style Pages#202

• Editing for Clarity Pages#203-208

• Editing for Conciseness Pages#208-214

• Editing for Fluency Pages#215-217

• Finding The Exact Words Pages#217-223

• Legal and Ethical Implications of Word Choice Pages#231-232

• Style, Tone, And Digital Writing Pages#232

• Using Digital Editing Tools Effectively Pages#232-233

1. Presenting Data In Tables and Charts

2. Expressing Your Results

3. Presenting Data – Graphs and Tables

4. Chapter 12: Synthesizing and presenting findings using other methods

5. Chapter 12: Designing Visual Information by James Wallace

Academic Writing: A Handbook for International Students

• Visual Information Pages#158

• Types of Visuals Pages#

• Labeling Pages#163

• The Language of Change Pages#158

• Describing Visuals Pages#162

• Describing & Analyzing a Graph Pages#

• Describing a Graph Pages#

• Describing & Analyzing a Table Pages#

• Describing & Analyzing a Process Pages#

1. Writing a Formal E-Mail

2. Guideline For Writing a Formal E-Mail

3. Tips for Writing Memorandums

4. Memorandums and Letters

5. Types of Memos With Examples - Slides

6. Sample Memo

Technical Communication

• Email Pages#309

• Email Parts and Format Pages#309-311

• Considering Audience and Purpose Pages#311

• Email Style and Tone Pages#311-313

• Choose The Right Tool For The Situation Pages#314

• Ethical And Legal Issues When Using Email Pages#314-316

• Global Considerations When Using Email Pages#316

• Guidelines For Writing and Using Email Pages#317-319

• Text Messaging Pages#319-320

• Guidelines For Text Messaging Pages#320

Technical Communication

• Memos Pages#324

• Considering Audience and Purpose Pages#324-325

• Memo Parts and Format Pages#325-328

• Memo Tone Pages#329-331

• Common Types of Memos Pages#331-334

1. How To Write a Formal Letter

2. Types of Formal Letters With Examples

Technical Communication

• Letters Pages#338

• Considering Audience and Purpose Pages#338-339

• Letter Parts, Formats, and Design Elements Pages#339-345

• Letter Tone Pages#345-348

• Common Types of Letters Pages#352-363

1. Difference between Formal and Informal Letters

2. Differences between Formal vs. Informal Letters

3. Writing an Informal Letter With Examples

Technical Communication

• Letters Pages#338

• Considering Audience and Purpose Pages#338-339

• Letter Parts, Formats, and Design Elements Pages#339-345

• Letter Tone Pages#345-348

• Common Types of Letters Pages#352-363

1. Writing an Argumentative Essay

2. Argumentative Essay Examples

3. Step-By-Step Guide For Writing an Argumentative Essay

Academic Writing: A Handbook for International Students

• Argumentative Essays

• Discu

1. Types of Reports

2. Formal Reports

3. Informal Reports

Technical Communication

• Informal Report Pages#472

• Informational Versus Analytical Reports Pages#472-473

• Progress Reports Pages#473-475

• Periodic Activity Reports Pages#475-477

• Meeting Minutes Pages#481

• Recommendation Reports Pages#485-487

Technical Communication

• Formal Report Pages#493-494

• Considering Audience and Purpose Pages#494

• Typical Analytical Problems Pages#494-496

• Elements of An Effective Analysis Pages#497-503

• Front Matter and End Matter Supplements Pages#514-517

1. References vs. Citations - APA

2. APA Citation Guide

3. MLA Citation Guide

4. MLA Style Guide

5. Difference Between MLA and APA Style

6. Citations and Referencing

Technical Communication

• Oral Presentations Pages#573

• Advantages And Drawbacks Of Oral Presentations Pages#573-574

• Planning Your Presentation Pages#574-580

• Preparing Your Presentation Pages#580-583

• Planning And Creating Your Visuals Pages#583-586

• Choosing The Right Media Format Pages#586-587

• Using Presentation Software Pages#588-591

• Delivering Your Presentation Pages#591-597

Technical Communication

• Blogs, Wikis, and Web Pages Pages#603

• Considering Audience And Purpose Pages#603-604

• Blogs Pages#604-606

• Wikis Pages#606-607

• Web Pages Pages#607-608

• How People Read Web Pages Pages#608

• Writing For The Web Pages#609

• Designing Web Pages Pages#610-611

• Ethical And Legal Considerations Pages#614

Technical Communication

• Social Media Pages#618-619

• Using Social Media For Technical Communication Pages#621-625

• Ethical And Legal Issues Pages#625-626